{"schemaVersion":"jobsearcher.job.v1","id":"6a2fd208c263c5da4d8e0ace","url":"https://jobsearcher.com/jobs/6a2fd208c263c5da4d8e0ace","canonicalUrl":"https://jobsearcher.com/jobs/6a2fd208c263c5da4d8e0ace","title":"Manager, Engineering Ops","description":"Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.\n\nJob Summary\nThe Capacity Operations Manager will lead a team of engineers focused on the coordination of the full life-cycle of node level proactive and reactive capacity augments for both outside and inside plant. In addition to overseeing these day-to-day activities, this role acts as a champion through continued focus on proactively identifying and addressing processes impacting engineering, partnering with cross functional teams, and keeping up with the latest technology changes in node architecture. This role is responsible for overall performance by achieving operational compliance, adherence to budgets, reinforcing strategic direction in daily operations, and promoting a customer-driven service culture. The Capacity Operations manager possesses an intermediate to advanced level of industry knowledge and skill and has familiarity with tools and processes in engineering and operations.\nJob Description\nPrimary Responsibilities:\nResponsible for monthly production targets while maintaining a positive customer experience.\nRemoves obstacles and escalates ideas for efficiency.\nDevelops, trains, mentors and motivates a team of engineers at varying level of expertise in accordance with best practices and procedures developed by management.\nMaintain an evenly balanced work-load across engineers, adjusting for shifts in priority.\nWorks closely with peers in region, across division and company.\nAssists in advanced troubleshooting and works cross-functionally with other teams to ensure successful completion of jobs. Works closely with Construction, ISP/Headend, Access Engineering, XOC and others.\nTake a customer centric approach to all activities and operate as a team-player with willingness to flex and go above and beyond.\nCore Responsibilities\nMonitors technical and engineering progress to ensure strategies, goals and objectives are met. Communicates changes to all affected personnel.\nEnsures effective implementation of the department budget. Prepares financial statements and monthly forecasts and reports them to management.\nManages and forecasts resource needs to meet departmental objectives. Recommends action plans or solutions to management.\nApplies industry standards in daily operations and ensures that they are consistently met and that technical operations comply with system, region and OSHA safety programs.\nConsistent exercise of independent judgment and discretion in matters of significance.\nRegular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.\nOther duties and responsibilities as assigned.\nEmployees at all levels are expected to:\nUnderstand our Operating Principles; make them the guidelines for how you do your job.\nOwn the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.\nKnow your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.\nWin as a team - make big things happen by working together and being open to new ideas.\nBe an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.\nDrive results and growth.\nRespect and promote inclusion & diversity.\nDo what's right for each other, our customers, investors and our communities.\nDisclaimer:\nThis information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.\nComcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.\n\nSalary:\nPrimary Location Pay Range: $123,363.42 - $185,045.14\nComcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.\n\nAdditionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.\n\nEducation\nBachelor's Degree\nWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.\nRelevant Work Experience\n5-7 Years","company":"Comcast","rawCompany":"comcast","city":"Denver","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-04-12T21:06:58.611Z","occupations":[{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-9041.00","title":"Architectural and Engineering Managers","slug":"architectural-and-engineering-managers"},{"code":"11-3051.00","title":"Industrial Production Managers","slug":"industrial-production-managers"}],"industries":[{"code":"517111","title":"Wired Telecommunications Carriers","slug":"wired-telecommunications-carriers"},{"code":"518210","title":"Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services","slug":"computing-infrastructure-providers-data-processing-web-hosting-and-related-services"},{"code":"517810","title":"All Other Telecommunications","slug":"all-other-telecommunications"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Manager, Engineering Ops","description":"Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.\n\nJob Summary\nThe Capacity Operations Manager will lead a team of engineers focused on the coordination of the full life-cycle of node level proactive and reactive capacity augments for both outside and inside plant. In addition to overseeing these day-to-day activities, this role acts as a champion through continued focus on proactively identifying and addressing processes impacting engineering, partnering with cross functional teams, and keeping up with the latest technology changes in node architecture. This role is responsible for overall performance by achieving operational compliance, adherence to budgets, reinforcing strategic direction in daily operations, and promoting a customer-driven service culture. The Capacity Operations manager possesses an intermediate to advanced level of industry knowledge and skill and has familiarity with tools and processes in engineering and operations.\nJob Description\nPrimary Responsibilities:\nResponsible for monthly production targets while maintaining a positive customer experience.\nRemoves obstacles and escalates ideas for efficiency.\nDevelops, trains, mentors and motivates a team of engineers at varying level of expertise in accordance with best practices and procedures developed by management.\nMaintain an evenly balanced work-load across engineers, adjusting for shifts in priority.\nWorks closely with peers in region, across division and company.\nAssists in advanced troubleshooting and works cross-functionally with other teams to ensure successful completion of jobs. Works closely with Construction, ISP/Headend, Access Engineering, XOC and others.\nTake a customer centric approach to all activities and operate as a team-player with willingness to flex and go above and beyond.\nCore Responsibilities\nMonitors technical and engineering progress to ensure strategies, goals and objectives are met. Communicates changes to all affected personnel.\nEnsures effective implementation of the department budget. Prepares financial statements and monthly forecasts and reports them to management.\nManages and forecasts resource needs to meet departmental objectives. Recommends action plans or solutions to management.\nApplies industry standards in daily operations and ensures that they are consistently met and that technical operations comply with system, region and OSHA safety programs.\nConsistent exercise of independent judgment and discretion in matters of significance.\nRegular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.\nOther duties and responsibilities as assigned.\nEmployees at all levels are expected to:\nUnderstand our Operating Principles; make them the guidelines for how you do your job.\nOwn the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.\nKnow your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.\nWin as a team - make big things happen by working together and being open to new ideas.\nBe an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.\nDrive results and growth.\nRespect and promote inclusion & diversity.\nDo what's right for each other, our customers, investors and our communities.\nDisclaimer:\nThis information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.\nComcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.\n\nSalary:\nPrimary Location Pay Range: $123,363.42 - $185,045.14\nComcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.\n\nAdditionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.\n\nEducation\nBachelor's Degree\nWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.\nRelevant Work Experience\n5-7 Years","datePosted":"2026-04-12T21:06:58.611Z","dateModified":"2026-04-12T21:06:58.611Z","hiringOrganization":{"@type":"Organization","name":"Comcast","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"6a2fd208c263c5da4d8e0ace"},"url":"https://jobsearcher.com/jobs/6a2fd208c263c5da4d8e0ace"}}