{"schemaVersion":"jobsearcher.job.v1","id":"69052d1db36bfaf57394a780","url":"https://jobsearcher.com/jobs/69052d1db36bfaf57394a780","canonicalUrl":"https://jobsearcher.com/jobs/69052d1db36bfaf57394a780","title":"Associate / Senior Associate, Technology Services (Long Term Temp)","description":"Our client, an elite international investment firm, is looking for a long term temporary IT Support Associate to join their team in Downtown LA.Location: Downtown LA (5x week onsite)Duration: 6 monthStart: ImmediateResponsibilitiesField incoming IT requests from end users via phone, email, MS Teams and Service Desk system in a courteous manner.Provide prompt deskside hardware and software support for assigned officesHandle escalations from Tier 1Image, deploy and install required hardware and softwareAudio visual and Meeting supportDocument all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.Prioritize and schedule problems. Escalate problems (when required) to appropriate IT department.Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.Apply diagnostic utilities to aid in troubleshooting.Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.Identify and learn appropriate software and hardware used and supported by the organization.Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.Test fixes to ensure problem has been adequately resolved.Perform post-resolution follow-ups to help requests.Develop knowledge base articles for end users.Perform related duties consistent with the scope and intent of the position.QualificationsAt least 5 years of experience in an IT Support RoleOffice 365 – Outlook Client & OWAMobility Management – iOS and IntuneKnowledge of computer hardware and configurationExperience with current operating systems.Imaging with current toolsExtensive application support experience.Working knowledge of a range of diagnostic utilities.Good understanding of the organization's goals and objectives.Exceptional written and oral communication skills.Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.","company":"Danos Group","rawCompany":"danos group","city":"Orange","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-23T08:15:31.869Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"561320","title":"Temporary Help Services","slug":"temporary-help-services"},{"code":"523940","title":"Portfolio Management and Investment Advice","slug":"portfolio-management-and-investment-advice"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Associate / Senior Associate, Technology Services (Long Term Temp)","description":"Our client, an elite international investment firm, is looking for a long term temporary IT Support Associate to join their team in Downtown LA.Location: Downtown LA (5x week onsite)Duration: 6 monthStart: ImmediateResponsibilitiesField incoming IT requests from end users via phone, email, MS Teams and Service Desk system in a courteous manner.Provide prompt deskside hardware and software support for assigned officesHandle escalations from Tier 1Image, deploy and install required hardware and softwareAudio visual and Meeting supportDocument all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.Prioritize and schedule problems. Escalate problems (when required) to appropriate IT department.Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.Apply diagnostic utilities to aid in troubleshooting.Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.Identify and learn appropriate software and hardware used and supported by the organization.Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.Test fixes to ensure problem has been adequately resolved.Perform post-resolution follow-ups to help requests.Develop knowledge base articles for end users.Perform related duties consistent with the scope and intent of the position.QualificationsAt least 5 years of experience in an IT Support RoleOffice 365 – Outlook Client & OWAMobility Management – iOS and IntuneKnowledge of computer hardware and configurationExperience with current operating systems.Imaging with current toolsExtensive application support experience.Working knowledge of a range of diagnostic utilities.Good understanding of the organization's goals and objectives.Exceptional written and oral communication skills.Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.","datePosted":"2026-08-23T08:15:31.869Z","dateModified":"2026-08-23T08:15:31.869Z","hiringOrganization":{"@type":"Organization","name":"Danos Group","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Orange","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"69052d1db36bfaf57394a780"},"url":"https://jobsearcher.com/jobs/69052d1db36bfaf57394a780"}}