{"schemaVersion":"jobsearcher.job.v1","id":"6d4e4a18fb26b5f025301596","url":"https://jobsearcher.com/jobs/6d4e4a18fb26b5f025301596","canonicalUrl":"https://jobsearcher.com/jobs/6d4e4a18fb26b5f025301596","title":"Operations Coordinator, Routing & Dispatch","description":"Company Overview\nRiverstone Logistics (RLX) is committed to being an honest, reliable, dependable freight forwarding partner. Every day we are focused on fulfilling our Purpose of using our God-given talents and opportunities to love our neighbors, serve our communities, and improve our industry.\nRLX provides final mile deliveries through dedicated and network models for various clients across the United States. We love working with new clients that are looking to enhance their customer experience through final mile deliveries.\nHeadquartered in Charlotte, North Carolina, RLX currently has over 700 employees and is always looking for new employees that demonstrate leadership capabilities and exceptional communication skills to grow with us at our home office as well as client sites across the United States.\n\nPosition Summary\nThe Routing Coordinator will assist in the day-to-day functions of routing, dispatching, and other client delivery objectives at a specific profit center. This position will monitor motor carrier performance and capability to maximize productivity and provide feedback to location management. In addition, this position will assist customer care in monitoring and troubleshooting of delivery issues in a proactive and highly responsive manner. This position will spend most of their time in the office or warehouse helping to maximize the performance of the site.\n\nCompetencies\nEthics & Values\nProblem Solving\nCustomer Focus\nDrive for Results\nConflict Resolution\nFunctional/Technical Skills\nManaging & Measuring Work\nTimely Decision Making\nOrganizing\nComposure\nLearning on the Fly\nInterpersonal Savvy\n\nEssential Duties and Responsibilities\nThe essential functions include, but are not limited to the following:\nFacilitate day-to-day delivery operations, including the monitoring of morning loadout/check in, delivery activity, evaluation of motor carrier needs, and customer service in accordance with agreed quality and production standards of the client\nEnsure timely reporting of loadout/returns compliance as well as motor carrier compliance within industry fair standards and the agreed-upon communication mechanism\nMaintain professional working relationships with location management, peers, motor carriers, client employees, and other department managers and personnel\nUtilize client-specific routing software\nCommunicate with other departments on updates, meetings, and other as needed\nPerform route monitoring utilizing client-specific software\nCheck in reschedules that are brought back by motor carriers\nProcess returns through the clients portal at participating locations\nMove inventory safely using material handling equipment (as needed)\nServe as a point of contact for escalations from the client\nSchedule orders and notify the customer of their time windows for next day delivery\nPerforming other duties as assigned (may vary based on client requirements)\n\nMinimum Qualifications (Knowledge, Skills, and Abilities\nHigh School Diploma/GED or equivalent required\nStrong people and operational management skills\nExperience utilizing Microsoft Office products (Excel, Teams, etc.)\nExcellent verbal and written communications skills\nExperience with dispatching software (Samsara, Dispatch Track) preferred\nExcellent interpersonal skills\nExcellent customer service skills, including conflict resolution\nAbility to adapt to changes in a fast-paced environment\nExperience with routing, scheduling, and checking on delivery status\nAbility to embrace new technology\nPhysical Demands and Work Environment\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nWhile performing the duties of this job, the employee is regularly required to communicate effectively with coworkers and outside stakeholders in person, on the telephone and via email and other computer-related messaging. The employee is occasionally required to maneuver about the work area and move/manipulate various objects. This position may require extended work hours and travel.\n\nNote\nThis job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.\nRiverstone Logistics is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.\nRiverstone Logistics also complies with the Immigration Reform & Control Act and E-Verify, so we ask that you bring the appropriate documents to confirm your authorization to work in the United States with you upon request.","company":"Riverstonelogistics","rawCompany":"riverstonelogistics","city":"Boyce","state":"LA","isRemote":false,"isActive":false,"createdAt":"2026-07-21T12:13:12.915Z","occupations":[{"code":"43-5032.00","title":"Dispatchers, Except Police, Fire, and Ambulance","slug":"dispatchers-except-police-fire-and-ambulance"},{"code":"11-3071.00","title":"Transportation, Storage, and Distribution Managers","slug":"transportation-storage-and-distribution-managers"},{"code":"43-5071.00","title":"Shipping, Receiving, and Inventory Clerks","slug":"shipping-receiving-and-inventory-clerks"}],"industries":[{"code":"484110","title":"General Freight Trucking, Local","slug":"general-freight-trucking-local"},{"code":"484220","title":"Specialized Freight (except Used Goods) Trucking, Local","slug":"specialized-freight-except-used-goods-trucking-local"},{"code":"492110","title":"Couriers and Express Delivery Services","slug":"couriers-and-express-delivery-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Operations Coordinator, Routing & Dispatch","description":"Company Overview\nRiverstone Logistics (RLX) is committed to being an honest, reliable, dependable freight forwarding partner. Every day we are focused on fulfilling our Purpose of using our God-given talents and opportunities to love our neighbors, serve our communities, and improve our industry.\nRLX provides final mile deliveries through dedicated and network models for various clients across the United States. We love working with new clients that are looking to enhance their customer experience through final mile deliveries.\nHeadquartered in Charlotte, North Carolina, RLX currently has over 700 employees and is always looking for new employees that demonstrate leadership capabilities and exceptional communication skills to grow with us at our home office as well as client sites across the United States.\n\nPosition Summary\nThe Routing Coordinator will assist in the day-to-day functions of routing, dispatching, and other client delivery objectives at a specific profit center. This position will monitor motor carrier performance and capability to maximize productivity and provide feedback to location management. In addition, this position will assist customer care in monitoring and troubleshooting of delivery issues in a proactive and highly responsive manner. This position will spend most of their time in the office or warehouse helping to maximize the performance of the site.\n\nCompetencies\nEthics & Values\nProblem Solving\nCustomer Focus\nDrive for Results\nConflict Resolution\nFunctional/Technical Skills\nManaging & Measuring Work\nTimely Decision Making\nOrganizing\nComposure\nLearning on the Fly\nInterpersonal Savvy\n\nEssential Duties and Responsibilities\nThe essential functions include, but are not limited to the following:\nFacilitate day-to-day delivery operations, including the monitoring of morning loadout/check in, delivery activity, evaluation of motor carrier needs, and customer service in accordance with agreed quality and production standards of the client\nEnsure timely reporting of loadout/returns compliance as well as motor carrier compliance within industry fair standards and the agreed-upon communication mechanism\nMaintain professional working relationships with location management, peers, motor carriers, client employees, and other department managers and personnel\nUtilize client-specific routing software\nCommunicate with other departments on updates, meetings, and other as needed\nPerform route monitoring utilizing client-specific software\nCheck in reschedules that are brought back by motor carriers\nProcess returns through the clients portal at participating locations\nMove inventory safely using material handling equipment (as needed)\nServe as a point of contact for escalations from the client\nSchedule orders and notify the customer of their time windows for next day delivery\nPerforming other duties as assigned (may vary based on client requirements)\n\nMinimum Qualifications (Knowledge, Skills, and Abilities\nHigh School Diploma/GED or equivalent required\nStrong people and operational management skills\nExperience utilizing Microsoft Office products (Excel, Teams, etc.)\nExcellent verbal and written communications skills\nExperience with dispatching software (Samsara, Dispatch Track) preferred\nExcellent interpersonal skills\nExcellent customer service skills, including conflict resolution\nAbility to adapt to changes in a fast-paced environment\nExperience with routing, scheduling, and checking on delivery status\nAbility to embrace new technology\nPhysical Demands and Work Environment\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nWhile performing the duties of this job, the employee is regularly required to communicate effectively with coworkers and outside stakeholders in person, on the telephone and via email and other computer-related messaging. The employee is occasionally required to maneuver about the work area and move/manipulate various objects. This position may require extended work hours and travel.\n\nNote\nThis job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.\nRiverstone Logistics is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.\nRiverstone Logistics also complies with the Immigration Reform & Control Act and E-Verify, so we ask that you bring the appropriate documents to confirm your authorization to work in the United States with you upon request.","datePosted":"2026-07-21T12:13:12.915Z","dateModified":"2026-07-21T12:13:12.915Z","hiringOrganization":{"@type":"Organization","name":"Riverstonelogistics","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Boyce","addressRegion":"LA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"6d4e4a18fb26b5f025301596"},"url":"https://jobsearcher.com/jobs/6d4e4a18fb26b5f025301596"}}