{"schemaVersion":"jobsearcher.job.v1","id":"6c2dbf784042ca6f56a55632","url":"https://jobsearcher.com/jobs/6c2dbf784042ca6f56a55632","canonicalUrl":"https://jobsearcher.com/jobs/6c2dbf784042ca6f56a55632","title":"Manager","description":"he Hackett Group , a leading global strategy and operations consulting firm, helps clients maximize the value of their Oracle applications through business advisory services, world-class implementations, and post-go-live managed support.\n\nAt The Hackett Group, we foster an environment where passionate, committed professionals collaborate to achieve ambitious goals. We are dedicated to the highest standards of excellence and integrity—values that guide how we work with each other and our clients, build trust, deliver on our promises, and form lasting partnerships.\n\nWe are currently seeking an experienced Oracle Cloud Payroll Manager to join our Application Managed Services (AMS) Team . This role will focus on leading client engagements within Payroll support, optimizing operational outcomes, and delivering high-quality, scalable solutions. Additional expertise in Time and Labor, Benefits, or other HCM modules is highly valued.\n\nOracle Cloud Payroll Manager – Key Responsibilities:\n\nLead day-to-day client delivery for managed services support, with a focus on Oracle Cloud Payroll\nServe as a trusted advisor, proactively identifying opportunities to improve client systems and processes\nManage ticket queues, enhancement requests, and Oracle SR escalations to ensure timely resolution\nProvide strategic guidance during release planning, regression testing, and adoption of new features\nDevelop strong client relationships through consistent communication, reliability, and added value\nMentor and guide AMS team members to support knowledge growth and delivery quality\nCollaborate globally across AMS and project teams to ensure seamless client experiences\nConduct root cause analyses and recommend system or process optimizations\nApply The Hackett Group methodologies while also adhering to client-specific frameworks\n\nPreferred Qualifications:\n\nStrong functional knowledge and hands-on experience with Oracle Cloud Payroll\nExperience supporting clients in a managed services or post-implementation environment\nFamiliarity with additional HCM modules such as Time and Labor or Benefits preferred\nProficiency with reporting tools such as OTBI or SQL, and a working knowledge of Fast Formula\nAbility to manage competing priorities across multiple clients or workstreams\nExcellent communication, analytical, and problem-solving skills\nExperience leading client discussions, defining SLAs, and managing escalations\nPayroll operations or compliance experience is a plus\nConsulting background or enterprise internal leadership experience preferred","company":"Hackett Group","rawCompany":"hackett group","city":"Yulee","state":"FL","isRemote":false,"isActive":false,"createdAt":"2026-09-02T09:07:34.811Z","occupations":[{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"43-3051.00","title":"Payroll and Timekeeping Clerks","slug":"payroll-and-timekeeping-clerks"},{"code":"13-1111.00","title":"Management Analysts","slug":"management-analysts"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Manager","description":"he Hackett Group , a leading global strategy and operations consulting firm, helps clients maximize the value of their Oracle applications through business advisory services, world-class implementations, and post-go-live managed support.\n\nAt The Hackett Group, we foster an environment where passionate, committed professionals collaborate to achieve ambitious goals. We are dedicated to the highest standards of excellence and integrity—values that guide how we work with each other and our clients, build trust, deliver on our promises, and form lasting partnerships.\n\nWe are currently seeking an experienced Oracle Cloud Payroll Manager to join our Application Managed Services (AMS) Team . This role will focus on leading client engagements within Payroll support, optimizing operational outcomes, and delivering high-quality, scalable solutions. Additional expertise in Time and Labor, Benefits, or other HCM modules is highly valued.\n\nOracle Cloud Payroll Manager – Key Responsibilities:\n\nLead day-to-day client delivery for managed services support, with a focus on Oracle Cloud Payroll\nServe as a trusted advisor, proactively identifying opportunities to improve client systems and processes\nManage ticket queues, enhancement requests, and Oracle SR escalations to ensure timely resolution\nProvide strategic guidance during release planning, regression testing, and adoption of new features\nDevelop strong client relationships through consistent communication, reliability, and added value\nMentor and guide AMS team members to support knowledge growth and delivery quality\nCollaborate globally across AMS and project teams to ensure seamless client experiences\nConduct root cause analyses and recommend system or process optimizations\nApply The Hackett Group methodologies while also adhering to client-specific frameworks\n\nPreferred Qualifications:\n\nStrong functional knowledge and hands-on experience with Oracle Cloud Payroll\nExperience supporting clients in a managed services or post-implementation environment\nFamiliarity with additional HCM modules such as Time and Labor or Benefits preferred\nProficiency with reporting tools such as OTBI or SQL, and a working knowledge of Fast Formula\nAbility to manage competing priorities across multiple clients or workstreams\nExcellent communication, analytical, and problem-solving skills\nExperience leading client discussions, defining SLAs, and managing escalations\nPayroll operations or compliance experience is a plus\nConsulting background or enterprise internal leadership experience preferred","datePosted":"2026-09-02T09:07:34.811Z","dateModified":"2026-09-02T09:07:34.811Z","hiringOrganization":{"@type":"Organization","name":"Hackett Group","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Yulee","addressRegion":"FL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"6c2dbf784042ca6f56a55632"},"url":"https://jobsearcher.com/jobs/6c2dbf784042ca6f56a55632"}}