Student Accounts Representative

Company Description Founded in 1883, the University of Jamestown is a private, liberal arts institution committed to offering a student-centered educational experience. The university provides over 40 areas of study, including bachelor's degrees in arts, science, and nursing, as well as advanced degrees in education and physical therapy. Located in Jamestown, North Dakota, the University emphasizes academic excellence combined with personal and professional development through its Jamestown Journey to Success program. It integrates liberal arts values with career-focused programs to prepare students for future success. Role Description The University of Jamestown is seeking a dedicated Student Accounts Representative for an on-site, full-time role in Jamestown, ND. This role involves managing student account transactions, answering inquiries related to billing and payments, implementing payment plans, and assisting students and families with financial processes. The representative will provide exceptional customer service, maintain accurate account records, and collaborate with other university departments to support student success. Additional responsibilities may include facilitating training sessions for students regarding account management and policies. Qualifications Skills in Account Management, including managing financial transactions and maintaining accurate records.Excellent Customer Service and Communication skills to address student inquiries and provide clear, professional assistance.Experience in Sales and Training, with the ability to guide and educate students and families effectively.Strong problem-solving and organizational skills with attention to detail.Proficiency in office software and systems used for account management.Associate’s or bachelor’s degree in business, finance, or a related field (or equivalent experience) is preferred.Experience in a higher education or customer-facing role is a plus.