{"schemaVersion":"jobsearcher.job.v1","id":"6b3afb9910936ee57a2eafa2","url":"https://jobsearcher.com/jobs/6b3afb9910936ee57a2eafa2","canonicalUrl":"https://jobsearcher.com/jobs/6b3afb9910936ee57a2eafa2","title":"Level 3 Technical Support","description":"About Us:\nAt Next Level Technologies, we are committed to revolutionizing the IT landscape through innovation, excellence, and unwavering integrity. Our team thrives on passion, honesty, and a relentless drive to stay ahead in the tech industry. We believe in nurturing talent and fostering an environment where continuous learning and growth are paramount.\nPosition Overview:\nWe are seeking a dynamic and dedicated Level 3 Helpdesk Technician to join our team. The ideal candidate will bring a combination of prior experience in managed services (MSP), cybersecurity, and Microsoft Azure. This role requires a genuine passion for technology, a commitment to integrity and honesty, and an eagerness to continually learn and adapt in a fast-paced environment.\nKey Responsibilities:\nManaged Services Management: Oversee and maintain client IT environments, ensuring optimal performance and reliability of systems and services.\nCybersecurity: Implement and manage security measures to safeguard client data and systems. Regularly assess and address vulnerabilities and security threats.\nMicrosoft Azure: Administer and support Azure cloud environments, including deployment, management, and troubleshooting of Azure resources.\nClient Interaction: Communicate effectively with clients to understand their needs, provide timely updates, and resolve issues with professionalism and clarity.\nContinuous Improvement: Stay updated with industry trends and emerging technologies. Proactively recommend and implement enhancements to improve service delivery and client satisfaction.\nTeam Collaboration: Work closely with other team members to share knowledge, solve complex problems, and achieve collective goals.\nQualifications:\nExperience: Proven experience in a managed services environment, with a strong background in cybersecurity and hands-on experience with Microsoft Azure.\nPassion: A genuine enthusiasm for technology and a drive to stay current with industry advancements.\nIntegrity and Honesty: Demonstrated commitment to ethical practices and transparency in all professional interactions.\nWillingness to Learn: An eagerness to embrace new challenges and continuously expand your skill set.\nTechnical Skills: Proficiency in cybersecurity principles and best practices, as well as extensive experience with Microsoft Azure, including services like virtual machines, networking, and storage solutions.\nCommunication: Excellent verbal and written communication skills, with the ability to convey complex technical information in an accessible manner.\nProblem-Solving: Strong analytical and troubleshooting skills, with a proactive approach to resolving issues and improving processes.\nPreferred Qualifications:\nRelevant certifications (e.g., CompTIA Security+, ISC2, Microsoft Certified: Azure).\nExperience with other cloud platforms and technologies.\nKnowledge of scripting or automation tools.\nIf you are passionate about technology, have a solid background in managed services, cybersecurity, and Microsoft Azure, and are committed to integrity and continuous learning, we would love to hear from you!\nJob Type: Full-time\nPay: Up to $85,000.00 per year\nBenefits:\n401(k)\n401(k) matching\nDental insurance\nFlexible schedule\nHealth insurance\nHealth savings account\nPaid time off\nRetirement plan\nVision insurance\nSchedule:\nMonday to Friday\nApplication Question(s):\nAre you able to lift at least 50lbs?\nLicense/Certification:\nDriver's License (Required)\nAbility to Commute:\nWorthington, OH 43085 (Required)\nWork Location: In person","company":"Next Level Technologies","rawCompany":"next level technologies","city":"Columbus","state":"OH","isRemote":false,"isActive":false,"createdAt":"2026-04-12T20:47:24.457Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Level 3 Technical Support","description":"About Us:\nAt Next Level Technologies, we are committed to revolutionizing the IT landscape through innovation, excellence, and unwavering integrity. Our team thrives on passion, honesty, and a relentless drive to stay ahead in the tech industry. We believe in nurturing talent and fostering an environment where continuous learning and growth are paramount.\nPosition Overview:\nWe are seeking a dynamic and dedicated Level 3 Helpdesk Technician to join our team. The ideal candidate will bring a combination of prior experience in managed services (MSP), cybersecurity, and Microsoft Azure. This role requires a genuine passion for technology, a commitment to integrity and honesty, and an eagerness to continually learn and adapt in a fast-paced environment.\nKey Responsibilities:\nManaged Services Management: Oversee and maintain client IT environments, ensuring optimal performance and reliability of systems and services.\nCybersecurity: Implement and manage security measures to safeguard client data and systems. Regularly assess and address vulnerabilities and security threats.\nMicrosoft Azure: Administer and support Azure cloud environments, including deployment, management, and troubleshooting of Azure resources.\nClient Interaction: Communicate effectively with clients to understand their needs, provide timely updates, and resolve issues with professionalism and clarity.\nContinuous Improvement: Stay updated with industry trends and emerging technologies. Proactively recommend and implement enhancements to improve service delivery and client satisfaction.\nTeam Collaboration: Work closely with other team members to share knowledge, solve complex problems, and achieve collective goals.\nQualifications:\nExperience: Proven experience in a managed services environment, with a strong background in cybersecurity and hands-on experience with Microsoft Azure.\nPassion: A genuine enthusiasm for technology and a drive to stay current with industry advancements.\nIntegrity and Honesty: Demonstrated commitment to ethical practices and transparency in all professional interactions.\nWillingness to Learn: An eagerness to embrace new challenges and continuously expand your skill set.\nTechnical Skills: Proficiency in cybersecurity principles and best practices, as well as extensive experience with Microsoft Azure, including services like virtual machines, networking, and storage solutions.\nCommunication: Excellent verbal and written communication skills, with the ability to convey complex technical information in an accessible manner.\nProblem-Solving: Strong analytical and troubleshooting skills, with a proactive approach to resolving issues and improving processes.\nPreferred Qualifications:\nRelevant certifications (e.g., CompTIA Security+, ISC2, Microsoft Certified: Azure).\nExperience with other cloud platforms and technologies.\nKnowledge of scripting or automation tools.\nIf you are passionate about technology, have a solid background in managed services, cybersecurity, and Microsoft Azure, and are committed to integrity and continuous learning, we would love to hear from you!\nJob Type: Full-time\nPay: Up to $85,000.00 per year\nBenefits:\n401(k)\n401(k) matching\nDental insurance\nFlexible schedule\nHealth insurance\nHealth savings account\nPaid time off\nRetirement plan\nVision insurance\nSchedule:\nMonday to Friday\nApplication Question(s):\nAre you able to lift at least 50lbs?\nLicense/Certification:\nDriver's License (Required)\nAbility to Commute:\nWorthington, OH 43085 (Required)\nWork Location: In person","datePosted":"2026-04-12T20:47:24.457Z","dateModified":"2026-04-12T20:47:24.457Z","hiringOrganization":{"@type":"Organization","name":"Next Level Technologies","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Columbus","addressRegion":"OH","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"6b3afb9910936ee57a2eafa2"},"url":"https://jobsearcher.com/jobs/6b3afb9910936ee57a2eafa2"}}