{"schemaVersion":"jobsearcher.job.v1","id":"687648b284d1ada121de5e28","url":"https://jobsearcher.com/jobs/687648b284d1ada121de5e28","canonicalUrl":"https://jobsearcher.com/jobs/687648b284d1ada121de5e28","title":"Systems Engineer I","description":"In an exciting and fast-paced work environment, the Systems Engineer I is responsible for the design and implementation of internal systems, including customer-facing hosted and cloud environments, as well as providing technical assistance to team members with system and network requests.\n\nWe have a fun-loving culture and seek employees who thrive under those conditions and promote those values.\n\nProvide IT support relating to issues with the internal systems and network infrastructure.\n\nSupport services for Microsoft related technologies: Windows Server, Active Directory, Exchange, SQL, SharePoint, File permissions, etc.\n\nSupport services for virtualization technologies: VMware, NetApp, and Microsoft.\n\nProvide technical services and support at the network level: WAN/LAN connectivity, routers, firewalls, and security.\n\nAdminister hosted and cloud solutions for customers using technologies that meet their requirements.\n\nSupport disaster recovery solutions.\n\nUtilize remote access solution support: Cisco VPN, Checkpoint VPN, and Terminal Services.\n\nDocument maintenance for all computer systems and network infrastructure.\n\nCommunicate with customers as required by keeping them informed of incident progress and notifying them of impending changes or agreed outages.\n\nTrack incidents and projects using the help desk ticketing system ConnectWise.\n\nPosition requires being a part of an after-hours on call support rotation.\n\nAdditional Responsibilities\n\nProvide and deliver exceptional customer service by ensuring complete customer satisfaction.\n\nAbility to work in a team and communicate effectively.\n\nApply good judgement and elevate service or project issues in a timely manner.\n\nBusiness awareness: specific knowledge of the customer and how IT relates to their business strategy and goals.\n\nDocument internal processes and procedures related to duties and responsibilities.\n\nReview IT publications and online materials to remain up-to-date with current and future technologies emerging in the industry.\n\nInterpersonal skills such as telephony skills, communication skills, active listening, and customer care.\n\nDiagnosis skills of technical issues.\n\nAbility to multi-task and adapt to changes quickly.\n\nAbility to match resources to technical issues appropriately.\n\nService awareness of all organization’s key IT services for which support is being provided.\n\nUnderstanding of support tools, techniques, and how technology is used to provide IT services.\n\nSelf-motivated with the ability to work in a fast-moving environment.\n\nComfortable with communicating with all levels of management, business, and technical users.\n\nDemonstrated ability to exercise judgement and work independently or as a member of a team.\n\nAbility to adapt to changes in work priorities while managing expectations and completing demands in a delivery-driven environment.\n\nAbility to work indiscriminately with various individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.\n\nEducational and Professional Qualifications\n\nBachelor’s degree in Information Technology or a closely related field is preferred.\n\n1-3 years of experience as an IT Support Specialist or System Administrator.\n\nProfessional IT certifications such as Microsoft MCP, CompTIA A+, Network+, or Security+ preferred.\n\nReports to:\n\nIT Services Manager\n\nTravel\n\nTravel, if applicable, is primarily locally during the business day.\n\nAbout InterDev\nAt InterDev, we take pride in our proven track record of delivering unparalleled Information Technology Management Support and Security services. Over the years, we have consistently met the diverse needs of commercial businesses, government bodies, and nonprofits across the Southern and Mideastern regions of the United States. In addition to managing and hosting IT operations for our valued clients, we distinguish ourselves as pioneers in Geographic Information Services and cutting-edge Telecom/VoIP technologies.\n\nWe’re committed to excellence, setting the bar high for service quality while proudly leading the way in our field. Our team at InterDev values its members and is fully devoted to:\n\nWork/life balance\n\nJob satisfaction\n\nWe offer comprehensive benefits which include 401(k) with employer contributions, health, disability, and life insurance. We support our team members’ professional development with company funded continuing education programs, employee incentives, and hands‑on experience in a wide variety of configurations, systems, and application environments.\n\nThis job operates in a professional office environment and functions in a hybrid work setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.\n\nPhysical Demands\nThis role is predominantly sedentary, involving prolonged periods of sitting at a desk and working on a computer. Occasional lifting of up to 25 pounds may be required, along with the possibility of needing to climb ladders, stairs, or navigate uneven terrain to access equipment or work areas.\n\nPosition Type and Expected Hours of Work\nThis is a full-time, non‑exempt position. Days and hours of work are generally Monday through Friday, 8:30 a.m. to 5:30 p.m.\n\nThis is a hybrid role, with expectations for in‑person work 4 days per week and remote work 1 day per week.\n\nAdditional Eligibility Qualifications\nCandidate must successfully complete background screening and drug screening upon acceptance of position.\n\nOther Duties\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.\n\nAAP/EEO Statement\nInterDev is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation based on the following protected classes: age (40 and older), race, color, national origin, ancestry, religion, sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws. InterDev is dedicated to the fulfillment of this policy in regard to all aspects of employment, including, but not limited to, recruiting, hiring, placement, transfer, training, promotion, rates of pay, other compensation, termination, and all other terms, conditions, and privileges of employment.\n\nInterDev values the diversity that military service brings to our workforce. Veterans, reservists, and National Guard members are encouraged to apply. Your service is valued here, and we welcome the opportunity to consider your application.\n\nReasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.\n\n#J-18808-Ljbffr","company":"Interdev","rawCompany":"interdev","city":"Alpharetta","state":"GA","isRemote":false,"isActive":true,"createdAt":"2026-04-09T09:43:59.933Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Systems Engineer I","description":"In an exciting and fast-paced work environment, the Systems Engineer I is responsible for the design and implementation of internal systems, including customer-facing hosted and cloud environments, as well as providing technical assistance to team members with system and network requests.\n\nWe have a fun-loving culture and seek employees who thrive under those conditions and promote those values.\n\nProvide IT support relating to issues with the internal systems and network infrastructure.\n\nSupport services for Microsoft related technologies: Windows Server, Active Directory, Exchange, SQL, SharePoint, File permissions, etc.\n\nSupport services for virtualization technologies: VMware, NetApp, and Microsoft.\n\nProvide technical services and support at the network level: WAN/LAN connectivity, routers, firewalls, and security.\n\nAdminister hosted and cloud solutions for customers using technologies that meet their requirements.\n\nSupport disaster recovery solutions.\n\nUtilize remote access solution support: Cisco VPN, Checkpoint VPN, and Terminal Services.\n\nDocument maintenance for all computer systems and network infrastructure.\n\nCommunicate with customers as required by keeping them informed of incident progress and notifying them of impending changes or agreed outages.\n\nTrack incidents and projects using the help desk ticketing system ConnectWise.\n\nPosition requires being a part of an after-hours on call support rotation.\n\nAdditional Responsibilities\n\nProvide and deliver exceptional customer service by ensuring complete customer satisfaction.\n\nAbility to work in a team and communicate effectively.\n\nApply good judgement and elevate service or project issues in a timely manner.\n\nBusiness awareness: specific knowledge of the customer and how IT relates to their business strategy and goals.\n\nDocument internal processes and procedures related to duties and responsibilities.\n\nReview IT publications and online materials to remain up-to-date with current and future technologies emerging in the industry.\n\nInterpersonal skills such as telephony skills, communication skills, active listening, and customer care.\n\nDiagnosis skills of technical issues.\n\nAbility to multi-task and adapt to changes quickly.\n\nAbility to match resources to technical issues appropriately.\n\nService awareness of all organization’s key IT services for which support is being provided.\n\nUnderstanding of support tools, techniques, and how technology is used to provide IT services.\n\nSelf-motivated with the ability to work in a fast-moving environment.\n\nComfortable with communicating with all levels of management, business, and technical users.\n\nDemonstrated ability to exercise judgement and work independently or as a member of a team.\n\nAbility to adapt to changes in work priorities while managing expectations and completing demands in a delivery-driven environment.\n\nAbility to work indiscriminately with various individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.\n\nEducational and Professional Qualifications\n\nBachelor’s degree in Information Technology or a closely related field is preferred.\n\n1-3 years of experience as an IT Support Specialist or System Administrator.\n\nProfessional IT certifications such as Microsoft MCP, CompTIA A+, Network+, or Security+ preferred.\n\nReports to:\n\nIT Services Manager\n\nTravel\n\nTravel, if applicable, is primarily locally during the business day.\n\nAbout InterDev\nAt InterDev, we take pride in our proven track record of delivering unparalleled Information Technology Management Support and Security services. Over the years, we have consistently met the diverse needs of commercial businesses, government bodies, and nonprofits across the Southern and Mideastern regions of the United States. In addition to managing and hosting IT operations for our valued clients, we distinguish ourselves as pioneers in Geographic Information Services and cutting-edge Telecom/VoIP technologies.\n\nWe’re committed to excellence, setting the bar high for service quality while proudly leading the way in our field. Our team at InterDev values its members and is fully devoted to:\n\nWork/life balance\n\nJob satisfaction\n\nWe offer comprehensive benefits which include 401(k) with employer contributions, health, disability, and life insurance. We support our team members’ professional development with company funded continuing education programs, employee incentives, and hands‑on experience in a wide variety of configurations, systems, and application environments.\n\nThis job operates in a professional office environment and functions in a hybrid work setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.\n\nPhysical Demands\nThis role is predominantly sedentary, involving prolonged periods of sitting at a desk and working on a computer. Occasional lifting of up to 25 pounds may be required, along with the possibility of needing to climb ladders, stairs, or navigate uneven terrain to access equipment or work areas.\n\nPosition Type and Expected Hours of Work\nThis is a full-time, non‑exempt position. Days and hours of work are generally Monday through Friday, 8:30 a.m. to 5:30 p.m.\n\nThis is a hybrid role, with expectations for in‑person work 4 days per week and remote work 1 day per week.\n\nAdditional Eligibility Qualifications\nCandidate must successfully complete background screening and drug screening upon acceptance of position.\n\nOther Duties\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.\n\nAAP/EEO Statement\nInterDev is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation based on the following protected classes: age (40 and older), race, color, national origin, ancestry, religion, sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws. InterDev is dedicated to the fulfillment of this policy in regard to all aspects of employment, including, but not limited to, recruiting, hiring, placement, transfer, training, promotion, rates of pay, other compensation, termination, and all other terms, conditions, and privileges of employment.\n\nInterDev values the diversity that military service brings to our workforce. Veterans, reservists, and National Guard members are encouraged to apply. Your service is valued here, and we welcome the opportunity to consider your application.\n\nReasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.\n\n#J-18808-Ljbffr","datePosted":"2026-04-09T09:43:59.933Z","dateModified":"2026-04-09T09:43:59.933Z","hiringOrganization":{"@type":"Organization","name":"Interdev","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Alpharetta","addressRegion":"GA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"687648b284d1ada121de5e28"},"url":"https://jobsearcher.com/jobs/687648b284d1ada121de5e28"}}