{"schemaVersion":"jobsearcher.job.v1","id":"6d55f25ec0d7b4c8f216bc4d","url":"https://jobsearcher.com/jobs/6d55f25ec0d7b4c8f216bc4d","canonicalUrl":"https://jobsearcher.com/jobs/6d55f25ec0d7b4c8f216bc4d","title":"Field Support Engineer","description":"Role description\n\nLocation LTIM Client USA WarsawIndiana\nJob Description Requirement Onsite support\nResponsibilities\nFocused IT primary Point of Contact that can be dispatched to expedite the support participate and support Rapid Response Team triage process and attendsupport Daily Performance Meetings\nAssist network support team and other infra teams for daytoday troubleshooting and infra projects\nAssist Client SPOC with Reliability Calls for high priority tickets P1P2 investigation and resolution\nHelps local hardware support team with checking printers and shopfloor peripherals\nProvides assistance to the hardware support team for applications or processes\nAct as coordinator for resolving incidents related to any application support in manufacturing plant\nBe a SPOC for BUIT Local support and external vendors\nResolve connection issues with weighing scales including replacement of defective MOXA and related network components\nCoordinate with MLL Workstation engineering WESS team to resolve OS and workstation build issues including antivirusmalware related setup and issues\nTest connectivity for changes to network including wireless and patching\nCoordinate with application owners to install the client applications and ensure that the applications launch as expected\nCoordinate with equipment vendors for repair and maintenance\nInitial troubleshooting for application issues and continue to provide coordinationescalation to resolutionconclusion\nSupport base businessrelated IQOQ testing and technical change control activities\nQualifications\nMinimum 5 years of experience in handling Site IT support incident management\nShould be conversant with ITIL process ServiceAsset management\nMust be knowledgeable in network infrastructure\nShould be knowledgeable on multiple Operating Systems DBs\nShould be able to work independently and be ready to provide support offbusiness hours\nMES knowledge is an added advantage\nShould posses multitasking capabilities with excellent coordination skills\nWorked in pharma manufacturing plant is added advantage\n\nSkills\n\nMandatory Skills : Shopfloor Field Support\n\nOther details\n\nBenefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):\nBenefits and Perks:\nComprehensive Medical Plan Covering Medical, Dental, Vision\nShort Term and Long-Term Disability Coverage\n401(k) Plan with Company match\nLife Insurance\nVacation Time, Sick Leave, Paid Holidays\nPaid Paternity and Maternity Leave\nThe range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.\nDisclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.\nLTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.\n\nBenefits\nCompensation range: $80,000.00 to $110,000.00 per year\nAbout LTIMindtree\nLTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by 83,000+ talented and entrepreneurial professionals across more than 40 countries, LTIMindtree — a Larsen & Toubro Group company — solves the most complex business challenges and delivers transformation at scale. For more information, please visit https://www.ltimindtree.com/.","company":"LTIMindtree","rawCompany":"ltimindtree","city":"Warsaw","state":"IN","isRemote":false,"isActive":false,"createdAt":"2026-04-14T10:28:51.659Z","occupations":[{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Field Support Engineer","description":"Role description\n\nLocation LTIM Client USA WarsawIndiana\nJob Description Requirement Onsite support\nResponsibilities\nFocused IT primary Point of Contact that can be dispatched to expedite the support participate and support Rapid Response Team triage process and attendsupport Daily Performance Meetings\nAssist network support team and other infra teams for daytoday troubleshooting and infra projects\nAssist Client SPOC with Reliability Calls for high priority tickets P1P2 investigation and resolution\nHelps local hardware support team with checking printers and shopfloor peripherals\nProvides assistance to the hardware support team for applications or processes\nAct as coordinator for resolving incidents related to any application support in manufacturing plant\nBe a SPOC for BUIT Local support and external vendors\nResolve connection issues with weighing scales including replacement of defective MOXA and related network components\nCoordinate with MLL Workstation engineering WESS team to resolve OS and workstation build issues including antivirusmalware related setup and issues\nTest connectivity for changes to network including wireless and patching\nCoordinate with application owners to install the client applications and ensure that the applications launch as expected\nCoordinate with equipment vendors for repair and maintenance\nInitial troubleshooting for application issues and continue to provide coordinationescalation to resolutionconclusion\nSupport base businessrelated IQOQ testing and technical change control activities\nQualifications\nMinimum 5 years of experience in handling Site IT support incident management\nShould be conversant with ITIL process ServiceAsset management\nMust be knowledgeable in network infrastructure\nShould be knowledgeable on multiple Operating Systems DBs\nShould be able to work independently and be ready to provide support offbusiness hours\nMES knowledge is an added advantage\nShould posses multitasking capabilities with excellent coordination skills\nWorked in pharma manufacturing plant is added advantage\n\nSkills\n\nMandatory Skills : Shopfloor Field Support\n\nOther details\n\nBenefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):\nBenefits and Perks:\nComprehensive Medical Plan Covering Medical, Dental, Vision\nShort Term and Long-Term Disability Coverage\n401(k) Plan with Company match\nLife Insurance\nVacation Time, Sick Leave, Paid Holidays\nPaid Paternity and Maternity Leave\nThe range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.\nDisclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.\nLTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.\n\nBenefits\nCompensation range: $80,000.00 to $110,000.00 per year\nAbout LTIMindtree\nLTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by 83,000+ talented and entrepreneurial professionals across more than 40 countries, LTIMindtree — a Larsen & Toubro Group company — solves the most complex business challenges and delivers transformation at scale. For more information, please visit https://www.ltimindtree.com/.","datePosted":"2026-04-14T10:28:51.659Z","dateModified":"2026-04-14T10:28:51.659Z","hiringOrganization":{"@type":"Organization","name":"LTIMindtree","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Warsaw","addressRegion":"IN","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"6d55f25ec0d7b4c8f216bc4d"},"url":"https://jobsearcher.com/jobs/6d55f25ec0d7b4c8f216bc4d"}}