{"schemaVersion":"jobsearcher.job.v1","id":"6af18b2431d82e8b1168375f","url":"https://jobsearcher.com/jobs/6af18b2431d82e8b1168375f","canonicalUrl":"https://jobsearcher.com/jobs/6af18b2431d82e8b1168375f","title":"Program/ Project Manager","description":"We are seeking a highly organized and execution-focused AEO Program/Project Manager to own the operating rhythm, coordination infrastructure, and project status communications for a fast-moving Answer Engine Optimization (AEO) program. This is not a strategy role; it is the backbone of how AEO work gets planned, tracked, and delivered.\r\nIn this role, you will design and maintain the systems, cadences, and governance structures that keep cross-functional workstreams aligned and moving. You will be the single source of truth for program and project status, the connective tissue across teams and agency partners, and the person who ensures leadership always has clear visibility into progress against project goals. If you thrive on bringing order to complexity, running tight execution systems, and keeping multiple workstreams on track simultaneously, this role is built for you.\r\nResponsibilities\r\nProgram Orchestration & Operating Model\r\nDesign, manage, and continuously improve the Agile/Scrum operating model for the AEO program, including 2-week sprint cadences, sprint planning, and burndown tracking.\r\nDefine sprint outputs and expectations, and hold workstream owners accountable to delivery commitments.\r\nBuild and maintain the program charter, roadmap, and sprint plans; adapt as priorities evolve.\r\nManage and expand the central workstream structure across all AEO pillars, ensuring coverage, clarity, and ownership at every level.\r\nCentralized Work Tracking & Tooling\r\nOwn and maintain the Monday.com workspace, including sprint tracking boards, cross-workstream dashboards, and institution-level views.\r\nServe as the system administrator for all AEO project tooling—ensuring boards are current, accurate, and useful to all contributors.\r\nDrive adoption of centralized execution systems across the team; migrate work away from ad-hoc tracking into a single source of truth.\r\nMaintain status dashboards for both core team and executive (SteerCo) audiences.\r\nMeeting Cadence & Governance\r\nSchedule and facilitate the full operating rhythm: daily standups, weekly core working sessions, and biweekly SteerCo meetings.\r\nCreate and distribute agendas, pre-reads, and rolling meeting notes for all recurring sessions.\r\nDrive follow-up and accountability after every meeting—tracking open actions to closure.\r\nIdentify and elevate blockers, risks, and dependencies before they become problems.\r\nExecutive Reporting & SteerCo Communications\r\nProduce sprint reports including status summaries, burndown data, and workstream outputs.\r\nBuild and distribute SteerCo updates and email communications on a biweekly cadence.\r\nMaintain institution-level status trackers and consolidate completed, in-progress, and at-risk work into clear reporting.\r\nTranslate day-to-day execution activity into leadership-ready visibility—ensuring executives always have an accurate picture of program health.\r\nCross-Workstream Coordination\r\nAct as connective tissue across all AEO workstreams—aligning workstream owners, tracking dependencies, and ensuring outputs are delivered on schedule.\r\nCoordinate across digital presence pillars (e.g., review platforms, social/community channels, content, and site) to keep work integrated and on track.\r\nFacilitate alignment on shared priorities such as topic strategies, review campaigns, and faculty/ambassador activation programs.\r\nManage agency and vendor coordination: scheduling kickoffs, aligning timelines and attendees, and tracking execution readiness.\r\nDocumentation & Knowledge Management\r\nBuild and maintain centralized documentation repositories organized by workstream, ensuring materials are current, accessible, and version-controlled.\r\nOwn the AEO SharePoint environment as the program's central knowledge hub.\r\nEnforce documentation standards across the team: upload compliance, naming conventions, and visibility across functions.\r\nIntake & Backlog Management\r\nConsolidate incoming ideas, requests, and priorities from stakeholders into a structured backlog.\r\nTranslate intake into actionable Monday.com tasks and sprint backlog items; ensure nothing gets lost or deprioritized without visibility.\r\nPartner with leadership to support prioritization decisions based on program goals and capacity.\r\nWorkstream Execution Support\r\nProvide hands-on project management support for individual workstreams as needed, including reviews and reputation operations, agency onboarding and coordination, social ambassador and faculty programs, and platform operations (e.g., profile claiming, ticket submission, IT coordination).\r\nSubmit and track operational tickets (e.g., ServiceNow) and drive cross-functional resolution of blockers.\r\nQualifications\r\nEducation & Experience\r\nBachelor's degree in Business, Marketing, Communications, or related field preferred.\r\n3–5 years of experience in program or project management, preferably in a digital marketing, agency, or cross-functional enterprise environment.\r\nHands-on experience with Agile/Scrum methodologies, including sprint planning, backlog management, and burndown reporting.\r\nDemonstrated experience with Monday.com or a comparable project management platform (Asana, Jira, Azure DevOps, Workfront, etc.).\r\nExperience managing executive-level reporting and preparing stakeholder communications or status updates.\r\nTechnical Skills\r\nProficiency in Microsoft 365 tools: Teams, SharePoint, Outlook, and PowerPoint.\r\nAbility to build and maintain project dashboards, trackers, and status reports.\r\nComfort with ticketing and operational systems (e.g., ServiceNow or similar).\r\nFamiliarity with digital marketing concepts—particularly SEO, AEO, or content operations—is a plus, but not required.\r\nAbility to quickly learn and become the administrator of new tools and platforms.\r\nSoft Skills & Cultural Fit\r\nExceptionally organized with a strong bias toward systems, structure, and documentation—you create order in complex environments.\r\nStrong project manager: you own timelines, track every open action, and close the loop without being asked.\r\nProactive communicator who keeps stakeholders informed, surfaces issues early, and drives accountability without being heavy-handed.\r\nHighly collaborative with a team-first mindset—comfortable working across functions and seniority levels.\r\nStrong sense of urgency and ownership; you treat the program's success as your own responsibility.\r\nDetail-oriented and reliable—teams and leaders trust that what you produce is accurate and complete.\r\nComfortable operating in a fast-moving, ambiguous environment where priorities shift and speed matters.\r\nWilling to go above and beyond, and to roll up your sleeves for hands-on execution when the work calls for it.\r\nWhat Success Looks Like\r\nFirst 30-60 Days\r\nTake full ownership of the existing program infrastructure: sprint cadence, Monday.com boards, meeting rhythm, and project status cadence. Build trust with workstream owners and leadership by delivering accurate, on-time reporting and maintaining a clear, up-to-date picture of program health. Begin identifying gaps and proposing improvements to the operating model.\r\nOngoing KPIs\r\nSprint delivery rate: percentage of committed sprint items completed on time.\r\nReporting timeliness: SteerCo updates and sprint summaries delivered on schedule.\r\nBacklog health: intake items triaged and on the board within agreed SLA.\r\nCross-workstream alignment: dependencies tracked and risks escalated before they impact delivery.\r\nDashboard accuracy: Monday.com boards and status trackers reflect real-time program state.\r\nJ-18808-Ljbffr","company":"Skill","rawCompany":"skill","city":"Chicago","state":"IL","isRemote":false,"isActive":false,"createdAt":"2026-08-02T01:35:30.068Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"611710","title":"Educational Support Services","slug":"educational-support-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program/ Project Manager","description":"We are seeking a highly organized and execution-focused AEO Program/Project Manager to own the operating rhythm, coordination infrastructure, and project status communications for a fast-moving Answer Engine Optimization (AEO) program. This is not a strategy role; it is the backbone of how AEO work gets planned, tracked, and delivered.\r\nIn this role, you will design and maintain the systems, cadences, and governance structures that keep cross-functional workstreams aligned and moving. You will be the single source of truth for program and project status, the connective tissue across teams and agency partners, and the person who ensures leadership always has clear visibility into progress against project goals. If you thrive on bringing order to complexity, running tight execution systems, and keeping multiple workstreams on track simultaneously, this role is built for you.\r\nResponsibilities\r\nProgram Orchestration & Operating Model\r\nDesign, manage, and continuously improve the Agile/Scrum operating model for the AEO program, including 2-week sprint cadences, sprint planning, and burndown tracking.\r\nDefine sprint outputs and expectations, and hold workstream owners accountable to delivery commitments.\r\nBuild and maintain the program charter, roadmap, and sprint plans; adapt as priorities evolve.\r\nManage and expand the central workstream structure across all AEO pillars, ensuring coverage, clarity, and ownership at every level.\r\nCentralized Work Tracking & Tooling\r\nOwn and maintain the Monday.com workspace, including sprint tracking boards, cross-workstream dashboards, and institution-level views.\r\nServe as the system administrator for all AEO project tooling—ensuring boards are current, accurate, and useful to all contributors.\r\nDrive adoption of centralized execution systems across the team; migrate work away from ad-hoc tracking into a single source of truth.\r\nMaintain status dashboards for both core team and executive (SteerCo) audiences.\r\nMeeting Cadence & Governance\r\nSchedule and facilitate the full operating rhythm: daily standups, weekly core working sessions, and biweekly SteerCo meetings.\r\nCreate and distribute agendas, pre-reads, and rolling meeting notes for all recurring sessions.\r\nDrive follow-up and accountability after every meeting—tracking open actions to closure.\r\nIdentify and elevate blockers, risks, and dependencies before they become problems.\r\nExecutive Reporting & SteerCo Communications\r\nProduce sprint reports including status summaries, burndown data, and workstream outputs.\r\nBuild and distribute SteerCo updates and email communications on a biweekly cadence.\r\nMaintain institution-level status trackers and consolidate completed, in-progress, and at-risk work into clear reporting.\r\nTranslate day-to-day execution activity into leadership-ready visibility—ensuring executives always have an accurate picture of program health.\r\nCross-Workstream Coordination\r\nAct as connective tissue across all AEO workstreams—aligning workstream owners, tracking dependencies, and ensuring outputs are delivered on schedule.\r\nCoordinate across digital presence pillars (e.g., review platforms, social/community channels, content, and site) to keep work integrated and on track.\r\nFacilitate alignment on shared priorities such as topic strategies, review campaigns, and faculty/ambassador activation programs.\r\nManage agency and vendor coordination: scheduling kickoffs, aligning timelines and attendees, and tracking execution readiness.\r\nDocumentation & Knowledge Management\r\nBuild and maintain centralized documentation repositories organized by workstream, ensuring materials are current, accessible, and version-controlled.\r\nOwn the AEO SharePoint environment as the program's central knowledge hub.\r\nEnforce documentation standards across the team: upload compliance, naming conventions, and visibility across functions.\r\nIntake & Backlog Management\r\nConsolidate incoming ideas, requests, and priorities from stakeholders into a structured backlog.\r\nTranslate intake into actionable Monday.com tasks and sprint backlog items; ensure nothing gets lost or deprioritized without visibility.\r\nPartner with leadership to support prioritization decisions based on program goals and capacity.\r\nWorkstream Execution Support\r\nProvide hands-on project management support for individual workstreams as needed, including reviews and reputation operations, agency onboarding and coordination, social ambassador and faculty programs, and platform operations (e.g., profile claiming, ticket submission, IT coordination).\r\nSubmit and track operational tickets (e.g., ServiceNow) and drive cross-functional resolution of blockers.\r\nQualifications\r\nEducation & Experience\r\nBachelor's degree in Business, Marketing, Communications, or related field preferred.\r\n3–5 years of experience in program or project management, preferably in a digital marketing, agency, or cross-functional enterprise environment.\r\nHands-on experience with Agile/Scrum methodologies, including sprint planning, backlog management, and burndown reporting.\r\nDemonstrated experience with Monday.com or a comparable project management platform (Asana, Jira, Azure DevOps, Workfront, etc.).\r\nExperience managing executive-level reporting and preparing stakeholder communications or status updates.\r\nTechnical Skills\r\nProficiency in Microsoft 365 tools: Teams, SharePoint, Outlook, and PowerPoint.\r\nAbility to build and maintain project dashboards, trackers, and status reports.\r\nComfort with ticketing and operational systems (e.g., ServiceNow or similar).\r\nFamiliarity with digital marketing concepts—particularly SEO, AEO, or content operations—is a plus, but not required.\r\nAbility to quickly learn and become the administrator of new tools and platforms.\r\nSoft Skills & Cultural Fit\r\nExceptionally organized with a strong bias toward systems, structure, and documentation—you create order in complex environments.\r\nStrong project manager: you own timelines, track every open action, and close the loop without being asked.\r\nProactive communicator who keeps stakeholders informed, surfaces issues early, and drives accountability without being heavy-handed.\r\nHighly collaborative with a team-first mindset—comfortable working across functions and seniority levels.\r\nStrong sense of urgency and ownership; you treat the program's success as your own responsibility.\r\nDetail-oriented and reliable—teams and leaders trust that what you produce is accurate and complete.\r\nComfortable operating in a fast-moving, ambiguous environment where priorities shift and speed matters.\r\nWilling to go above and beyond, and to roll up your sleeves for hands-on execution when the work calls for it.\r\nWhat Success Looks Like\r\nFirst 30-60 Days\r\nTake full ownership of the existing program infrastructure: sprint cadence, Monday.com boards, meeting rhythm, and project status cadence. Build trust with workstream owners and leadership by delivering accurate, on-time reporting and maintaining a clear, up-to-date picture of program health. Begin identifying gaps and proposing improvements to the operating model.\r\nOngoing KPIs\r\nSprint delivery rate: percentage of committed sprint items completed on time.\r\nReporting timeliness: SteerCo updates and sprint summaries delivered on schedule.\r\nBacklog health: intake items triaged and on the board within agreed SLA.\r\nCross-workstream alignment: dependencies tracked and risks escalated before they impact delivery.\r\nDashboard accuracy: Monday.com boards and status trackers reflect real-time program state.\r\nJ-18808-Ljbffr","datePosted":"2026-08-02T01:35:30.068Z","dateModified":"2026-08-02T01:35:30.068Z","hiringOrganization":{"@type":"Organization","name":"Skill","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Chicago","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"6af18b2431d82e8b1168375f"},"url":"https://jobsearcher.com/jobs/6af18b2431d82e8b1168375f"}}