{"schemaVersion":"jobsearcher.job.v1","id":"6b499f2e28529ba2f8206301","url":"https://jobsearcher.com/jobs/6b499f2e28529ba2f8206301","canonicalUrl":"https://jobsearcher.com/jobs/6b499f2e28529ba2f8206301","title":"Program Advisor - Client Success Team","description":"DebtBlue, LLC is a fast-growing debt settlement organization committed to helping individuals and families regain financial stability. We serve with integrity, compassion, and excellence-helping people restore peace of mind and move toward a stronger financial future. If you value meaningful work and want to make an impact, you'll feel at home here.\r\nJob Summary The Program Advisor is a high-impact, revenue-generating role within the Client Success Team, responsible for maximizing client program success and company growth through strategic client engagement. This role serves as a subject matter expert (SME) in debt settlement and legal services while identifying opportunities to enhance client outcomes through enrollment expansion, legal plan adoption, and transitional credit solutions. Program Advisors operate at a senior level, combining consultative sales skills with deep operational knowledge to guide clients toward actions that accelerate their financial recovery and strengthen program performance.\r\nKey Responsibilities Proactively engage with existing clients to identify opportunities to\r\nEnroll previously unenrolled debts into the program\r\nPromote and sell the company's legal plan\r\nIntroduce and convert clients to the Boost Card (transitional credit solution)\r\nServe as a subject matter expert (SME) in:\r\nDebt settlement processes and lifecycle\r\nLegal processes, litigation risk, and legal plan benefits\r\nCredit rebuilding tools and transitional financial products\r\nClearly communicate complex financial and legal concepts in a way that builds trust and drives client actionUtilize consultative sales techniques to uncover client needs and recommend appropriate solutionsMaintain accurate and detailed account documentation in CRM systemsCollaborate with CSS, Negotiations, and Legal teams to ensure seamless client experienceMeet or exceed individual performance metrics tied to:\r\nLegal plan conversions\r\nDebt enrollment increases\r\nBoost Card adoption\r\nStay current on company offerings, compliance requirements, and industry trends\r\nCore Competencies Consultative Selling – Ability to identify client needs and align solutions that provide value while driving revenue\r\nFinancial & Legal Acumen – Strong understanding of debt settlement, creditor behaviors, and legal escalation processes\r\nCommunication Excellence – Clear, confident, and professional verbal and written communication\r\nInfluence & Persuasion – Ability to guide clients toward beneficial decisions with integrity and confidence\r\nClient-Centric Mindset – Balances company goals with genuine care for client outcomes\r\nProblem Solving – Quickly assesses situations and identifies optimal paths forward\r\nAccountability & Results Orientation – Driven by performance metrics and outcomes\r\nKey Behaviors Speaks with confidence, clarity, and authority as a trusted advisor\r\nTakes ownership of client outcomes and revenue opportunities\r\nDemonstrates persistence in overcoming objections while maintaining professionalism\r\nEducates clients rather than \"pushes\" products, building long-term trust\r\nMaintains composure and effectiveness in high-pressure or sensitive situations\r\nActively seeks opportunities to improve personal performance and product knowledge\r\nOperates with integrity, ensuring all recommendations align with client best interest and compliance standards\r\nKey Performance Metrics (KPIs) Revenue Generation: Legal plan conversions, debt enrollment, Boost Card adoption, SkyBridge loans, and revenue recovery\r\nClient Impact: Retention rate and client action/engagement\r\nSales Effectiveness: Ability to convert conversations into multi-product solutions\r\nExecution & Quality: CRM accuracy, compliance adherence, and activity levels\r\nPerformance & Incentives Compensation includes a base rate plus performance-based incentives\r\nBonus structure tied to\r\nLegal plan sales\r\nEnrollment of additional debts\r\nBoost Card conversions\r\nWe, at DebtBlue.LLC, are an Equal Opportunity Employer and are committed to creating an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected under applicable federal, state, or local laws. We encourage individuals from all backgrounds to apply.\r\nJ-18808-Ljbffr","company":"Socket","rawCompany":"socket","city":"Richardson","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-08-08T01:22:31.827Z","occupations":[{"code":"13-2071.00","title":"Credit Counselors","slug":"credit-counselors"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"},{"code":"41-9099.00","title":"Sales and Related Workers, All Other","slug":"sales-and-related-workers-all-other"}],"industries":[{"code":"522390","title":"Other Activities Related to Credit Intermediation","slug":"other-activities-related-to-credit-intermediation"},{"code":"541618","title":"Other Management Consulting Services","slug":"other-management-consulting-services"},{"code":"624190","title":"Other Individual and Family Services","slug":"other-individual-and-family-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Advisor - Client Success Team","description":"DebtBlue, LLC is a fast-growing debt settlement organization committed to helping individuals and families regain financial stability. We serve with integrity, compassion, and excellence-helping people restore peace of mind and move toward a stronger financial future. If you value meaningful work and want to make an impact, you'll feel at home here.\r\nJob Summary The Program Advisor is a high-impact, revenue-generating role within the Client Success Team, responsible for maximizing client program success and company growth through strategic client engagement. This role serves as a subject matter expert (SME) in debt settlement and legal services while identifying opportunities to enhance client outcomes through enrollment expansion, legal plan adoption, and transitional credit solutions. Program Advisors operate at a senior level, combining consultative sales skills with deep operational knowledge to guide clients toward actions that accelerate their financial recovery and strengthen program performance.\r\nKey Responsibilities Proactively engage with existing clients to identify opportunities to\r\nEnroll previously unenrolled debts into the program\r\nPromote and sell the company's legal plan\r\nIntroduce and convert clients to the Boost Card (transitional credit solution)\r\nServe as a subject matter expert (SME) in:\r\nDebt settlement processes and lifecycle\r\nLegal processes, litigation risk, and legal plan benefits\r\nCredit rebuilding tools and transitional financial products\r\nClearly communicate complex financial and legal concepts in a way that builds trust and drives client actionUtilize consultative sales techniques to uncover client needs and recommend appropriate solutionsMaintain accurate and detailed account documentation in CRM systemsCollaborate with CSS, Negotiations, and Legal teams to ensure seamless client experienceMeet or exceed individual performance metrics tied to:\r\nLegal plan conversions\r\nDebt enrollment increases\r\nBoost Card adoption\r\nStay current on company offerings, compliance requirements, and industry trends\r\nCore Competencies Consultative Selling – Ability to identify client needs and align solutions that provide value while driving revenue\r\nFinancial & Legal Acumen – Strong understanding of debt settlement, creditor behaviors, and legal escalation processes\r\nCommunication Excellence – Clear, confident, and professional verbal and written communication\r\nInfluence & Persuasion – Ability to guide clients toward beneficial decisions with integrity and confidence\r\nClient-Centric Mindset – Balances company goals with genuine care for client outcomes\r\nProblem Solving – Quickly assesses situations and identifies optimal paths forward\r\nAccountability & Results Orientation – Driven by performance metrics and outcomes\r\nKey Behaviors Speaks with confidence, clarity, and authority as a trusted advisor\r\nTakes ownership of client outcomes and revenue opportunities\r\nDemonstrates persistence in overcoming objections while maintaining professionalism\r\nEducates clients rather than \"pushes\" products, building long-term trust\r\nMaintains composure and effectiveness in high-pressure or sensitive situations\r\nActively seeks opportunities to improve personal performance and product knowledge\r\nOperates with integrity, ensuring all recommendations align with client best interest and compliance standards\r\nKey Performance Metrics (KPIs) Revenue Generation: Legal plan conversions, debt enrollment, Boost Card adoption, SkyBridge loans, and revenue recovery\r\nClient Impact: Retention rate and client action/engagement\r\nSales Effectiveness: Ability to convert conversations into multi-product solutions\r\nExecution & Quality: CRM accuracy, compliance adherence, and activity levels\r\nPerformance & Incentives Compensation includes a base rate plus performance-based incentives\r\nBonus structure tied to\r\nLegal plan sales\r\nEnrollment of additional debts\r\nBoost Card conversions\r\nWe, at DebtBlue.LLC, are an Equal Opportunity Employer and are committed to creating an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected under applicable federal, state, or local laws. We encourage individuals from all backgrounds to apply.\r\nJ-18808-Ljbffr","datePosted":"2026-08-08T01:22:31.827Z","dateModified":"2026-08-08T01:22:31.827Z","hiringOrganization":{"@type":"Organization","name":"Socket","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Richardson","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"6b499f2e28529ba2f8206301"},"url":"https://jobsearcher.com/jobs/6b499f2e28529ba2f8206301"}}