{"schemaVersion":"jobsearcher.job.v1","id":"681bbdbe56c1a51f1020fb3b","url":"https://jobsearcher.com/jobs/681bbdbe56c1a51f1020fb3b","canonicalUrl":"https://jobsearcher.com/jobs/681bbdbe56c1a51f1020fb3b","title":"Remote Temp Technical Support Representative","description":"About the RoleJoin a leading global hedge fund as an IT support professional providing hands-on technology support in our NYC office. You'll work closely with users and senior IT staff across a fast-paced, technology-driven environment.Core Responsibilities Manage Active Directory accounts, groups, permissions, password resets, and MFA. Provide Windows, Microsoft 365, Teams, Outlook, and application support both remotely and on-site. Manage workstation patching and assist with server patching using KACE; monitor compliance and vulnerabilities. Provision and troubleshoot RDP and VPN access and maintain remote/DR workstations. Support Bloomberg terminals, trading-floor systems, developer tools, SQL tools, scheduling/container platforms, and approved AI applications. Assist with tape restores, file/database recovery, and quarterly audit restores. Deploy and decommission hardware, support office moves, printers, phones, inventory, and software licensing. Own service desk tickets and walk-up, email, chat, and phone requests; maintain documentation and escalate issues as needed.Skills & Qualifications ~1–3 years of desktop support, help desk, or IT operations experience. ~ Hands-on Active Directory and Windows 10/11 experience. ~ Strong Microsoft 365, Teams, and Outlook knowledge. ~ Basic PowerShell and scripting skills. ~ Familiarity with KACE, SCCM, Intune, or similar endpoint tools. ~ Experience with workstation deployment, imaging, peripherals, asset management, and decommissioning. ~ Familiarity with RDP, VPN, networking, and standard security practices. ~ Regulated/controlled-environment experience is a plus. ~ Financial services and Bloomberg experience is a plus. ~ Relevant certifications are a plus.What We're Looking For Organized, detail-oriented team player with a professional, service-focused approach. Strong communication skills and willingness to help users. Discretion when handling confidential information. Comfortable managing a high-volume support queue and following through on requests.Working Arrangements On-site in NYC; no remote or hybrid option. Occasional scheduled after-hours work for patching and restores. Ability to move/install IT equipment and work in server rooms and wiring closets. Occasional travel to the CT office as needed.","company":"Cleartech Recruiting","rawCompany":"cleartech recruiting","isRemote":true,"isActive":false,"createdAt":"2026-10-20T02:41:45.147Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"561320","title":"Temporary Help Services","slug":"temporary-help-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"523940","title":"Portfolio Management and Investment Advice","slug":"portfolio-management-and-investment-advice"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Remote Temp Technical Support Representative","description":"About the RoleJoin a leading global hedge fund as an IT support professional providing hands-on technology support in our NYC office. You'll work closely with users and senior IT staff across a fast-paced, technology-driven environment.Core Responsibilities Manage Active Directory accounts, groups, permissions, password resets, and MFA. Provide Windows, Microsoft 365, Teams, Outlook, and application support both remotely and on-site. Manage workstation patching and assist with server patching using KACE; monitor compliance and vulnerabilities. Provision and troubleshoot RDP and VPN access and maintain remote/DR workstations. Support Bloomberg terminals, trading-floor systems, developer tools, SQL tools, scheduling/container platforms, and approved AI applications. Assist with tape restores, file/database recovery, and quarterly audit restores. Deploy and decommission hardware, support office moves, printers, phones, inventory, and software licensing. Own service desk tickets and walk-up, email, chat, and phone requests; maintain documentation and escalate issues as needed.Skills & Qualifications ~1–3 years of desktop support, help desk, or IT operations experience. ~ Hands-on Active Directory and Windows 10/11 experience. ~ Strong Microsoft 365, Teams, and Outlook knowledge. ~ Basic PowerShell and scripting skills. ~ Familiarity with KACE, SCCM, Intune, or similar endpoint tools. ~ Experience with workstation deployment, imaging, peripherals, asset management, and decommissioning. ~ Familiarity with RDP, VPN, networking, and standard security practices. ~ Regulated/controlled-environment experience is a plus. ~ Financial services and Bloomberg experience is a plus. ~ Relevant certifications are a plus.What We're Looking For Organized, detail-oriented team player with a professional, service-focused approach. Strong communication skills and willingness to help users. Discretion when handling confidential information. Comfortable managing a high-volume support queue and following through on requests.Working Arrangements On-site in NYC; no remote or hybrid option. Occasional scheduled after-hours work for patching and restores. Ability to move/install IT equipment and work in server rooms and wiring closets. Occasional travel to the CT office as needed.","datePosted":"2026-10-20T02:41:45.147Z","dateModified":"2026-10-20T02:41:45.147Z","hiringOrganization":{"@type":"Organization","name":"Cleartech Recruiting","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"681bbdbe56c1a51f1020fb3b"},"url":"https://jobsearcher.com/jobs/681bbdbe56c1a51f1020fb3b"}}