{"schemaVersion":"jobsearcher.job.v1","id":"69e85a4de4aa3ba0b7c95cca","url":"https://jobsearcher.com/jobs/69e85a4de4aa3ba0b7c95cca","canonicalUrl":"https://jobsearcher.com/jobs/69e85a4de4aa3ba0b7c95cca","title":"Client Resource Coordinator 2","description":"What we have to offer\r\nCompetitive pay\r\nPaid vacation, holidays, and sick time\r\nComprehensive benefits package, including 401K, medical, dental, and vision care - available from day one\r\nExtensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources\r\nEncouraging and collaborative team environment\r\nDedication to safety through our Zero Harm policy\r\nScheduling and management support\r\nJCI Employee discount programs (The Loop by Perk Spot)\r\nWhat you will do\r\nUnder direct supervision of the Area Resource Manager, the HVAC Customer Resource Coordinator receives and schedules customer calls for service. Manages the schedule of assigned technicians and mechanics. Ensures schedule allows fortimelycompletionof preventative maintenance and aligns with monthly forecasting goals. Debrief activities of assigned technicians/mechanics daily, coordinating with technicians/mechanicsto resolve concerns quickly. Assesses job completion and collaborates with Customer Billing Coordinators and Customer Support Coordinators to progress completed jobs through the appropriate business process.\r\nHow you will do it\r\nThis position is on site preferred.\r\nReceives customer requests for unscheduled or scheduled service.\r\nCoordinates labor scheduling to align technicians to the appropriate customer and service needs.\r\nCommunicates the action plan and services to be provided directly to the customer.\r\nEnsures work has been performed to the customer's expectations and performs follow-up with the customer, as needed.\r\nAnswers any customer inquiries and resolves or escalates customer issues, as appropriate.\r\nDebrief activities daily.\r\nEnsures Technicians are provided with daily schedules. Maintains consistent communication with assigned Technicians\r\nFollows up on activities to ensure completion in an established timeframe.\r\nEnsures that all customer account information required to support call management activities and scheduling of tasks are kept up to date in NxGen.\r\nScheduled Service Visits – on time.\r\nParts ordering/PO creation support.\r\nStart-up support.\r\nCustomer PO confirmation.\r\nWIP Management.\r\nReconcile exceptions (SIR and AP).\r\nAttend daily team huddles\r\nAttend weekly planning/scheduling meetings.\r\nAssist with monitoring of time and expense reporting submission.\r\nReview and correct unassociated time for timesheets for technicians.\r\nOther duties and administrative activities as assigned.\r\nWhat we look for\r\nRequired\r\nHigh school diploma or equivalent required, plus two to five years of service industry experience managing service operations and/or service scheduling.\r\nMust demonstratethe ability to perform work independently and demonstrate solid organizational and attention to detail skills.anddemonstratesolidorganizational and attention to detail skills.\r\nMust have strong interpersonal skills to effectively communicate with both internal and external clients.\r\nMust have the ability to simultaneously handle a large and diverse number of projects, tasks, and issues with tact, cooperation, and persistence.\r\nAble to prioritize work activities based on financial impactto desired business goals.\r\nAble to influence diverse teams toaccomplishtasks/goals.\r\nPreferred\r\nAssociate degree.\r\nExperience and/or basic project accounting or costing principles.\r\nHIRING HOURLY RANGE: $24.23 - $38.07 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us\r\nJ-18808-Ljbffr","company":"Johnson Controls","rawCompany":"johnson controls","city":"Centennial","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-07-04T03:11:59.441Z","occupations":[{"code":"49-9021.00","title":"Heating, Air Conditioning, and Refrigeration Mechanics and Installers","slug":"heating-air-conditioning-and-refrigeration-mechanics-and-installers"},{"code":"49-1011.00","title":"First-Line Supervisors of Mechanics, Installers, and Repairers","slug":"first-line-supervisors-of-mechanics-installers-and-repairers"},{"code":"43-5032.00","title":"Dispatchers, Except Police, Fire, and Ambulance","slug":"dispatchers-except-police-fire-and-ambulance"}],"industries":[{"code":"238220","title":"Plumbing, Heating, and Air-Conditioning Contractors","slug":"plumbing-heating-and-air-conditioning-contractors"},{"code":"238290","title":"Other Building Equipment Contractors","slug":"other-building-equipment-contractors"},{"code":"561210","title":"Facilities Support Services","slug":"facilities-support-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Resource Coordinator 2","description":"What we have to offer\r\nCompetitive pay\r\nPaid vacation, holidays, and sick time\r\nComprehensive benefits package, including 401K, medical, dental, and vision care - available from day one\r\nExtensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources\r\nEncouraging and collaborative team environment\r\nDedication to safety through our Zero Harm policy\r\nScheduling and management support\r\nJCI Employee discount programs (The Loop by Perk Spot)\r\nWhat you will do\r\nUnder direct supervision of the Area Resource Manager, the HVAC Customer Resource Coordinator receives and schedules customer calls for service. Manages the schedule of assigned technicians and mechanics. Ensures schedule allows fortimelycompletionof preventative maintenance and aligns with monthly forecasting goals. Debrief activities of assigned technicians/mechanics daily, coordinating with technicians/mechanicsto resolve concerns quickly. Assesses job completion and collaborates with Customer Billing Coordinators and Customer Support Coordinators to progress completed jobs through the appropriate business process.\r\nHow you will do it\r\nThis position is on site preferred.\r\nReceives customer requests for unscheduled or scheduled service.\r\nCoordinates labor scheduling to align technicians to the appropriate customer and service needs.\r\nCommunicates the action plan and services to be provided directly to the customer.\r\nEnsures work has been performed to the customer's expectations and performs follow-up with the customer, as needed.\r\nAnswers any customer inquiries and resolves or escalates customer issues, as appropriate.\r\nDebrief activities daily.\r\nEnsures Technicians are provided with daily schedules. Maintains consistent communication with assigned Technicians\r\nFollows up on activities to ensure completion in an established timeframe.\r\nEnsures that all customer account information required to support call management activities and scheduling of tasks are kept up to date in NxGen.\r\nScheduled Service Visits – on time.\r\nParts ordering/PO creation support.\r\nStart-up support.\r\nCustomer PO confirmation.\r\nWIP Management.\r\nReconcile exceptions (SIR and AP).\r\nAttend daily team huddles\r\nAttend weekly planning/scheduling meetings.\r\nAssist with monitoring of time and expense reporting submission.\r\nReview and correct unassociated time for timesheets for technicians.\r\nOther duties and administrative activities as assigned.\r\nWhat we look for\r\nRequired\r\nHigh school diploma or equivalent required, plus two to five years of service industry experience managing service operations and/or service scheduling.\r\nMust demonstratethe ability to perform work independently and demonstrate solid organizational and attention to detail skills.anddemonstratesolidorganizational and attention to detail skills.\r\nMust have strong interpersonal skills to effectively communicate with both internal and external clients.\r\nMust have the ability to simultaneously handle a large and diverse number of projects, tasks, and issues with tact, cooperation, and persistence.\r\nAble to prioritize work activities based on financial impactto desired business goals.\r\nAble to influence diverse teams toaccomplishtasks/goals.\r\nPreferred\r\nAssociate degree.\r\nExperience and/or basic project accounting or costing principles.\r\nHIRING HOURLY RANGE: $24.23 - $38.07 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us\r\nJ-18808-Ljbffr","datePosted":"2026-07-04T03:11:59.441Z","dateModified":"2026-07-04T03:11:59.441Z","hiringOrganization":{"@type":"Organization","name":"Johnson Controls","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Centennial","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"69e85a4de4aa3ba0b7c95cca"},"url":"https://jobsearcher.com/jobs/69e85a4de4aa3ba0b7c95cca"}}