{"schemaVersion":"jobsearcher.job.v1","id":"69be1663af5ca1a9a4a8d0a1","url":"https://jobsearcher.com/jobs/69be1663af5ca1a9a4a8d0a1","canonicalUrl":"https://jobsearcher.com/jobs/69be1663af5ca1a9a4a8d0a1","title":"Customer Service Representative","description":"Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.\n\nCustomer Service Representative II\n\nLocation: Remote - Work from Home\n\nPayrate: $17.50/hr.\n\nEmployment Type: Full-Time\n\nTraining: Monday - Friday 8:00 AM - 4:30 PM EST\n\nShifts: Various Work Days include 5 days on , 2 days off\n\nStart times between 8:30 AM - 4:30 PM EST\nEnd times between 5:00 PM - 1:00 AM EST\n\nJob Summary:\n\nThis is an inbound call center for child support customers supporting multiple states while delivering exceptional customer service.\n\nKey Responsibilities:\n\nAn ability to answer calls in a timely manner, as they are automatically received through blended call queues.\nProvide a one-call resolution through asking pertinent questions to understand members’ concerns.\nMaintain up to date support knowledge through offered training\nAccurately document requests, status changes, complaints, and grievances\nProvide clear, complete, accurate, and objective information based on a full understanding of program requirements.\n\nRequirements:\n\nHigh School diploma or GED\n100% Attendance in the first 90 days\nHave 1 year of Customer Service/Call Center Experience\nAbility to submit to and pass a background check\nBasic understanding of a call center environment in a customer service role and quality monitoring processes\nAbility to sit for long periods of time\n\nPreferred Qualifications:\n\nPossess proficient computer skills in computer programs such as Microsoft 365, AVAYA phone systems, and other miscellaneous programs.\n\nWhat We Offer:\n\nEnjoy a positive, employee-friendly culture while playing an important role in supporting our clients.\n$17.50 per hour pay rate, paid bi-weekly\nAdditional $1.00/hr. incentive if you work between 6:00 PM - 6:00 AM OR\n$1.50 incentive starting Friday 6:00 PM - Monday 6:00 AM\nPaid Training\nEquipment provided includes a desktop computer, monitor, keyboard, headset, mouse, and 8ft ethernet cord.\nCareer Growth Opportunities\nPerkSpot- Employee discount program\nFull Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you’ll be able to thrive both personally and professionally.\n\nDue to varying state and local minimum wage laws, we are currently only able to hire candidates residing in state where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time.\n\nWe are currently NOT hiring in the following geographies, including but not limited to:\n\nAK, CA, HI, MA, IL, MT, & NY\nMetro Areas: MN - Minneapolis, IL - Chicago, NY - New York City, OR - Portland, MD - Montgomery County, WA - Seattle, WA - Washington DC, Puerto Rico\n\nApply now and make an impact from day on\n\n#Remote44\n\nPay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17.50 per hour which may be below your state's minimum wage. Please take this into consideration when applying.\n\nConduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.\n\nFor US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.","company":"Conduent State Local Solutions","rawCompany":"conduent state local solutions","city":"Dothan","state":"AL","isRemote":false,"isActive":false,"createdAt":"2026-09-12T09:33:31.014Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"},{"code":"41-9099.00","title":"Sales and Related Workers, All Other","slug":"sales-and-related-workers-all-other"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"},{"code":"561320","title":"Temporary Help Services","slug":"temporary-help-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Service Representative","description":"Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.\n\nCustomer Service Representative II\n\nLocation: Remote - Work from Home\n\nPayrate: $17.50/hr.\n\nEmployment Type: Full-Time\n\nTraining: Monday - Friday 8:00 AM - 4:30 PM EST\n\nShifts: Various Work Days include 5 days on , 2 days off\n\nStart times between 8:30 AM - 4:30 PM EST\nEnd times between 5:00 PM - 1:00 AM EST\n\nJob Summary:\n\nThis is an inbound call center for child support customers supporting multiple states while delivering exceptional customer service.\n\nKey Responsibilities:\n\nAn ability to answer calls in a timely manner, as they are automatically received through blended call queues.\nProvide a one-call resolution through asking pertinent questions to understand members’ concerns.\nMaintain up to date support knowledge through offered training\nAccurately document requests, status changes, complaints, and grievances\nProvide clear, complete, accurate, and objective information based on a full understanding of program requirements.\n\nRequirements:\n\nHigh School diploma or GED\n100% Attendance in the first 90 days\nHave 1 year of Customer Service/Call Center Experience\nAbility to submit to and pass a background check\nBasic understanding of a call center environment in a customer service role and quality monitoring processes\nAbility to sit for long periods of time\n\nPreferred Qualifications:\n\nPossess proficient computer skills in computer programs such as Microsoft 365, AVAYA phone systems, and other miscellaneous programs.\n\nWhat We Offer:\n\nEnjoy a positive, employee-friendly culture while playing an important role in supporting our clients.\n$17.50 per hour pay rate, paid bi-weekly\nAdditional $1.00/hr. incentive if you work between 6:00 PM - 6:00 AM OR\n$1.50 incentive starting Friday 6:00 PM - Monday 6:00 AM\nPaid Training\nEquipment provided includes a desktop computer, monitor, keyboard, headset, mouse, and 8ft ethernet cord.\nCareer Growth Opportunities\nPerkSpot- Employee discount program\nFull Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you’ll be able to thrive both personally and professionally.\n\nDue to varying state and local minimum wage laws, we are currently only able to hire candidates residing in state where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time.\n\nWe are currently NOT hiring in the following geographies, including but not limited to:\n\nAK, CA, HI, MA, IL, MT, & NY\nMetro Areas: MN - Minneapolis, IL - Chicago, NY - New York City, OR - Portland, MD - Montgomery County, WA - Seattle, WA - Washington DC, Puerto Rico\n\nApply now and make an impact from day on\n\n#Remote44\n\nPay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17.50 per hour which may be below your state's minimum wage. Please take this into consideration when applying.\n\nConduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.\n\nFor US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.","datePosted":"2026-09-12T09:33:31.014Z","dateModified":"2026-09-12T09:33:31.014Z","hiringOrganization":{"@type":"Organization","name":"Conduent State Local Solutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dothan","addressRegion":"AL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"69be1663af5ca1a9a4a8d0a1"},"url":"https://jobsearcher.com/jobs/69be1663af5ca1a9a4a8d0a1"}}