Vice President of Customer Insights

A company is looking for a Vice President of Customer Insights. Key Responsibilities Build and scale product operations frameworks to streamline workflows and improve team efficiency Lead customer research programs to identify pain points and validate new product opportunities Ensure customer insights influence product strategy and collaborate cross-functionally to align goals Required Qualifications 10+ years of experience in product management or related fields, with at least 5 years in a leadership role Deep understanding of product development practices and customer discovery methodologies Analytical and data-driven, with experience in building KPI frameworks Proven track record in aligning teams across various functions to execute cohesive strategies Passion for organizational design and business process management