Application Specialist I - Project Information

We are looking for an Application Specialist to support specific Microsoft products currently deployed on projects. The successful candidate will be responsible for the configuration, implementation, and ongoing maintenance of one or more deployed technical applications to defined specification, throughout the life of a project. In addition, assumes the role of administrator for one or more technical applications on several projects, including system set-up, administration and problem resolution, and the use of application technologies to deliver improvements and efficiencies. Responsible for ensuring delivered application(s) conforms to specification Determine set-up requirements and configure and customise the technical application(s) to suit client and project needs Create and manage user accounts Act as the first point of contact and carry out problem diagnosis and resolution of user issues Work within Wood ticketing system to submit infrastructure issues for and ensure resolution and close-out Produce documentation for applications including procedures, process flows and instructions/How-To guides Provide user training, desktop support and front-line user support including troubleshooting Continually assess development and improvement opportunities including integration with other applications Maintain lessons learned and identify improvements to the way the application is configured and used Development and customisation of collaboration sites/applications deployed on projects Ensure application developments and changes are fully tested before deployment into live environment Promote the value and use of the application within the business area This is an entry level position with following requirements: Experience working in a project execution environment Familiar with Microsoft products - MS Teams/SharePoint and Power Platform Able to assess client and contractual requirements and translate these into a project-ready environment Effective communication, both verbally and in writing Strong problem-solving ability Ability to adapt and learn in a fast-paced environment Willingness to take on administration of evolving applications Self-motivated, takes initiative, goal-oriented Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people. www.woodplc.com Diversity Statement We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.