{"schemaVersion":"jobsearcher.job.v1","id":"66adebb3ea667a9caefc2889","url":"https://jobsearcher.com/jobs/66adebb3ea667a9caefc2889","canonicalUrl":"https://jobsearcher.com/jobs/66adebb3ea667a9caefc2889","title":"Field Technical Support","description":"Location: Coppel TX\nType: Salary\nCompensation: Depends on experience\nCity: Coppell\nMetro Area: Other\nState: TX\nZip: 75019\nDetails:\nWe have a Coppel TX client with an immediate need for a Technical Support person This is hourly full time position.\n\nTo be qualified you must have 2-3 years supporting Mail and Printing Machines.\nTechnical knowledge and understanding of Pitney Bowes equipment a must\n\nDuties and Responsibilities\nMaintains high level of mail processing equipment up time through knowledge of products and customer requirements.\nCombines competent functional knowledge of equipment with customer application(s) and use. May help in planning and coordinating installations through Service Manager.\n\nResponsibilities will include:\nRepair folding and inserting equipment.\nKeeps current with applicable technologies through formal and informal education.\nContributes to revenue growth through solicitation and sales of billable consulting services, parts, labor, including supplies, etc.\nProvides added value to customer through recommendation of billable consulting services and upgrades or by other means: parts, supplies, etc.\nProtects revenues by ensuring integrity of metered mail.\nAdheres to all statutory and company mandated safety regulations and informs customers and/or internal staff of any and all concerns.\n\nQualifications / Requirements:\nProven performance (a minimum of 5 years) in field technical service and customer relations for complex business equipment and systems such as but not limited to mailing equipment, inserters, laser and thermal printers, copiers, facsimile machines, LAN, telecommunications equipment, ATM machines; must have 5 years experience or greater using Pitney Bowes or Bell and Howell equipment.\nSpecialization in electro mechanics, electronics and computer hardware/software\nPC literacy including working knowledge of MS Office suite required\nAbility to troubleshoot hardware, software and peripheral device problems\nAbility to read and interpret schematics, charts, service manuals and parts diagrams required\nAbility to actively solicit and deliver new billable consulting services\nStrong oral and written communication and organization skills\nExcellent listening, interpersonal and observation skills\nAbility to adapt to changing environment in the areas of products and technology, customer personalities and customer knowledge levels\nAbility to transport/lift up to 50 lbs. with or without accommodation\nWillingness to travel long-distance for training and customer visits required.","company":"Triangle Technology","rawCompany":"triangle technology","city":"Texas","state":"PA","isRemote":false,"isActive":false,"createdAt":"2026-08-09T13:29:39.995Z","occupations":[{"code":"49-9099.00","title":"Installation, Maintenance, and Repair Workers, All Other","slug":"installation-maintenance-and-repair-workers-all-other"},{"code":"49-2011.00","title":"Computer, Automated Teller, and Office Machine Repairers","slug":"computer-automated-teller-and-office-machine-repairers"},{"code":"49-2094.00","title":"Electrical and Electronics Repairers, Commercial and Industrial Equipment","slug":"electrical-and-electronics-repairers-commercial-and-industrial-equipment"}],"industries":[{"code":"811210","title":"Electronic and Precision Equipment Repair and Maintenance","slug":"electronic-and-precision-equipment-repair-and-maintenance"},{"code":"811310","title":"Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance","slug":"commercial-and-industrial-machinery-and-equipment-except-automotive-and-electronic-repair-and-maintenance"},{"code":"561439","title":"Other Business Service Centers (including Copy Shops)","slug":"other-business-service-centers-including-copy-shops"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Field Technical Support","description":"Location: Coppel TX\nType: Salary\nCompensation: Depends on experience\nCity: Coppell\nMetro Area: Other\nState: TX\nZip: 75019\nDetails:\nWe have a Coppel TX client with an immediate need for a Technical Support person This is hourly full time position.\n\nTo be qualified you must have 2-3 years supporting Mail and Printing Machines.\nTechnical knowledge and understanding of Pitney Bowes equipment a must\n\nDuties and Responsibilities\nMaintains high level of mail processing equipment up time through knowledge of products and customer requirements.\nCombines competent functional knowledge of equipment with customer application(s) and use. May help in planning and coordinating installations through Service Manager.\n\nResponsibilities will include:\nRepair folding and inserting equipment.\nKeeps current with applicable technologies through formal and informal education.\nContributes to revenue growth through solicitation and sales of billable consulting services, parts, labor, including supplies, etc.\nProvides added value to customer through recommendation of billable consulting services and upgrades or by other means: parts, supplies, etc.\nProtects revenues by ensuring integrity of metered mail.\nAdheres to all statutory and company mandated safety regulations and informs customers and/or internal staff of any and all concerns.\n\nQualifications / Requirements:\nProven performance (a minimum of 5 years) in field technical service and customer relations for complex business equipment and systems such as but not limited to mailing equipment, inserters, laser and thermal printers, copiers, facsimile machines, LAN, telecommunications equipment, ATM machines; must have 5 years experience or greater using Pitney Bowes or Bell and Howell equipment.\nSpecialization in electro mechanics, electronics and computer hardware/software\nPC literacy including working knowledge of MS Office suite required\nAbility to troubleshoot hardware, software and peripheral device problems\nAbility to read and interpret schematics, charts, service manuals and parts diagrams required\nAbility to actively solicit and deliver new billable consulting services\nStrong oral and written communication and organization skills\nExcellent listening, interpersonal and observation skills\nAbility to adapt to changing environment in the areas of products and technology, customer personalities and customer knowledge levels\nAbility to transport/lift up to 50 lbs. with or without accommodation\nWillingness to travel long-distance for training and customer visits required.","datePosted":"2026-08-09T13:29:39.995Z","dateModified":"2026-08-09T13:29:39.995Z","hiringOrganization":{"@type":"Organization","name":"Triangle Technology","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Texas","addressRegion":"PA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"66adebb3ea667a9caefc2889"},"url":"https://jobsearcher.com/jobs/66adebb3ea667a9caefc2889"}}