{"schemaVersion":"jobsearcher.job.v1","id":"66e706321f29e854810b410f","url":"https://jobsearcher.com/jobs/66e706321f29e854810b410f","canonicalUrl":"https://jobsearcher.com/jobs/66e706321f29e854810b410f","title":"Program Manager Assistant","description":"Emerald Technologies has an exciting opportunity for a proactive Program Manager Assistant (PMA) to join its Brea, CA team! As a PMA, you will play a key role in supporting the Program Management team and collaborating with cross‑functional departments to ensure successful program delivery. This position is responsible for processing customer orders and quotations, ensuring requirements are met accurately and on time.\n\nAdditional responsibilities include: maintaining records of returns, schedule changes, product updates, and pricing adjustments, resolving return credit issues promptly and effectively, tracking, documenting, and reporting program activities for both internal teams and external stakeholders.\n\nCareer Growth\n\nThis position is designed as a stepping stone into Program Management. It is not intended to be a long‑term assistant role. Candidates should be motivated, ambitious, and eager to grow into a full Program Manager position. The PMA role provides the training, exposure, and experience necessary to transition into program leadership.\n\nAt Emerald Technologies each employee has a significant role in building innovative products for various industries. Come and work in a supportive, fun team atmosphere where the work is meaningful, and careers have no limits!\n\nResponsibilities of the Program Manager Assistant:\n\nCollaborate with Program Manager to adjust backlogs, ensuring accurate ship dates, commit dates and improve on-time delivery.\nPrepare reports for key business indicators.\nAssist Program Manager to manage all commercial aspects of the business including product margin, product pricing (price effectiveness, inventory revaluation), RMAs, and ECO's\nAssist in processing customer part orders in accordance with established procedures. Accurately enter orders into computer system per system requirements and established procedures. Issue order confirmations to customers as necessary.\nMaintain customer files as needed for record keeping and for regular interaction with customers regarding account activity.\nCollect information from customers regarding product or service complaints. Process information in accordance with company compliant procedures and ensure that the information is promptly delivered to the Quality Manager and Sales.\nReceive and respond to customer invoicing questions and work with accounting to resolve.\n\nBenefits of the Job:\n\nCompetitive medical, dental, and vision benefits\nHealth Savings Account/Flexible Spending Account\n401K and company matching with no vesting period\nPTO for rest and relaxation\nGym reimbursement (through Anthem)\nEmployee Assistance Program\nA safe and inclusive work environment with team and management support\nEmployee training and development\nCommunity service and philanthropic initiatives\nEmployee appreciation and events\nCareer advancement opportunities\nEmployee Referral program\nEmployee discounts\n\nQualifications of the Program Manager Assistant:\n\nMinimum of 3 years in Customer Service, Program Administration, or a similar role.\nStrong verbal and written communication skills.\nAbility to work independently and efficiently under pressure in a fast-paced environment\nAbility to work with basic mathematical concepts such as fractions, percentages, ratios, and proportions and apply them in practical situations.\nProficiency in Microsoft Office applications: Excel, Word, PowerPoint.\nExcellent organizational and multitasking skills, with the ability to manage competing priorities and deadlines.\n\nEmerald Technologies is an electronics manufacturing services (EMS) provider for original equipment manufacturer (OEM) customers, focusing on high-reliability electronic assemblies. With design and manufacturing facilities in California, Michigan, New Hampshire, Oregon as well as in China and Malaysia. Emerald Technologies specializes in high mix, low- to medium-volume manufacturing for high-reliability markets in the Aerospace/Defense, Life Sciences, Renewable Energy, Industrial Controls, Power & Infrastructure, Semiconductor and Telecommunications sectors. However, our rapid turnaround times, responsive customer service, and collaborative problem-solving approach distinguishes us from the competition.\n\nAt Emerald Technologies, we are committed to fully understanding and meeting the needs of our customers through quality excellence, advanced engineering, and a solid commitment to customer relationships.\n\nThis position requires access to information subject to U.S. export control regulations. Applicants must qualify as a U.S. Person under the International Traffic in Arms Regulations (ITAR).\n\nEmerald Technologies, is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\n\nSchedule & Budgeted Hours\nShift Hours: Monday–Friday, 8:00 AM – 4:30 PM\nPaid Hours Per Day: 8 hours (includes one 30‑minute unpaid meal break).\nOvertime: May be required based on production needs and will be compensated in accordance with California labor law.\nBudgeted Hours\nBudgeted Weekly Hours: 40 hours (5 shifts × 8 hours).\nOvertime: May be required based on production needs and will be compensated in accordance with California labor law.","company":"Emerald Technologies","rawCompany":"emerald technologies","city":"Brea","state":"CA","isRemote":false,"isActive":true,"createdAt":"2026-10-10T10:51:08.845Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"43-5061.00","title":"Production, Planning, and Expediting Clerks","slug":"production-planning-and-expediting-clerks"},{"code":"11-3051.00","title":"Industrial Production Managers","slug":"industrial-production-managers"}],"industries":[{"code":"334418","title":"Printed Circuit Assembly (Electronic Assembly) Manufacturing","slug":"printed-circuit-assembly-electronic-assembly-manufacturing"},{"code":"332710","title":"Machine Shops","slug":"machine-shops"},{"code":"333248","title":"All Other Industrial Machinery Manufacturing","slug":"all-other-industrial-machinery-manufacturing"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Manager Assistant","description":"Emerald Technologies has an exciting opportunity for a proactive Program Manager Assistant (PMA) to join its Brea, CA team! As a PMA, you will play a key role in supporting the Program Management team and collaborating with cross‑functional departments to ensure successful program delivery. This position is responsible for processing customer orders and quotations, ensuring requirements are met accurately and on time.\n\nAdditional responsibilities include: maintaining records of returns, schedule changes, product updates, and pricing adjustments, resolving return credit issues promptly and effectively, tracking, documenting, and reporting program activities for both internal teams and external stakeholders.\n\nCareer Growth\n\nThis position is designed as a stepping stone into Program Management. It is not intended to be a long‑term assistant role. Candidates should be motivated, ambitious, and eager to grow into a full Program Manager position. The PMA role provides the training, exposure, and experience necessary to transition into program leadership.\n\nAt Emerald Technologies each employee has a significant role in building innovative products for various industries. Come and work in a supportive, fun team atmosphere where the work is meaningful, and careers have no limits!\n\nResponsibilities of the Program Manager Assistant:\n\nCollaborate with Program Manager to adjust backlogs, ensuring accurate ship dates, commit dates and improve on-time delivery.\nPrepare reports for key business indicators.\nAssist Program Manager to manage all commercial aspects of the business including product margin, product pricing (price effectiveness, inventory revaluation), RMAs, and ECO's\nAssist in processing customer part orders in accordance with established procedures. Accurately enter orders into computer system per system requirements and established procedures. Issue order confirmations to customers as necessary.\nMaintain customer files as needed for record keeping and for regular interaction with customers regarding account activity.\nCollect information from customers regarding product or service complaints. Process information in accordance with company compliant procedures and ensure that the information is promptly delivered to the Quality Manager and Sales.\nReceive and respond to customer invoicing questions and work with accounting to resolve.\n\nBenefits of the Job:\n\nCompetitive medical, dental, and vision benefits\nHealth Savings Account/Flexible Spending Account\n401K and company matching with no vesting period\nPTO for rest and relaxation\nGym reimbursement (through Anthem)\nEmployee Assistance Program\nA safe and inclusive work environment with team and management support\nEmployee training and development\nCommunity service and philanthropic initiatives\nEmployee appreciation and events\nCareer advancement opportunities\nEmployee Referral program\nEmployee discounts\n\nQualifications of the Program Manager Assistant:\n\nMinimum of 3 years in Customer Service, Program Administration, or a similar role.\nStrong verbal and written communication skills.\nAbility to work independently and efficiently under pressure in a fast-paced environment\nAbility to work with basic mathematical concepts such as fractions, percentages, ratios, and proportions and apply them in practical situations.\nProficiency in Microsoft Office applications: Excel, Word, PowerPoint.\nExcellent organizational and multitasking skills, with the ability to manage competing priorities and deadlines.\n\nEmerald Technologies is an electronics manufacturing services (EMS) provider for original equipment manufacturer (OEM) customers, focusing on high-reliability electronic assemblies. With design and manufacturing facilities in California, Michigan, New Hampshire, Oregon as well as in China and Malaysia. Emerald Technologies specializes in high mix, low- to medium-volume manufacturing for high-reliability markets in the Aerospace/Defense, Life Sciences, Renewable Energy, Industrial Controls, Power & Infrastructure, Semiconductor and Telecommunications sectors. However, our rapid turnaround times, responsive customer service, and collaborative problem-solving approach distinguishes us from the competition.\n\nAt Emerald Technologies, we are committed to fully understanding and meeting the needs of our customers through quality excellence, advanced engineering, and a solid commitment to customer relationships.\n\nThis position requires access to information subject to U.S. export control regulations. Applicants must qualify as a U.S. Person under the International Traffic in Arms Regulations (ITAR).\n\nEmerald Technologies, is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\n\nSchedule & Budgeted Hours\nShift Hours: Monday–Friday, 8:00 AM – 4:30 PM\nPaid Hours Per Day: 8 hours (includes one 30‑minute unpaid meal break).\nOvertime: May be required based on production needs and will be compensated in accordance with California labor law.\nBudgeted Hours\nBudgeted Weekly Hours: 40 hours (5 shifts × 8 hours).\nOvertime: May be required based on production needs and will be compensated in accordance with California labor law.","datePosted":"2026-10-10T10:51:08.845Z","dateModified":"2026-10-10T10:51:08.845Z","hiringOrganization":{"@type":"Organization","name":"Emerald Technologies","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Brea","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"66e706321f29e854810b410f"},"url":"https://jobsearcher.com/jobs/66e706321f29e854810b410f"}}