Banquet Manager

Company DescriptionEstablished in 1928, the West Shore Country Club was envisioned as a place where friends could gather for social and recreational activities. Over the years, as membership grew, our original vision has remained true. Located on 164 rolling acres in the heart of South Central Pennsylvania, our club offers the finest in golf, tennis, swimming, dining and social activities for your leisure times. Our variety of banquet settings can accommodate parties from a small business meeting to a grand wedding celebration. Our beautiful clubhouse and impeccably groomed grounds add to the aura of quiet sophistication that is the West Shore Country Club.We are seeking a motivated and passionate Food & Beverage (F&B) Manager to join our team. The ideal candidate enjoys leading the staff and providing our members with excellent dining experiences.The Banquet Manager oversees all aspects of banquet and special event operations, ensuring smooth execution, exceptional service, and member and guest satisfaction. As a key leader within the Food & Beverage team, the Banquet Manager works closely with the Clubhouse Manager, Executive Chef, Catering Director, and other department leaders to ensure successful and efficient events.This position offers a very competitive salary commensurate with experience, plus many benefits listed below. If you are a dynamic leader with a passion for hospitality management, we invite you to apply for this exciting opportunity.Key Responsibilities will include:Oversee all banquet and special event operations, ensuring smooth execution, exceptional service standards, and high member and guest satisfactionPlan, coordinate, and execute banquet events, including staffing requirements, service flow, timelines, and room setupsAct as the primary liaison between clients, banquet staff, and club leadership to ensure all event expectations are metHire, train, schedule, and supervise banquet staff, including banquet captains, servers, bartenders, setup, and support staffLead pre-function meetings, assign service stations, and coordinate the timing of all courses and service elementsServe as on-site event leader and Manager on Duty during assigned functions, addressing issues promptly and professionallyGreet members and guests, act as Head Waiter for special functions when needed, and handle member and guest concernsEnsure all events are properly staffed in accordance with approved staffing ratiosMaintain accurate inventory of banquet equipment, supplies, and service items; oversee purchasing and receiving proceduresEnsure accurate billing of banquet events and timely submission of charges to the accounting departmentConduct post-event evaluations to assess performance, gather feedback, and identify opportunities for improvementEnsure compliance with health, safety, sanitation, and food safety regulationsRegularly inspect banquet service areas to maintain cleanliness, safety, organization, and equipment readinessParticipate in staff training, professional development, and scheduled management meetingsAssume Closing Manager responsibilities when assignedRequirementsBachelor’s degree from a four-year college or university preferred.Hospitality or Business Management major preferredTwo or more years of related experience preferredPrivate club or hospitality industry experience with management/supervisory experienceSalary DescriptionSalary commensurate with experienceWest Shore Country Club is dedicated to the happiness and health of our employees and their families. We ensure that our full-time employees enjoy a comprehensive benefits package which features:Comprehensive medical coverage with substantial employer premium assistance for employee coverage.Vision InsuranceDental InsuranceCompany Paid Disability and Life Insurance401(k) Retirement PlanPaid HolidaysPaid VacationProfessional association membership and continuing education opportunitiesWest Shore Country Club offers the following benefits to all employees:Paid on the job trainingFun and enjoyable work environmentLimited Employee Golfing PrivilegeCompany Provided MealsEmployee Appreciation and Engagement EventsEmployee Referral ProgramA Winning Team for all to succeed!!West Shore Country Club is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status and complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act.Applicants requiring special accommodation during and after the application process can contact our Human Resources department at (717) 761-4530 ext.1107.