{"schemaVersion":"jobsearcher.job.v1","id":"690c8e840427779bcd75787e","url":"https://jobsearcher.com/jobs/690c8e840427779bcd75787e","canonicalUrl":"https://jobsearcher.com/jobs/690c8e840427779bcd75787e","title":"GIS Support","description":"GIS Support About the Role : We are looking for a candidate with a strong utility and GIS domain background in playing a techno-functional lead role in implementing GIS solutions for Electric/ Gas Utilities specific to ESRI platforms. The Candidate will need to have experience in implementing GIS solutions in North American Utilities markets. Experience in implementing GIS systems will be an added advantage. S/he should have experience of 5-10 years. Candidates with development background in Esri suite of applications will be preferred in this role.\r\nKey Responsibilities : Provide Level 2/3 support for ESRI and ArcFM applications.\r\nDiagnose, troubleshoot, and resolve application-related issues in a timely manner.\r\nMonitor application performance and ensure high availability.\r\nAnalyze root causes of recurring problems and implement permanent fixes.\r\nCollaborate with vendors and internal teams for escalated issues.\r\nAssist development teams in implementing enhancements, customizations, and integrations.\r\nSupport testing, deployment, and configuration of new features or patches.\r\nMaintain documentation for workflows, configurations, and troubleshooting guides.\r\nProvide guidance and training to end-users on application functionality.\r\nCreate and maintain SOPs for BAU activities covering purpose, scope, step-by-step procedures, escalation matrix, and validation/rollback steps for deployments.\r\nRespond to user queries and ensure adherence to SLAs.\r\nIdentify opportunities for automation and process optimization.\r\nStay updated with latest ESRI and ArcFM releases and best practices.\r\nRequired Skills & Qualifications : 5-10 years of total IT industry experience, with at least 5 years in implementing GIS Solutions.\r\nStrong knowledge of ArcGIS Desktop (ArcMap, ArcGIS Pro) and ArcFM.\r\nFamiliarity with GIS concepts, geodatabases, and spatial data management.\r\nExperience with SQL, Python scripting, and ArcObjects or .NET for customization.\r\nExcellent analytical and troubleshooting skills.\r\nAbility to work under pressure and manage multiple priorities.\r\nStrong verbal and written communication skills for interaction with business users and technical teams.\r\nExperience with ArcGIS Server, Portal for ArcGIS.\r\nKnowledge of electric/gas utility workflows and data models.\r\nReady to travel to client locations as needed\r\nBachelor's degree\r\nJ-18808-Ljbffr","company":"Codedote","rawCompany":"codedote","city":"Washington","state":"DC","isRemote":false,"isActive":false,"createdAt":"2026-07-04T03:11:46.881Z","occupations":[{"code":"15-1299.02","title":"Geographic Information Systems Technologists and Technicians","slug":"geographic-information-systems-technologists-and-technicians"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541370","title":"Surveying and Mapping (except Geophysical) Services","slug":"surveying-and-mapping-except-geophysical-services"},{"code":"541330","title":"Engineering Services","slug":"engineering-services"},{"code":"541690","title":"Other Scientific and Technical Consulting Services","slug":"other-scientific-and-technical-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"GIS Support","description":"GIS Support About the Role : We are looking for a candidate with a strong utility and GIS domain background in playing a techno-functional lead role in implementing GIS solutions for Electric/ Gas Utilities specific to ESRI platforms. The Candidate will need to have experience in implementing GIS solutions in North American Utilities markets. Experience in implementing GIS systems will be an added advantage. S/he should have experience of 5-10 years. Candidates with development background in Esri suite of applications will be preferred in this role.\r\nKey Responsibilities : Provide Level 2/3 support for ESRI and ArcFM applications.\r\nDiagnose, troubleshoot, and resolve application-related issues in a timely manner.\r\nMonitor application performance and ensure high availability.\r\nAnalyze root causes of recurring problems and implement permanent fixes.\r\nCollaborate with vendors and internal teams for escalated issues.\r\nAssist development teams in implementing enhancements, customizations, and integrations.\r\nSupport testing, deployment, and configuration of new features or patches.\r\nMaintain documentation for workflows, configurations, and troubleshooting guides.\r\nProvide guidance and training to end-users on application functionality.\r\nCreate and maintain SOPs for BAU activities covering purpose, scope, step-by-step procedures, escalation matrix, and validation/rollback steps for deployments.\r\nRespond to user queries and ensure adherence to SLAs.\r\nIdentify opportunities for automation and process optimization.\r\nStay updated with latest ESRI and ArcFM releases and best practices.\r\nRequired Skills & Qualifications : 5-10 years of total IT industry experience, with at least 5 years in implementing GIS Solutions.\r\nStrong knowledge of ArcGIS Desktop (ArcMap, ArcGIS Pro) and ArcFM.\r\nFamiliarity with GIS concepts, geodatabases, and spatial data management.\r\nExperience with SQL, Python scripting, and ArcObjects or .NET for customization.\r\nExcellent analytical and troubleshooting skills.\r\nAbility to work under pressure and manage multiple priorities.\r\nStrong verbal and written communication skills for interaction with business users and technical teams.\r\nExperience with ArcGIS Server, Portal for ArcGIS.\r\nKnowledge of electric/gas utility workflows and data models.\r\nReady to travel to client locations as needed\r\nBachelor's degree\r\nJ-18808-Ljbffr","datePosted":"2026-07-04T03:11:46.881Z","dateModified":"2026-07-04T03:11:46.881Z","hiringOrganization":{"@type":"Organization","name":"Codedote","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Washington","addressRegion":"DC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"690c8e840427779bcd75787e"},"url":"https://jobsearcher.com/jobs/690c8e840427779bcd75787e"}}