Inside Sales Representative

Sales & Business DevelopmentIdentify and develop new business opportunities through cold calling, email campaigns, and digital prospectingQualify leads and convert them into active customersPromote the company's services including air freight, sea freight (FCL/LCL), and logistics solutionsGenerate and follow up on sales leads provided by marketing or managementCustomer Relationship ManagementBuild and maintain strong relationships with customers to ensure repeat businessHandle customer inquiries, quotations, and follow-ups in a timely mannerMaintain accurate records of interactions in CRM systemsFollow up on quotations to maximize conversion ratesMarket IntelligenceMonitor market trends, competitor activity, and customer requirementsProvide feedback to management on pricing, service gaps, and opportunitiesCoordination & SupportWork closely with operations, customer service, and overseas offices to ensure smooth executionEnsure customer onboarding is completed efficientlySupport credit control by monitoring outstanding receivables where neededJ-18808-Ljbffr