{"schemaVersion":"jobsearcher.job.v1","id":"6ac7b89db1697e6ff81fec83","url":"https://jobsearcher.com/jobs/6ac7b89db1697e6ff81fec83","canonicalUrl":"https://jobsearcher.com/jobs/6ac7b89db1697e6ff81fec83","title":"Application Engineer","description":"Hamsa is building the operating system for global finance. Through our AI-enabled Unified Ledger, we connect the world's largest financial institutions while solving critical challenges in interoperability, privacy, and speed. With $400B on platform in 2025 and $1T projected for 2026, we're scaling rapidly and reshaping how the world's financial system operates. Backed by top-tier investors, our global team operates across the US, APAC, EU, and LATAM.\n\nWe are seeking a hands-on, highly proactive Application Engineer (internally called IT Operations Engineer) to build and own the foundation of our internal technology operations. In this role you will be responsible for setting up monitoring practices, supporting application users, and establishing repeatable, scalable workflows that ensure uptime, access, and responsiveness.\n\nThis is a high-impact, roll-up-your-sleeves role that requires working knowledge of AWS operations, alongside a strong ability to work independently and bring structure to fast-moving environments.\n\nResponsibilities\n\nConfigure and operate AWS-based monitoring and logging tools (e.g. CloudWatch, CloudTrail, AWS Config), and integrate with third-party tools such as Datadog, Prometheus, New Relic and Grafana.\n\nSet up alerts, dashboards, and escalation workflows in AWS and hybrid environments.\n\nAssist with AWS IAM administration, cost monitoring, and basic security configuration under the direction of Engineering/DevOps.\n\nPerform active monitoring and alert triage until the function is staffed further; create run books and SOPs for incident management.\n\nCollaborate with Engineering and DevOps teams to ensure monitoring hooks are included in service launches and infrastructure updates.\n\nPartner with CISO and CCO to ensure monitoring practices and access controls align with security and compliance requirements.\n\nQualifications\n\n3–5 years of experience in Application Support or Systems Support roles, preferably in early-stage or high-growth environments.\n\nHands-on experience with AWS monitoring, logging, and IAM administration.\n\nFamiliarity with system monitoring tools and workflows; experience standing up and maintaining alerting systems.\n\nSolid understanding of incident management and user access provisioning.\n\nStrong customer service mindset with excellent written and verbal communication skills.\n\nExperience providing Level 2 support directly to SaaS clients.\n\nDemonstrated ability to work independently, make decisions, and build repeatable processes with little direction.\n\nExperience working under compliance frameworks (SOC 2, ISO 27001) in cloud environments.\n\nFamiliarity with compliance-friendly IT practices, endpoint management, and incident/change management tools (e.g., ServiceNow) a plus.\n\nAbility to work according to West Coast working hours is a plus.\n\nAWS Certified Cloud Practitioner (Foundation) is a plus.\n\nHamsa is an equal opportunity employer committed to building a fair, inclusive workplace where diverse perspectives strengthen our mission. Hamsa welcomes applications from all qualified candidates and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic.","company":"Hamsa","rawCompany":"hamsa","city":"Denver","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-09-01T10:45:10.823Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Application Engineer","description":"Hamsa is building the operating system for global finance. Through our AI-enabled Unified Ledger, we connect the world's largest financial institutions while solving critical challenges in interoperability, privacy, and speed. With $400B on platform in 2025 and $1T projected for 2026, we're scaling rapidly and reshaping how the world's financial system operates. Backed by top-tier investors, our global team operates across the US, APAC, EU, and LATAM.\n\nWe are seeking a hands-on, highly proactive Application Engineer (internally called IT Operations Engineer) to build and own the foundation of our internal technology operations. In this role you will be responsible for setting up monitoring practices, supporting application users, and establishing repeatable, scalable workflows that ensure uptime, access, and responsiveness.\n\nThis is a high-impact, roll-up-your-sleeves role that requires working knowledge of AWS operations, alongside a strong ability to work independently and bring structure to fast-moving environments.\n\nResponsibilities\n\nConfigure and operate AWS-based monitoring and logging tools (e.g. CloudWatch, CloudTrail, AWS Config), and integrate with third-party tools such as Datadog, Prometheus, New Relic and Grafana.\n\nSet up alerts, dashboards, and escalation workflows in AWS and hybrid environments.\n\nAssist with AWS IAM administration, cost monitoring, and basic security configuration under the direction of Engineering/DevOps.\n\nPerform active monitoring and alert triage until the function is staffed further; create run books and SOPs for incident management.\n\nCollaborate with Engineering and DevOps teams to ensure monitoring hooks are included in service launches and infrastructure updates.\n\nPartner with CISO and CCO to ensure monitoring practices and access controls align with security and compliance requirements.\n\nQualifications\n\n3–5 years of experience in Application Support or Systems Support roles, preferably in early-stage or high-growth environments.\n\nHands-on experience with AWS monitoring, logging, and IAM administration.\n\nFamiliarity with system monitoring tools and workflows; experience standing up and maintaining alerting systems.\n\nSolid understanding of incident management and user access provisioning.\n\nStrong customer service mindset with excellent written and verbal communication skills.\n\nExperience providing Level 2 support directly to SaaS clients.\n\nDemonstrated ability to work independently, make decisions, and build repeatable processes with little direction.\n\nExperience working under compliance frameworks (SOC 2, ISO 27001) in cloud environments.\n\nFamiliarity with compliance-friendly IT practices, endpoint management, and incident/change management tools (e.g., ServiceNow) a plus.\n\nAbility to work according to West Coast working hours is a plus.\n\nAWS Certified Cloud Practitioner (Foundation) is a plus.\n\nHamsa is an equal opportunity employer committed to building a fair, inclusive workplace where diverse perspectives strengthen our mission. Hamsa welcomes applications from all qualified candidates and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic.","datePosted":"2026-09-01T10:45:10.823Z","dateModified":"2026-09-01T10:45:10.823Z","hiringOrganization":{"@type":"Organization","name":"Hamsa","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"6ac7b89db1697e6ff81fec83"},"url":"https://jobsearcher.com/jobs/6ac7b89db1697e6ff81fec83"}}