{"schemaVersion":"jobsearcher.job.v1","id":"6cdbf35a876fbdae98b040c0","url":"https://jobsearcher.com/jobs/6cdbf35a876fbdae98b040c0","canonicalUrl":"https://jobsearcher.com/jobs/6cdbf35a876fbdae98b040c0","title":"Remote Senior Programs Lead - Customer Experience & Ops","description":"A leading pet care platform in Seattle is seeking a Program Manager to drive strategic programs that enhance customer experience for pet owners and sitters. The role involves data analysis, stakeholder collaboration and leading initiatives that improve service efficiency. The ideal candidate should have over 5 years of relevant experience, strong analytical skills, and a knack for transforming customer-centric projects. This position offers competitive compensation and a supportive work environment with pet-friendly policies.J-18808-Ljbffr","company":"Rovercom","rawCompany":"rovercom","isRemote":true,"isActive":false,"createdAt":"2026-05-12T08:45:24.684Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"11-9179.00","title":"Personal Service Managers, All Other","slug":"personal-service-managers-all-other"},{"code":"39-1022.00","title":"First-Line Supervisors of Personal Service Workers","slug":"first-line-supervisors-of-personal-service-workers"}],"industries":[{"code":"812990","title":"All Other Personal Services","slug":"all-other-personal-services"},{"code":"812910","title":"Pet Care (except Veterinary) Services","slug":"pet-care-except-veterinary-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Remote Senior Programs Lead - Customer Experience & Ops","description":"A leading pet care platform in Seattle is seeking a Program Manager to drive strategic programs that enhance customer experience for pet owners and sitters. The role involves data analysis, stakeholder collaboration and leading initiatives that improve service efficiency. The ideal candidate should have over 5 years of relevant experience, strong analytical skills, and a knack for transforming customer-centric projects. This position offers competitive compensation and a supportive work environment with pet-friendly policies.J-18808-Ljbffr","datePosted":"2026-05-12T08:45:24.684Z","dateModified":"2026-05-12T08:45:24.684Z","hiringOrganization":{"@type":"Organization","name":"Rovercom","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"6cdbf35a876fbdae98b040c0"},"url":"https://jobsearcher.com/jobs/6cdbf35a876fbdae98b040c0"}}