{"schemaVersion":"jobsearcher.job.v1","id":"6a5fd50035ebb19cdd5c6f3d","url":"https://jobsearcher.com/jobs/6a5fd50035ebb19cdd5c6f3d","canonicalUrl":"https://jobsearcher.com/jobs/6a5fd50035ebb19cdd5c6f3d","title":"Associate Manager, Artist Relations","description":"Associate Manager, Artist Relations\nMinted is seeking an empathetic, highly organized people and operations manager for our Associate Manager, Artist Relations role on the Artist Relations team. This role will lead our Community Support team and manage our Artist Challenge program. The Artist Relations team supports, engages, develops, and retains Minted’s talented community of artists, which is the soul of the company and core to our mission.\n\nYou Will\n\nLead, develop, and motivate a small but high‑performing Community Support team that is on the front line of supporting our artists.\n\nProject manage our detailed Artist Challenge calendar between cross‑functional teams. Maintain project plans, using tools to automatically keep all teams informed of status, action items, blockers, dependencies, and deadlines.\n\nManage escalated, sensitive cases that require special care and consideration.\n\nEnsure that our Support team meets very high standards for responsiveness to artists and quality of support. Analyze artist data, conduct detailed root‑cause analysis, and communicate artist feedback cross‑functionally. Develop solutions and determine the right channels to address artist feedback.\n\nDevelop strategies and tools that help us scale to provide outstanding support to a growing community of artists.\n\nMonitor and manage Support team metrics and artist feedback. Be an internal advocate for artist needs and product requests across merchandising, brand, marketing, product management, and engineering teams.\n\nDevelop programs that increase artists’ engagement with Minted and each other in our online community.\n\nDesign onboarding content and automated communications that encourage new artists to try out the Minted community and participate in their first few design or art competitions.\n\nManage all recurring artist communications, such as Design Challenge emails, announcements, individual updates about artists’ work, and act as the conduit between Minted and our artists for business updates.\n\nYou Are\n\nPassionate about design, art, or other creative fields, and are excited about Minted’s mission of supporting independent artists.\n\nResilient, positive, and solution‑oriented, even when faced with challenges.\n\nExtremely detail‑oriented, with impeccable follow‑through.\n\nA fan of process design and using data and community feedback to continuously improve processes.\n\nA critical thinker and creative problem‑solver.\n\nNot afraid to roll up your sleeves and work on tactical details, in addition to big‑picture thinking.\n\nA proven people manager who takes great pride in developing and coaching their team.\n\nYou Have\n\nA Bachelor’s degree or equivalent work experience.\n\n3-5 years of business experience, preferably in an external‑facing customer service, community management, or client service role.\n\nExceptional written and verbal communication skills.\n\nExperience with Excel or Google Sheets is required.\n\nExperience with HTML and CRM tools (Salesforce, Zendesk, etc.) is strongly preferred.\n\nExperience with project management tools (Asana, Wrike, Monday, etc.) strongly preferred.\n\nExperience with design software (e.g., Adobe Photoshop and Illustrator) is a plus.\n\nCompensation\nThe compensation range for the role applies to employment offers from Minted. Our employment offers fall between the minimum and midpoint of the range to allow for continued salary growth during your employment at Minted. The upper half of the range accommodates this growth and supports our intention to create an environment that encourages lasting relationships between Minted and our employees.\n\nMinted utilizes a market‑based compensation model with four geographic tiers. Final compensation is determined based on the candidate’s primary work location, defined as their residence within 60 miles of a metropolitan area:\n\nSan Francisco, CA In‑Office – $92,394 – $121,267\n\nSalaries will vary based on various factors, including but not limited to professional and academic experience, associated job responsibilities, and/or other business or organizational needs.\n\nThis role is eligible for stock options.\n\nBenefits\nBenefits will be effective on the first of each month following your initial hire date.\n\nMedical, Dental, and Vision Benefits\n\nEmployer Funded Health Savings Account\n\n10 Paid Holidays\n\nPaid Time Off and Sick Leave\n\nPaid Parental Leave\n\nMonthly Gym/Wellness Reimbursement\n\n401(k) retirement savings plan\n\nEmployer Funded Commuter Benefits\n\nEmployee Discount\n\nFriends and Family Discount\n\nEqual Employment Opportunity\nMinted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E‑verify program.\n\n#J-18808-Ljbffr","company":"SupportFinity","rawCompany":"supportfinity","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-07-11T03:32:41.205Z","occupations":[{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"},{"code":"11-2021.00","title":"Marketing Managers","slug":"marketing-managers"},{"code":"11-2032.00","title":"Public Relations Managers","slug":"public-relations-managers"}],"industries":[{"code":"711510","title":"Independent Artists, Writers, and Performers","slug":"independent-artists-writers-and-performers"},{"code":"711410","title":"Agents and Managers for Artists, Athletes, Entertainers, and Other Public Figures","slug":"agents-and-managers-for-artists-athletes-entertainers-and-other-public-figures"},{"code":"459920","title":"Art Dealers","slug":"art-dealers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Associate Manager, Artist Relations","description":"Associate Manager, Artist Relations\nMinted is seeking an empathetic, highly organized people and operations manager for our Associate Manager, Artist Relations role on the Artist Relations team. This role will lead our Community Support team and manage our Artist Challenge program. The Artist Relations team supports, engages, develops, and retains Minted’s talented community of artists, which is the soul of the company and core to our mission.\n\nYou Will\n\nLead, develop, and motivate a small but high‑performing Community Support team that is on the front line of supporting our artists.\n\nProject manage our detailed Artist Challenge calendar between cross‑functional teams. Maintain project plans, using tools to automatically keep all teams informed of status, action items, blockers, dependencies, and deadlines.\n\nManage escalated, sensitive cases that require special care and consideration.\n\nEnsure that our Support team meets very high standards for responsiveness to artists and quality of support. Analyze artist data, conduct detailed root‑cause analysis, and communicate artist feedback cross‑functionally. Develop solutions and determine the right channels to address artist feedback.\n\nDevelop strategies and tools that help us scale to provide outstanding support to a growing community of artists.\n\nMonitor and manage Support team metrics and artist feedback. Be an internal advocate for artist needs and product requests across merchandising, brand, marketing, product management, and engineering teams.\n\nDevelop programs that increase artists’ engagement with Minted and each other in our online community.\n\nDesign onboarding content and automated communications that encourage new artists to try out the Minted community and participate in their first few design or art competitions.\n\nManage all recurring artist communications, such as Design Challenge emails, announcements, individual updates about artists’ work, and act as the conduit between Minted and our artists for business updates.\n\nYou Are\n\nPassionate about design, art, or other creative fields, and are excited about Minted’s mission of supporting independent artists.\n\nResilient, positive, and solution‑oriented, even when faced with challenges.\n\nExtremely detail‑oriented, with impeccable follow‑through.\n\nA fan of process design and using data and community feedback to continuously improve processes.\n\nA critical thinker and creative problem‑solver.\n\nNot afraid to roll up your sleeves and work on tactical details, in addition to big‑picture thinking.\n\nA proven people manager who takes great pride in developing and coaching their team.\n\nYou Have\n\nA Bachelor’s degree or equivalent work experience.\n\n3-5 years of business experience, preferably in an external‑facing customer service, community management, or client service role.\n\nExceptional written and verbal communication skills.\n\nExperience with Excel or Google Sheets is required.\n\nExperience with HTML and CRM tools (Salesforce, Zendesk, etc.) is strongly preferred.\n\nExperience with project management tools (Asana, Wrike, Monday, etc.) strongly preferred.\n\nExperience with design software (e.g., Adobe Photoshop and Illustrator) is a plus.\n\nCompensation\nThe compensation range for the role applies to employment offers from Minted. Our employment offers fall between the minimum and midpoint of the range to allow for continued salary growth during your employment at Minted. The upper half of the range accommodates this growth and supports our intention to create an environment that encourages lasting relationships between Minted and our employees.\n\nMinted utilizes a market‑based compensation model with four geographic tiers. Final compensation is determined based on the candidate’s primary work location, defined as their residence within 60 miles of a metropolitan area:\n\nSan Francisco, CA In‑Office – $92,394 – $121,267\n\nSalaries will vary based on various factors, including but not limited to professional and academic experience, associated job responsibilities, and/or other business or organizational needs.\n\nThis role is eligible for stock options.\n\nBenefits\nBenefits will be effective on the first of each month following your initial hire date.\n\nMedical, Dental, and Vision Benefits\n\nEmployer Funded Health Savings Account\n\n10 Paid Holidays\n\nPaid Time Off and Sick Leave\n\nPaid Parental Leave\n\nMonthly Gym/Wellness Reimbursement\n\n401(k) retirement savings plan\n\nEmployer Funded Commuter Benefits\n\nEmployee Discount\n\nFriends and Family Discount\n\nEqual Employment Opportunity\nMinted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E‑verify program.\n\n#J-18808-Ljbffr","datePosted":"2026-07-11T03:32:41.205Z","dateModified":"2026-07-11T03:32:41.205Z","hiringOrganization":{"@type":"Organization","name":"SupportFinity","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"6a5fd50035ebb19cdd5c6f3d"},"url":"https://jobsearcher.com/jobs/6a5fd50035ebb19cdd5c6f3d"}}