{"schemaVersion":"jobsearcher.job.v1","id":"6736c4e792cfff779756180b","url":"https://jobsearcher.com/jobs/6736c4e792cfff779756180b","canonicalUrl":"https://jobsearcher.com/jobs/6736c4e792cfff779756180b","title":"Data Support Engineer","description":"We're in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.\r\nThis type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.\r\nTHE ROLE\r\nEverpure is seeking an L2 Support Engineer to join the Digital Product (DTG) team - a team that powers the data backbone of Everpure's global enterprise. In this role, you will provide application support for the Analytics Platform (Enterprise Data Lake, Snowflake, SnapLogic, Tableau, and enterprise reporting infrastructure) and Master Data Management platforms (Reltio, Boomi, Python).\r\nYou will investigate and resolve complex incidents, from diagnosis and root cause analysis through resolution, in partnership with L3 engineering, DevOps, and data teams. You bring a data-focused mindset and the ability to translate technical complexity into clear, effective communication for both technical and business audiences. If you enjoy solving complex problems and want your work to have a direct impact on business outcomes, this role offers an opportunity to contribute across critical enterprise platforms.\r\nWHAT YOU'LL DO\r\nTake full ownership of escalated incidents from L1, leading technical investigation and driving resolution end-to-end within defined SLAs - without handing off accountability.\r\nInvestigate and resolve escalated incidents across analytics, integration, and master data management platforms, collaborating with engineering, DevOps, and data teams to restore service and maintain operational commitments.\r\nDiagnose and troubleshoot issues across Snowflake data pipelines, SnapLogic integrations, Reltio MDM processes, Boomi workflows, and enterprise reporting platforms.\r\nConduct root cause analysis for significant incidents and contribute to preventive measures, operational improvements, and documentation updates that reduce recurring issues.\r\nMonitor platform health using observability and alerting tools, identify potential issues, and take action to minimize service disruption and business impact.\r\nSupport change, release, and major incident management activities, helping maintain platform stability and providing clear communication to stakeholders.\r\nAssess data quality and platform issues across MDM, analytics, and reporting environments to determine impact and support timely resolution.\r\nCreate and maintain operational documentation, runbooks, and knowledge articles while contributing to continuous improvement across the platform.\r\nWe are primarily an in-office environment and therefore, you will be expected to work from the Prague office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.\r\nWHAT YOU BRING\r\nExperience supporting enterprise applications, data platforms, or business-critical production systems.\r\nExperience troubleshooting issues across applications, integrations, and data pipelines, using SQL and data analysis techniques to identify root causes.\r\nExperience working with cloud data platforms such as Snowflake and integration technologies such as Boomi , SnapLogic , or similar tools.\r\nFamiliarity with observability, monitoring, and incident management tools such as Datadog , PagerDuty, ServiceNow , Jira , or similar platforms.\r\nExperience using Python or similar scripting languages to support troubleshooting, automation, or operational efficiency.\r\nUnderstanding of cloud infrastructure concepts and services, particularly within AWS environments.\r\nStrong analytical, communication, and collaboration skills, with the ability to explain technical issues to both technical and non-technical audiences.\r\nNICE TO HAVE\r\nExperience supporting MDM platforms , particularly Reltio , including data quality rules, entity resolution, and integration troubleshooting.\r\nHands-on experience with Tableau (Cloud) for support of enterprise reporting - including troubleshooting data source connections, extracts, and access issues.\r\nAI-based solutions, including Prompt Engineering, RAG, MCP, or related technologies.\r\nCI/CD, Docker, Kubernetes, DevOps tooling, or enterprise SaaS platforms such as Salesforce, NetSuite, or Workday.\r\nSupporting large-scale SaaS or enterprise production environments.\r\nWHAT YOU CAN EXPECT FROM US\r\nInnovation : We celebrate those who think critically, like a challenge, and aspire to be trailblazers.\r\nGrowth : We give you the space and support to grow along with us and to contribute to something meaningful.\r\nTeam : We build each other up and set aside ego for the greater good.\r\nWe offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out purebenefits.com for more information.\r\nACCOMMODATIONS AND ACCESSIBILITY\r\nCandidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you're invited to an interview.\r\nOUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM\r\nWe're forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn't just accepted but embraced. That's why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.\r\nEverpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.\r\nJ-18808-Ljbffr","company":"Everpure","rawCompany":"everpure","city":"Prague","state":"OK","isRemote":false,"isActive":false,"createdAt":"2026-07-04T03:27:45.357Z","occupations":[{"code":"15-1243.01","title":"Data Warehousing Specialists","slug":"data-warehousing-specialists"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"518210","title":"Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services","slug":"computing-infrastructure-providers-data-processing-web-hosting-and-related-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Data Support Engineer","description":"We're in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.\r\nThis type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.\r\nTHE ROLE\r\nEverpure is seeking an L2 Support Engineer to join the Digital Product (DTG) team - a team that powers the data backbone of Everpure's global enterprise. In this role, you will provide application support for the Analytics Platform (Enterprise Data Lake, Snowflake, SnapLogic, Tableau, and enterprise reporting infrastructure) and Master Data Management platforms (Reltio, Boomi, Python).\r\nYou will investigate and resolve complex incidents, from diagnosis and root cause analysis through resolution, in partnership with L3 engineering, DevOps, and data teams. You bring a data-focused mindset and the ability to translate technical complexity into clear, effective communication for both technical and business audiences. If you enjoy solving complex problems and want your work to have a direct impact on business outcomes, this role offers an opportunity to contribute across critical enterprise platforms.\r\nWHAT YOU'LL DO\r\nTake full ownership of escalated incidents from L1, leading technical investigation and driving resolution end-to-end within defined SLAs - without handing off accountability.\r\nInvestigate and resolve escalated incidents across analytics, integration, and master data management platforms, collaborating with engineering, DevOps, and data teams to restore service and maintain operational commitments.\r\nDiagnose and troubleshoot issues across Snowflake data pipelines, SnapLogic integrations, Reltio MDM processes, Boomi workflows, and enterprise reporting platforms.\r\nConduct root cause analysis for significant incidents and contribute to preventive measures, operational improvements, and documentation updates that reduce recurring issues.\r\nMonitor platform health using observability and alerting tools, identify potential issues, and take action to minimize service disruption and business impact.\r\nSupport change, release, and major incident management activities, helping maintain platform stability and providing clear communication to stakeholders.\r\nAssess data quality and platform issues across MDM, analytics, and reporting environments to determine impact and support timely resolution.\r\nCreate and maintain operational documentation, runbooks, and knowledge articles while contributing to continuous improvement across the platform.\r\nWe are primarily an in-office environment and therefore, you will be expected to work from the Prague office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.\r\nWHAT YOU BRING\r\nExperience supporting enterprise applications, data platforms, or business-critical production systems.\r\nExperience troubleshooting issues across applications, integrations, and data pipelines, using SQL and data analysis techniques to identify root causes.\r\nExperience working with cloud data platforms such as Snowflake and integration technologies such as Boomi , SnapLogic , or similar tools.\r\nFamiliarity with observability, monitoring, and incident management tools such as Datadog , PagerDuty, ServiceNow , Jira , or similar platforms.\r\nExperience using Python or similar scripting languages to support troubleshooting, automation, or operational efficiency.\r\nUnderstanding of cloud infrastructure concepts and services, particularly within AWS environments.\r\nStrong analytical, communication, and collaboration skills, with the ability to explain technical issues to both technical and non-technical audiences.\r\nNICE TO HAVE\r\nExperience supporting MDM platforms , particularly Reltio , including data quality rules, entity resolution, and integration troubleshooting.\r\nHands-on experience with Tableau (Cloud) for support of enterprise reporting - including troubleshooting data source connections, extracts, and access issues.\r\nAI-based solutions, including Prompt Engineering, RAG, MCP, or related technologies.\r\nCI/CD, Docker, Kubernetes, DevOps tooling, or enterprise SaaS platforms such as Salesforce, NetSuite, or Workday.\r\nSupporting large-scale SaaS or enterprise production environments.\r\nWHAT YOU CAN EXPECT FROM US\r\nInnovation : We celebrate those who think critically, like a challenge, and aspire to be trailblazers.\r\nGrowth : We give you the space and support to grow along with us and to contribute to something meaningful.\r\nTeam : We build each other up and set aside ego for the greater good.\r\nWe offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out purebenefits.com for more information.\r\nACCOMMODATIONS AND ACCESSIBILITY\r\nCandidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you're invited to an interview.\r\nOUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM\r\nWe're forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn't just accepted but embraced. That's why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.\r\nEverpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.\r\nJ-18808-Ljbffr","datePosted":"2026-07-04T03:27:45.357Z","dateModified":"2026-07-04T03:27:45.357Z","hiringOrganization":{"@type":"Organization","name":"Everpure","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Prague","addressRegion":"OK","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"6736c4e792cfff779756180b"},"url":"https://jobsearcher.com/jobs/6736c4e792cfff779756180b"}}