{"schemaVersion":"jobsearcher.job.v1","id":"6bdf1083e65d5ad6528f4f6a","url":"https://jobsearcher.com/jobs/6bdf1083e65d5ad6528f4f6a","canonicalUrl":"https://jobsearcher.com/jobs/6bdf1083e65d5ad6528f4f6a","title":"Data Analyst","description":"ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.\r\nABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.\r\nABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.\r\nABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.\r\nABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.\r\nABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.\r\nFor more information, visit www.abm.com\r\nThe Data Analyst is responsible for the administration, maintenance, and analysis of operational data within ABM and TRAX platforms. This position serves as the primary point of contact system oversight, reporting, data integrity, mobile device management, and operational analytics\r\nEducation\r\n\r\nAssociate degree in Information Technology, Business Administration, Data Analytics, Aviation Management, or related field preferred.\r\nEquivalent combination of education and experience may be considered.\r\nExperience\r\n2-5 years of experience in operations support, system administration, data analysis, or related field.\r\nExperience generating reports, dashboards, and data visualizations.\r\nKnowledge of airport, aviation, facilities, or custodial operations is preferred.\r\n\r\nTechnical Skills\r\n\r\nProficiency with Microsoft Excel, Outlook, Power BI, and Microsoft Office Suite.\r\nStrong analytical and data management skills.\r\nExperience creating charts, graphs, dashboards, and performance reports.\r\nAbility to troubleshoot basic hardware, software, and mobile device issues.\r\nKnowledge of database management and reporting tools preferred.\r\n\r\nKey Competencies\r\n\r\nData Analysis & Reporting\r\nCritical Thinking\r\nProblem Solving\r\nAttention to Detail\r\nProject Coordination\r\nCommunication & Presentation Skills\r\nCustomer Service\r\nTechnology Troubleshooting\r\nTime Management\r\nCollaboration & Teamwork\r\n\r\nPhysical Requirements\r\n\r\nAbility to work in an airport operational environment.\r\nOccasional walking throughout airport facilities.\r\nAbility to lift up to 25 pounds when handling mobile devices and equipment.\r\n\r\nPerformance Measures\r\n\r\nData accuracy and integrity within TRAX.\r\nTimely completion of reports and analytics.\r\nReduction in unresolved system issues.\r\nSuccessful management of TRAX licenses and equipment inventory.\r\nQuality of operational insights provided to leadership.\r\nDispatch reporting accuracy and trend analysis effectiveness.\r\nResponse time and resolution of account-level IT issues.\r\n\r\nThis role serves as the operational bridge between technology, data analytics, dispatch operations, and leadership decision-making to ensure efficient and data-driven airport operations.\r\nTRAX System Administration\r\n\r\nOversee and maintain data accuracy and integrity within the TRAX platform.\r\nManage TRAX user accounts, permissions, and system configurations.\r\nCoordinate and maintain TRAX licensing requirements, including adding, updating, and removing licenses as needed.\r\nMonitor system performance and collaborate with TRAX support teams to resolve issues.\r\n\r\nReporting & Analytics\r\n\r\nGenerate and distribute recurring operational reports.\r\nRun and analyze cleaning alert reports to identify trends, deficiencies, and opportunities for improvement.\r\nGenerate inspection reports and track performance metrics across operational areas.\r\nDevelop dashboards, charts, graphs, and visual presentations to communicate key performance indicators (KPIs).\r\nEnsure data is presented in a clear and actionable format for operational leaders and senior management.\r\n\r\nOperational Support\r\n\r\nReview operational data with management teams and provide recommendations based on findings.\r\nPresent trends, performance metrics, and operational insights during management meetings.\r\nSupport continuous improvement initiatives through data-driven decision making.\r\nIdentify opportunities to improve reporting processes and operational efficiencies.\r\n\r\nDispatch\r\n\r\nReview dispatch call logs and communication data for accuracy and compliance.\r\nAnalyze call volume, response times, and service trends.\r\nWork closely with dispatch personnel to identify process improvements and reporting needs.\r\nAssist in the development of operational performance metrics for dispatch services.\r\nMobile Device & Hardware Management\r\nOversee TRAX mobile phones and related equipment inventory.\r\nCoordinate phone deployment, replacement, troubleshooting, and tracking.\r\nEnsure devices remain operational and properly configured for field use.\r\n\r\nIT Support & Technical Assistance\r\n\r\nServe as the first point of contact for account-level technology issues.\r\nTroubleshoot hardware, software, connectivity, and mobile device concerns.\r\nCoordinate with corporate IT teams and third-party vendors to resolve technical issues.\r\nAssist with technology implementations, upgrades, and training initiatives.","company":"ABM","rawCompany":"abm","city":"Phoenix","state":"AZ","isRemote":false,"isActive":false,"createdAt":"2026-07-23T00:37:28.720Z","occupations":[{"code":"15-2051.01","title":"Business Intelligence Analysts","slug":"business-intelligence-analysts"},{"code":"15-1243.01","title":"Data Warehousing Specialists","slug":"data-warehousing-specialists"},{"code":"15-2051.00","title":"Data Scientists","slug":"data-scientists"}],"industries":[{"code":"488190","title":"Other Support Activities for Air Transportation","slug":"other-support-activities-for-air-transportation"},{"code":"488119","title":"Other Airport Operations","slug":"other-airport-operations"},{"code":"541690","title":"Other Scientific and Technical Consulting Services","slug":"other-scientific-and-technical-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Data Analyst","description":"ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.\r\nABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.\r\nABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.\r\nABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.\r\nABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.\r\nABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.\r\nFor more information, visit www.abm.com\r\nThe Data Analyst is responsible for the administration, maintenance, and analysis of operational data within ABM and TRAX platforms. This position serves as the primary point of contact system oversight, reporting, data integrity, mobile device management, and operational analytics\r\nEducation\r\n\r\nAssociate degree in Information Technology, Business Administration, Data Analytics, Aviation Management, or related field preferred.\r\nEquivalent combination of education and experience may be considered.\r\nExperience\r\n2-5 years of experience in operations support, system administration, data analysis, or related field.\r\nExperience generating reports, dashboards, and data visualizations.\r\nKnowledge of airport, aviation, facilities, or custodial operations is preferred.\r\n\r\nTechnical Skills\r\n\r\nProficiency with Microsoft Excel, Outlook, Power BI, and Microsoft Office Suite.\r\nStrong analytical and data management skills.\r\nExperience creating charts, graphs, dashboards, and performance reports.\r\nAbility to troubleshoot basic hardware, software, and mobile device issues.\r\nKnowledge of database management and reporting tools preferred.\r\n\r\nKey Competencies\r\n\r\nData Analysis & Reporting\r\nCritical Thinking\r\nProblem Solving\r\nAttention to Detail\r\nProject Coordination\r\nCommunication & Presentation Skills\r\nCustomer Service\r\nTechnology Troubleshooting\r\nTime Management\r\nCollaboration & Teamwork\r\n\r\nPhysical Requirements\r\n\r\nAbility to work in an airport operational environment.\r\nOccasional walking throughout airport facilities.\r\nAbility to lift up to 25 pounds when handling mobile devices and equipment.\r\n\r\nPerformance Measures\r\n\r\nData accuracy and integrity within TRAX.\r\nTimely completion of reports and analytics.\r\nReduction in unresolved system issues.\r\nSuccessful management of TRAX licenses and equipment inventory.\r\nQuality of operational insights provided to leadership.\r\nDispatch reporting accuracy and trend analysis effectiveness.\r\nResponse time and resolution of account-level IT issues.\r\n\r\nThis role serves as the operational bridge between technology, data analytics, dispatch operations, and leadership decision-making to ensure efficient and data-driven airport operations.\r\nTRAX System Administration\r\n\r\nOversee and maintain data accuracy and integrity within the TRAX platform.\r\nManage TRAX user accounts, permissions, and system configurations.\r\nCoordinate and maintain TRAX licensing requirements, including adding, updating, and removing licenses as needed.\r\nMonitor system performance and collaborate with TRAX support teams to resolve issues.\r\n\r\nReporting & Analytics\r\n\r\nGenerate and distribute recurring operational reports.\r\nRun and analyze cleaning alert reports to identify trends, deficiencies, and opportunities for improvement.\r\nGenerate inspection reports and track performance metrics across operational areas.\r\nDevelop dashboards, charts, graphs, and visual presentations to communicate key performance indicators (KPIs).\r\nEnsure data is presented in a clear and actionable format for operational leaders and senior management.\r\n\r\nOperational Support\r\n\r\nReview operational data with management teams and provide recommendations based on findings.\r\nPresent trends, performance metrics, and operational insights during management meetings.\r\nSupport continuous improvement initiatives through data-driven decision making.\r\nIdentify opportunities to improve reporting processes and operational efficiencies.\r\n\r\nDispatch\r\n\r\nReview dispatch call logs and communication data for accuracy and compliance.\r\nAnalyze call volume, response times, and service trends.\r\nWork closely with dispatch personnel to identify process improvements and reporting needs.\r\nAssist in the development of operational performance metrics for dispatch services.\r\nMobile Device & Hardware Management\r\nOversee TRAX mobile phones and related equipment inventory.\r\nCoordinate phone deployment, replacement, troubleshooting, and tracking.\r\nEnsure devices remain operational and properly configured for field use.\r\n\r\nIT Support & Technical Assistance\r\n\r\nServe as the first point of contact for account-level technology issues.\r\nTroubleshoot hardware, software, connectivity, and mobile device concerns.\r\nCoordinate with corporate IT teams and third-party vendors to resolve technical issues.\r\nAssist with technology implementations, upgrades, and training initiatives.","datePosted":"2026-07-23T00:37:28.720Z","dateModified":"2026-07-23T00:37:28.720Z","hiringOrganization":{"@type":"Organization","name":"ABM","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Phoenix","addressRegion":"AZ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"6bdf1083e65d5ad6528f4f6a"},"url":"https://jobsearcher.com/jobs/6bdf1083e65d5ad6528f4f6a"}}