{"schemaVersion":"jobsearcher.job.v1","id":"6a48d0623604a5b2a1df07f3","url":"https://jobsearcher.com/jobs/6a48d0623604a5b2a1df07f3","canonicalUrl":"https://jobsearcher.com/jobs/6a48d0623604a5b2a1df07f3","title":"Shift Manager","description":"Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans. If you are a management professional who is looking to take on a fun and rewarding new challenge, join our team!\r\nJob Functions: Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance\r\nEnthusiastically greet and welcome fans to the Dairy Queen brand\r\nStrive to exceed fan expectations and deliver fan-first service through timely and quality service\r\nMeet or exceed Dairy Queen brand standards with competency in inventory and cash controls\r\nEnsure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant, setting each scheduled shift up for success\r\nReact to issues impacting the restaurant's profit & loss (P&L) to optimize sales and profit\r\nAssist the General Manager with hiring, training, coaching, and developing Shift Leads and Crew Members to build a highly skilled and productive team\r\nCreate and maintain a positive, safe, clean, and inviting environment for fans and team members\r\nCalmly solve fan concerns and embrace Dairy Queen's service recovery standards\r\nBe a willing team player and maintain a cooperative, harmonious working relationship with management and team members\r\nMay assist the GM in some assigned aspects of local store marketing activities and projects such as public and community relations programs, evaluating local competitors' store marketing, identifying and tracking changing consumer demands\r\nAt all times exhibit a genuine passion for excellence\r\nPerform other duties as assigned by management\r\nRequirements: Minimum 1-3 years of high volume restaurant leadership experience; previous quick service restaurant experience strongly preferred\r\nHigh School diploma or equivalent\r\nProven track record of effectively managing COGS and labor\r\nStrong knowledge and application of safe food handling practices\r\nMust be ServSafe certifiable\r\nWork well under pressure-packed situations while maintaining a great attitude\r\nComfortable standing for entire shift and able to lift 50 pounds\r\nAbility to work in and out of different temperature ranges\r\nMust be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment\r\nExhibit good manners, proper personal hygiene, and promptness\r\nHave fun and maintain a positive attitude at all times\r\nJ-18808-Ljbffr","company":"Workstream","rawCompany":"workstream","city":"O Fallon","state":"IL","isRemote":false,"isActive":false,"createdAt":"2026-08-08T01:06:56.744Z","occupations":[{"code":"35-1012.00","title":"First-Line Supervisors of Food Preparation and Serving Workers","slug":"first-line-supervisors-of-food-preparation-and-serving-workers"},{"code":"11-9051.00","title":"Food Service Managers","slug":"food-service-managers"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"}],"industries":[{"code":"722513","title":"Limited-Service Restaurants","slug":"limited-service-restaurants"},{"code":"722511","title":"Full-Service Restaurants","slug":"full-service-restaurants"},{"code":"722514","title":"Cafeterias, Grill Buffets, and Buffets","slug":"cafeterias-grill-buffets-and-buffets"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Shift Manager","description":"Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans. If you are a management professional who is looking to take on a fun and rewarding new challenge, join our team!\r\nJob Functions: Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance\r\nEnthusiastically greet and welcome fans to the Dairy Queen brand\r\nStrive to exceed fan expectations and deliver fan-first service through timely and quality service\r\nMeet or exceed Dairy Queen brand standards with competency in inventory and cash controls\r\nEnsure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant, setting each scheduled shift up for success\r\nReact to issues impacting the restaurant's profit & loss (P&L) to optimize sales and profit\r\nAssist the General Manager with hiring, training, coaching, and developing Shift Leads and Crew Members to build a highly skilled and productive team\r\nCreate and maintain a positive, safe, clean, and inviting environment for fans and team members\r\nCalmly solve fan concerns and embrace Dairy Queen's service recovery standards\r\nBe a willing team player and maintain a cooperative, harmonious working relationship with management and team members\r\nMay assist the GM in some assigned aspects of local store marketing activities and projects such as public and community relations programs, evaluating local competitors' store marketing, identifying and tracking changing consumer demands\r\nAt all times exhibit a genuine passion for excellence\r\nPerform other duties as assigned by management\r\nRequirements: Minimum 1-3 years of high volume restaurant leadership experience; previous quick service restaurant experience strongly preferred\r\nHigh School diploma or equivalent\r\nProven track record of effectively managing COGS and labor\r\nStrong knowledge and application of safe food handling practices\r\nMust be ServSafe certifiable\r\nWork well under pressure-packed situations while maintaining a great attitude\r\nComfortable standing for entire shift and able to lift 50 pounds\r\nAbility to work in and out of different temperature ranges\r\nMust be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment\r\nExhibit good manners, proper personal hygiene, and promptness\r\nHave fun and maintain a positive attitude at all times\r\nJ-18808-Ljbffr","datePosted":"2026-08-08T01:06:56.744Z","dateModified":"2026-08-08T01:06:56.744Z","hiringOrganization":{"@type":"Organization","name":"Workstream","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"O Fallon","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"6a48d0623604a5b2a1df07f3"},"url":"https://jobsearcher.com/jobs/6a48d0623604a5b2a1df07f3"}}