Application Trading Support – Commodities

As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specialized in Banking, Finance, and Financial Services. Through our core human values – proximity, teamwork, diversity, excellence – our 1000 expert consultants, hailing from 35 different nationalities, collaborate across 13 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Luxembourg, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore.OverviewWe are looking for a Junior & Senior Trading Application Support Analyst to join a major Energy Trading organization in Houston.This role requires a strong functional expertise across the Front-to-Back Office chain, combined with solid production support experience. You will act as a key interface between business users and IT, ensuring the stability and proper functioning of a vendor trading platform.Key ResponsibilitiesProvide advanced L2 production support on the trading platformAct as a functional expert on Front-to-Back workflows and trading processesHandle complex functional incidents and business issues with high autonomyAnalyze, prioritize, and resolve production issues impacting trading activitiesServe as a primary point of contact for Front Office, Risk, and Operations teamsTranslate business issues into actionable analysis and coordinate with IT teamsInvestigate and resolve trade lifecycle issues, including:Trade capture & validationConfirmationsScheduling / logisticsP&L and risk discrepanciesSettlements and invoicingPerform data analysis and reconciliation to identify root causes of breaksLead or contribute to root cause analysis (RCA) and implement corrective actionsEnsure consistency across systems (trading platform, ETRM, risk, accounting, interfaces)Coordinate with external vendor support (tickets, escalations, follow-ups)Participate in release cycles (UAT support, validation, production rollout)Maintain and enhance support documentation (runbooks, functional procedures)Required Skills & ExperienceStrong functional expertise in trading environments (mandatory)Proven experience in Application Support (L2) within Front-to-Back Office ecosystemsDeep understanding of trade lifecycle and associated workflowsExperience supporting Energy Trading or Capital Markets activities (Power, Gas, LNG, Oil or derivatives, FX, Fixed Income, Equity)Ability to analyze complex functional issues and interact with business stakeholdersStrong ownership, reactivity, and problem-solving mindsetExcellent communication skills, with the ability to interface directly with traders and senior usersNice-to-HaveExperience with ETRM / CTRM platforms (Endur, Allegro, Orchestrade, etc.)Knowledge of scheduling / ISO-RTO operationsWorking knowledge of SQL / data analysisFamiliarity with interfaces, APIs, and system integrationsUnderstanding of ITIL processesProfile3-10+ years of experience in Trading / Application SupportStrong functional seniority, capable of operating autonomously on complex issuesComfortable in a high-pressure, business-facing environmentHands-on, proactive, and solution-oriented