{"schemaVersion":"jobsearcher.job.v1","id":"67e8a5c9e3ee67e9057c87c8","url":"https://jobsearcher.com/jobs/67e8a5c9e3ee67e9057c87c8","canonicalUrl":"https://jobsearcher.com/jobs/67e8a5c9e3ee67e9057c87c8","title":"Technical Support Level 2","description":"Job Title : Technical Support (Level 2)\nLocation : Midtown, NY (Onsite)\nDuration : 12+ Months\nJob description:\n2+ years of progressive experience in the desktop environment.\nAdvanced knowledge and understanding of Windows desktop operating systems and intermediate knowledge and understanding of APPLE MAC systems.\nAdvanced ability to perform complex troubleshooting / analysis of PC hardware, operating systems, and office automation software, with expert level knowledge in at least one area of specialization.\nIntermediate knowledge of the Windows Server Operating System and the ability to perform domain related administrative tasks.\nAbility to perform troubleshooting and analysis of PC hardware, PC operating systems (Windows 2007, Windows 10) and office automation software, with expert level knowledge in at least one area of specialization.\nIntermediate ability to perform complex troubleshooting and analysis of network system devices and PC network hardware and client software.\nAudio Video setup and troubleshooting skills, Intermediate knowledge of MS TEAMS, Zoom integration, configuration.\nAbility to perform troubleshooting and analysis of Microsoft Office Suite of products including versions 2007, 2010, Office 365.\nIntermediate knowledge and understanding of LAN environments\nIntermediate knowledge of communication protocols\nIntermediate knowledge of PC-to-Mainframe access.\nIntermediate knowledge of LAN based e-mail systems (e.g., Outlook, MS Exchange) Creativity and advanced problem-solving skills that lead to effective solutions to complex and varied problems.\nA demonstrated ability to encourage and model positive cross-team partnerships. Intermediate ability to perform complex troubleshooting and analysis of network system devices and PC network hardware and client software.\nKnowledge of printer Maintenance.\nPreferred Qualifications:\nCollege degree in Business or Computer Science\nMicrosoft Certified Systems Engineer (MCSE)\nJob Type: Contract\nBenefits:\nLife insurance\nSchedule:\n8 hour shift\nExperience:\nDesktop support: 4 years (Required)\nAbility to Commute:\nPotsdam, NY 13676 (Preferred)\nAbility to Relocate:\nPotsdam, NY 13676: Relocate before starting work (Preferred)\nWork Location: In person","company":"TechSpace Solutions","rawCompany":"techspacesolutions","city":"Potsdam","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-04-12T20:34:50.491Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Support Level 2","description":"Job Title : Technical Support (Level 2)\nLocation : Midtown, NY (Onsite)\nDuration : 12+ Months\nJob description:\n2+ years of progressive experience in the desktop environment.\nAdvanced knowledge and understanding of Windows desktop operating systems and intermediate knowledge and understanding of APPLE MAC systems.\nAdvanced ability to perform complex troubleshooting / analysis of PC hardware, operating systems, and office automation software, with expert level knowledge in at least one area of specialization.\nIntermediate knowledge of the Windows Server Operating System and the ability to perform domain related administrative tasks.\nAbility to perform troubleshooting and analysis of PC hardware, PC operating systems (Windows 2007, Windows 10) and office automation software, with expert level knowledge in at least one area of specialization.\nIntermediate ability to perform complex troubleshooting and analysis of network system devices and PC network hardware and client software.\nAudio Video setup and troubleshooting skills, Intermediate knowledge of MS TEAMS, Zoom integration, configuration.\nAbility to perform troubleshooting and analysis of Microsoft Office Suite of products including versions 2007, 2010, Office 365.\nIntermediate knowledge and understanding of LAN environments\nIntermediate knowledge of communication protocols\nIntermediate knowledge of PC-to-Mainframe access.\nIntermediate knowledge of LAN based e-mail systems (e.g., Outlook, MS Exchange) Creativity and advanced problem-solving skills that lead to effective solutions to complex and varied problems.\nA demonstrated ability to encourage and model positive cross-team partnerships. Intermediate ability to perform complex troubleshooting and analysis of network system devices and PC network hardware and client software.\nKnowledge of printer Maintenance.\nPreferred Qualifications:\nCollege degree in Business or Computer Science\nMicrosoft Certified Systems Engineer (MCSE)\nJob Type: Contract\nBenefits:\nLife insurance\nSchedule:\n8 hour shift\nExperience:\nDesktop support: 4 years (Required)\nAbility to Commute:\nPotsdam, NY 13676 (Preferred)\nAbility to Relocate:\nPotsdam, NY 13676: Relocate before starting work (Preferred)\nWork Location: In person","datePosted":"2026-04-12T20:34:50.491Z","dateModified":"2026-04-12T20:34:50.491Z","hiringOrganization":{"@type":"Organization","name":"TechSpace Solutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Potsdam","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"67e8a5c9e3ee67e9057c87c8"},"url":"https://jobsearcher.com/jobs/67e8a5c9e3ee67e9057c87c8"}}