{"schemaVersion":"jobsearcher.job.v1","id":"6b601ddb9e28d5b2df2f2ee0","url":"https://jobsearcher.com/jobs/6b601ddb9e28d5b2df2f2ee0","canonicalUrl":"https://jobsearcher.com/jobs/6b601ddb9e28d5b2df2f2ee0","title":"Senior Consultant, Process Optimization & Agentic Operations","description":"OverviewIn this role you will lead diagnostics and redesigns to boost efficiency, quality, and customer experience, while preparing processes for automation and AI-enabled operations. You'll partner with senior leaders to implement practical improvements and embed continuous improvement into day-to-day work. You will blend problem solving with hands-on execution to deliver measurable value and sustainable outcomes. This is a remote opportunity with a focus on operational excellence within a trusted retirement services platform.ResponsibilitiesLead operational diagnostics to identify efficiency, quality, capacity, customer experience, and risk reduction opportunitiesAnalyze current-state processes and design practical future-state solutionsPartner with operational leaders to implement and drive adoption of improvementsEliminate non-value-added activities, bottlenecks, duplication, rework, and complexityOwn improvement initiatives from identification through stabilization and value realizationDevelop data-informed recommendations balancing customer impact, feasibility, risk, and objectivesApply Lean, Six Sigma, Operational Excellence, and change management techniques as appropriateConduct process assessments and workflow analyses across operationsFacilitate process redesigns to simplify work and improve controls and experiencesEstablish performance measures, routines, and controls to sustain improvementsEmbed continuous improvement capabilities in day-to-day operationsAssess automation, AI, and agentic readiness of processesStandardize workflows and knowledge assets to support AI-enabled operationsCollaborate with business, technology, and AI teams to redesign work before automationSupport transition toward agentic operating models by improving maturity and consistencyDefine measurable success criteria and track realized benefits across productivity, cycle time, quality, capacity, customer experience and riskSupport portfolio governance with visibility into progress, risks, and value realizedProtect confidential data and uphold core values like People Matter, Quality First, Integrity AlwaysKey requirements5+ years in process improvement, operational excellence, consulting, transformation, or continuous improvementExperience in retirement operations and recordkeeping; financial services servicing and operations preferredLean Six Sigma Green Belt, Black Belt, or equivalent certification preferredConsulting experience preferredExperience supporting automation, workflow transformation, AI, or digital transformation initiatives preferredProven track record leading improvement initiatives from assessment to stabilizationStrong process analysis, workflow redesign, and problem-solving skillsAbility to influence stakeholders and drive organizational changeExperience developing business cases, performance metrics, and value realization measuresIndependent work style in ambiguous environments; accountability for resultsFinancial services experience preferred; retirement industry highly preferredStrong data-driven decision making and analytical capabilitiesinfluence and stakeholder managementproblem-solving mindsetdata-driven decision makingLean Six Sigma (Green/Black Belt)process mapping and redesigndata analysis and measurement","company":"Ascensus","rawCompany":"ascensus","city":"Oakland","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-10-26T14:37:57.529Z","occupations":[{"code":"13-1111.00","title":"Management Analysts","slug":"management-analysts"},{"code":"13-1199.00","title":"Business Operations Specialists, All Other","slug":"business-operations-specialists-all-other"},{"code":"17-2112.03","title":"Manufacturing Engineers","slug":"manufacturing-engineers"}],"industries":[{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"541618","title":"Other Management Consulting Services","slug":"other-management-consulting-services"},{"code":"541690","title":"Other Scientific and Technical Consulting Services","slug":"other-scientific-and-technical-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Senior Consultant, Process Optimization & Agentic Operations","description":"OverviewIn this role you will lead diagnostics and redesigns to boost efficiency, quality, and customer experience, while preparing processes for automation and AI-enabled operations. You'll partner with senior leaders to implement practical improvements and embed continuous improvement into day-to-day work. You will blend problem solving with hands-on execution to deliver measurable value and sustainable outcomes. This is a remote opportunity with a focus on operational excellence within a trusted retirement services platform.ResponsibilitiesLead operational diagnostics to identify efficiency, quality, capacity, customer experience, and risk reduction opportunitiesAnalyze current-state processes and design practical future-state solutionsPartner with operational leaders to implement and drive adoption of improvementsEliminate non-value-added activities, bottlenecks, duplication, rework, and complexityOwn improvement initiatives from identification through stabilization and value realizationDevelop data-informed recommendations balancing customer impact, feasibility, risk, and objectivesApply Lean, Six Sigma, Operational Excellence, and change management techniques as appropriateConduct process assessments and workflow analyses across operationsFacilitate process redesigns to simplify work and improve controls and experiencesEstablish performance measures, routines, and controls to sustain improvementsEmbed continuous improvement capabilities in day-to-day operationsAssess automation, AI, and agentic readiness of processesStandardize workflows and knowledge assets to support AI-enabled operationsCollaborate with business, technology, and AI teams to redesign work before automationSupport transition toward agentic operating models by improving maturity and consistencyDefine measurable success criteria and track realized benefits across productivity, cycle time, quality, capacity, customer experience and riskSupport portfolio governance with visibility into progress, risks, and value realizedProtect confidential data and uphold core values like People Matter, Quality First, Integrity AlwaysKey requirements5+ years in process improvement, operational excellence, consulting, transformation, or continuous improvementExperience in retirement operations and recordkeeping; financial services servicing and operations preferredLean Six Sigma Green Belt, Black Belt, or equivalent certification preferredConsulting experience preferredExperience supporting automation, workflow transformation, AI, or digital transformation initiatives preferredProven track record leading improvement initiatives from assessment to stabilizationStrong process analysis, workflow redesign, and problem-solving skillsAbility to influence stakeholders and drive organizational changeExperience developing business cases, performance metrics, and value realization measuresIndependent work style in ambiguous environments; accountability for resultsFinancial services experience preferred; retirement industry highly preferredStrong data-driven decision making and analytical capabilitiesinfluence and stakeholder managementproblem-solving mindsetdata-driven decision makingLean Six Sigma (Green/Black Belt)process mapping and redesigndata analysis and measurement","datePosted":"2026-10-26T14:37:57.529Z","dateModified":"2026-10-26T14:37:57.529Z","hiringOrganization":{"@type":"Organization","name":"Ascensus","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Oakland","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"6b601ddb9e28d5b2df2f2ee0"},"url":"https://jobsearcher.com/jobs/6b601ddb9e28d5b2df2f2ee0"}}