{"schemaVersion":"jobsearcher.job.v1","id":"6a3e78a2fd6eef57d7d492cf","url":"https://jobsearcher.com/jobs/6a3e78a2fd6eef57d7d492cf","canonicalUrl":"https://jobsearcher.com/jobs/6a3e78a2fd6eef57d7d492cf","title":"Field Services Engineer","description":"Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap – Right Talent – Right Time – Right Place – Right Price and acting as a Career Coach to our consultants.Company: One of Our ClientsJob Description:Job Title: Service Systems Engineer – Surgical Robotics (Orthopedic Focus)Location: Austin, TX 78744Duration: 09+ Months (Extendable)Pay Rate: $35.00 – $39.00/hr on W22 OpeningsDuties: Design for Serviceability (DfS) in Surgical Robotics• Define and enforce DfS requirements for robotic systems: modular assemblies, quick-connect cabling, sterile field considerations, and tool-free access for critical components.• Collaborate with robotics engineers to design service-friendly architectures (e.g., swappable joint modules, sensor calibration ports, embedded diagnostics).• Conduct serviceability FMEAs and validate service life cycle.• Develop service BOMs, preventive maintenance schedules, and calibration protocols aligned with orthopedic surgical use cases.• Specify and validate built-in diagnostics, and telemetry.• Support and execute segments of complex product development to advance projects through the design /development/V&V/launch process.• Plan and execute verification protocols.Field Service Workflow• Design service workflows that minimize disruption.• Service readiness for new robotic platforms prior to commercial launch.• Collaborate with engineering in defining installation, maintenance and troubleshooting procedures for robotic arms, navigation systems, and imaging integrations.• Develop digital troubleshooting guides, assisted repair flows, and remote support capabilities for urgent intraoperative issues.Customer Experience• Capture Voice of Field Service Engineer and support agents to inform service design—prioritizing speed, clarity, and confidence.• Collaborate with Training to create competency-based learning paths for technicians servicing robotic systems in OR environments.Regulatory, Reliability & Compliance• Ensure all service processes meet FDA 21 CFR Part 820, ISO 13485, and IEC 60601 standards for medical electrical equipment.• Support post-market surveillance and feed reliability insights into product and service roadmaps.Skills: Required• Familiarity with FDA regulations, ISO 13485, and IEC standards.• Technical writing skills for service manuals.• Project management experience.• Ability to communicate technically with team members.Preferred• Experience with DfS, DHF, and FMEA.• Lean Six Sigma or equivalent continuous improvement certification.• Knowledge of industry practices. Practical knowledge related to the products/components that the position will support, e.g., electromechanical product components and assembly processes.• Experience in process development.• Experience in continuous improvement culture, skill sets, and tools to enhance quality and operational excellence.• Experience with the proper use of common inspection tools, test equipment, and visual standards.Core Competencies• Systems Thinking & Cross-Functional Collaboration• Customer Empathy in High-Stakes Environments• Customer Service Oriented• Regulatory Compliance & Documentation Excellence• Robotics Serviceability & Diagnostic Design• Change Management & Training EnablementEducation: • Bachelor’s in Mechanical, Electrical, Robotics, or Biomedical Engineering.• 1-3 years in service engineering or field service for complex electromechanical systems (preferably surgical robotics or medical devices).Regards,Prateek PampattiwarRecruitment SpecialistNet2Source Inc.Global HQ Address –270 Davidson Ave, Suite 704, Somerset, NJ 08873, USAOffice: (201) 340-8700 x 324 | Cell: (551) 220 3007| Fax: (201) 221-8131| Email: Pampattiwar.Prateek@net2source.com","company":"Net2Source","rawCompany":"net2source n2s","city":"Austin","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-07-23T12:52:21.049Z","occupations":[{"code":"17-2199.08","title":"Robotics Engineers","slug":"robotics-engineers"},{"code":"17-3024.00","title":"Electro-Mechanical and Mechatronics Technologists and Technicians","slug":"electro-mechanical-and-mechatronics-technologists-and-technicians"},{"code":"17-3024.01","title":"Robotics Technicians","slug":"robotics-technicians"}],"industries":[{"code":"541330","title":"Engineering Services","slug":"engineering-services"},{"code":"811310","title":"Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance","slug":"commercial-and-industrial-machinery-and-equipment-except-automotive-and-electronic-repair-and-maintenance"},{"code":"541690","title":"Other Scientific and Technical Consulting Services","slug":"other-scientific-and-technical-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Field Services Engineer","description":"Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap – Right Talent – Right Time – Right Place – Right Price and acting as a Career Coach to our consultants.Company: One of Our ClientsJob Description:Job Title: Service Systems Engineer – Surgical Robotics (Orthopedic Focus)Location: Austin, TX 78744Duration: 09+ Months (Extendable)Pay Rate: $35.00 – $39.00/hr on W22 OpeningsDuties: Design for Serviceability (DfS) in Surgical Robotics• Define and enforce DfS requirements for robotic systems: modular assemblies, quick-connect cabling, sterile field considerations, and tool-free access for critical components.• Collaborate with robotics engineers to design service-friendly architectures (e.g., swappable joint modules, sensor calibration ports, embedded diagnostics).• Conduct serviceability FMEAs and validate service life cycle.• Develop service BOMs, preventive maintenance schedules, and calibration protocols aligned with orthopedic surgical use cases.• Specify and validate built-in diagnostics, and telemetry.• Support and execute segments of complex product development to advance projects through the design /development/V&V/launch process.• Plan and execute verification protocols.Field Service Workflow• Design service workflows that minimize disruption.• Service readiness for new robotic platforms prior to commercial launch.• Collaborate with engineering in defining installation, maintenance and troubleshooting procedures for robotic arms, navigation systems, and imaging integrations.• Develop digital troubleshooting guides, assisted repair flows, and remote support capabilities for urgent intraoperative issues.Customer Experience• Capture Voice of Field Service Engineer and support agents to inform service design—prioritizing speed, clarity, and confidence.• Collaborate with Training to create competency-based learning paths for technicians servicing robotic systems in OR environments.Regulatory, Reliability & Compliance• Ensure all service processes meet FDA 21 CFR Part 820, ISO 13485, and IEC 60601 standards for medical electrical equipment.• Support post-market surveillance and feed reliability insights into product and service roadmaps.Skills: Required• Familiarity with FDA regulations, ISO 13485, and IEC standards.• Technical writing skills for service manuals.• Project management experience.• Ability to communicate technically with team members.Preferred• Experience with DfS, DHF, and FMEA.• Lean Six Sigma or equivalent continuous improvement certification.• Knowledge of industry practices. Practical knowledge related to the products/components that the position will support, e.g., electromechanical product components and assembly processes.• Experience in process development.• Experience in continuous improvement culture, skill sets, and tools to enhance quality and operational excellence.• Experience with the proper use of common inspection tools, test equipment, and visual standards.Core Competencies• Systems Thinking & Cross-Functional Collaboration• Customer Empathy in High-Stakes Environments• Customer Service Oriented• Regulatory Compliance & Documentation Excellence• Robotics Serviceability & Diagnostic Design• Change Management & Training EnablementEducation: • Bachelor’s in Mechanical, Electrical, Robotics, or Biomedical Engineering.• 1-3 years in service engineering or field service for complex electromechanical systems (preferably surgical robotics or medical devices).Regards,Prateek PampattiwarRecruitment SpecialistNet2Source Inc.Global HQ Address –270 Davidson Ave, Suite 704, Somerset, NJ 08873, USAOffice: (201) 340-8700 x 324 | Cell: (551) 220 3007| Fax: (201) 221-8131| Email: Pampattiwar.Prateek@net2source.com","datePosted":"2026-07-23T12:52:21.049Z","dateModified":"2026-07-23T12:52:21.049Z","hiringOrganization":{"@type":"Organization","name":"Net2Source","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Austin","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"6a3e78a2fd6eef57d7d492cf"},"url":"https://jobsearcher.com/jobs/6a3e78a2fd6eef57d7d492cf"}}