Export Shipping Specialist (Tempe)
About UsEIS is a leading North American distributor of process materials, production supplies, specialty wire and cable and value-added fabricated parts for the electrical OEM, motor repair and assembly markets. Our culture is highly innovative, collaborative and focused on building and maintaining relationships that allow us to surpass our customers' expectations. We embrace the qualities that make each of our team members unique and develop each other's skillsets so that together we can be stronger than the sum of our parts.SummaryThe Export Logistics Specialist is responsible for preparing shipping documentation, coordinating pick-up arrangements with assigned freight carriers, and supporting all EIS locations with export shipment needs. The incumbent will work closely with the EIS Export Sales Team, all EIS operations, manufacturers, production, and assist with the needs of existing customers for the team.Essential Duties, Responsibilities, and AccountabilitiesProvide logistics support for our export customers and all EIS locations.Prepare essential commercial (sales) documentation, shipping labels, BOLs, etc., as required for export shipment.Prepare DHL shipping labels for all EIS operations through DHS's website with organization detailed account informationCreate commercial (sales) invoices through the export software: Shipping SolutionCoordinate pick up and freight arrangements with various warehouses, carriers, and manufacturers.Use the Rulewave portal for outbound shipments to SchlumbergerEnsure compliance with all relevant export laws and regulationsPartner with customs brokers & 3rd part logistics companies to ensure compliance with customs regulations, including preparation and submission of required documentationAssist with managing logistics related issues, including rescheduling orders, expedites, and corrective actionsMaintain clear and effective communication with the EIS sales team, external partners, and customers.Troubleshoot any issues that arise during the export shipment processProvide feedback to EIS management, manufacturers, and shipping locations regarding customer needs and concernsEnsure customers' logistics related requests are fulfilled and addressed in a timely manner.Train others as needed on export-related functionsCollaborate with internal teams to optimize export logistics processes and identify cost-saving opportunities.Perform any other related tasks as required or assigned by management.QualificationsTo perform this job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Education and/or ExperienceHigh School Diploma or equivalent education; Associate degree in Business Administration a plusAbility to work in a team environment and fulfill objectives with minimal direct supervisionExcellent communication and relationship building skillsStrong verbal and written skillsExcellent analytical skillsDetail oriented and ability to prioritize and multi-task is requiredInnovative, proactive, organized and self-directedAbility to focus on goals and develop a work plan that produces desired resultsGeneral mathematical and problem-solving skillsPositive attitude and mindset, when addressing stressful situationsAbility to apply knowledge gained from on-the-job experience, training, etc.Firm understanding of shipping terminologies and incotermsExperience with exporting (customs, commercial invoices, Ex Works, AES Code, Harmonized Codes, etc.)Experience working with SAP Service and GUI/Interface a plus, but not requiredLanguage Skills:The candidate must have excellent verbal and written communication skills with the ability to interact effectively across all levels of the organization. Comfort in facilitating meetings and communicating with leadership.This job description is not intended to be an exhaustive list of all requirements and responsibilities and as such, is subject to change without notice based on the needs of the business and/or department.