{"schemaVersion":"jobsearcher.job.v1","id":"6823ecbd1634f1d39bca880a","url":"https://jobsearcher.com/jobs/6823ecbd1634f1d39bca880a","canonicalUrl":"https://jobsearcher.com/jobs/6823ecbd1634f1d39bca880a","title":"Senior Global Technical Support Engineer - SaaS/Cloud","description":"Smarsh in San Francisco is looking for an experienced Technical Support Engineer to provide top-tier service for their customers. You will focus on timely responses and effective resolutions for various technical support needs, adhering to service level agreements.\nThe ideal candidate has deep technical expertise in IT solutions, excellent communication skills, and a strong focus on customer satisfaction. A minimum of 3 years in a support role and relevant certifications are essential for success.#J-18808-Ljbffr","company":"Smarsh","rawCompany":"smarsh","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-06-21T05:09:32.449Z","occupations":[{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Senior Global Technical Support Engineer - SaaS/Cloud","description":"Smarsh in San Francisco is looking for an experienced Technical Support Engineer to provide top-tier service for their customers. You will focus on timely responses and effective resolutions for various technical support needs, adhering to service level agreements.\nThe ideal candidate has deep technical expertise in IT solutions, excellent communication skills, and a strong focus on customer satisfaction. A minimum of 3 years in a support role and relevant certifications are essential for success.#J-18808-Ljbffr","datePosted":"2026-06-21T05:09:32.449Z","dateModified":"2026-06-21T05:09:32.449Z","hiringOrganization":{"@type":"Organization","name":"Smarsh","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"6823ecbd1634f1d39bca880a"},"url":"https://jobsearcher.com/jobs/6823ecbd1634f1d39bca880a"}}