Retail Assistant Manager

Muir Woods Trading Company is seeking a Retail Assistant Manager to join our team in Mill Valley, CA. You will work closely with the General Manager to ensure that the retail business operates efficiently and seamlessly while following all company policies and procedures to provide an extraordinary experience for all park visitors.Responsibilities:Assist with training of retail staff and backup Retail Manager on days offDemonstrate knowledge of merchandise, styling and pricing according to the company’s policies and proceduresPartner with Warehouse team to ensure proper transfers and merchandise levels at the storeUnderstand the process, and assist the Retail Manager, with correct NPS markups on all products at alltimes including deliMaintain knowledge of product lines with an emphasis on local and regional facts to assist other staff andcustomersAssist with store set up: display and merchandising, inventory levelsRespond to guest inquiries and requests in a timely, friendly and efficient mannerAccurately total, process and collect payments from guests to include, but not limited to, using the point ofsale system, handling money, processing credit and debit cards and making changeConduct inventory, restock merchandise and ensure adequate merchandise supply levels working inconjunction with the General ManagerAssist with managing all inventory to keep all items in stock during business hoursKeep retail spaces organized and cleanPrepare end of shift report, deposit receipts and cash and advise Retail Manager accordinglyEnsure compliance with operational standards, company policies, federal/state/local laws, and ordinancesEnsure safety compliance by checking store, warehouse and reporting and correcting issues (as needed.)Ensure staff are following HR compliance policies and procedures including rest periods, breaks andmanaging overtimeCoach, develop and mentor staff including leading team meetings on a daily basisUnderstand company’s ISO (Quality and Environmental) management systems, policies, goals, andinitiatives and meet the specific responsibilities within these areas, with a focus on upholding the highestlevel of qualityMaintain job related confidentialityActively foster a positive work environment with a focus on teamworkOther duties per the Duties checklists and as assignedRequirements:Must be able to work independently with little or no supervisionProficiency in Microsoft Office Suite (Word, Excel, and PowerPoint) is required to analyze sales data andcommunicate insights effectively.Ability to read, follow and report budgetary issues in partnership with store managerProven leader capable of motivating staffUnder advisement of the store manager, will be responsible for a sales department and will track andimprove merchandising, stock levels and the assortment of goodsValid Driver's License = Must be able to drive staff between Warehouse and Store site (as needed)Excellent customer service and people skillsMust be able to work a variety of day, night, weekend and holiday shiftsGain efficiency with Retail Pro system or comparable POS system (POS and reporting)Ability to lift 25 lbs. frequently, and up to 50 lbs. occasionally and handle physical exertion involvingbending, twisting, and squatting.High School Diploma or equivalent; College Diploma or equivalent experienceTwo Years Retail Experience PreferredTwo years leadership or supervisory experiencePerks:Immerse yourself in the beauty of Muir Woods National MonumentBe part of a dynamic team that values your passion for hospitalityOpportunities for growth and development in a unique settingEmployee discount on merchandiseEnjoy a free meal during your shiftPaid transit from Mill Valley to Job SiteInitial clothing allowanceQualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.