{"schemaVersion":"jobsearcher.job.v1","id":"667d1db1f147c2837231dfd4","url":"https://jobsearcher.com/jobs/667d1db1f147c2837231dfd4","canonicalUrl":"https://jobsearcher.com/jobs/667d1db1f147c2837231dfd4","title":"Senior Salesforce System Administrator - GovCloud/GovCloud Plus","description":"Benefits: 401(k)\r\n401(k) matching\r\nDental insurance\r\nEmployee discounts\r\nHealth insurance\r\nPaid time off\r\nTraining & development\r\nVision insurance\r\nVeloz is seeking a Senior Salesforce System Administrator to manage, optimize and support a federal Salesforce Center of Innovation (CoI) as the Platform Support Lead. The COI comprises of over 50 applications across 10 organizations. The ideal candidate will play a multifaceted role and be responsible for user management, system configurations, reporting, SecDevOps monitoring and ITIL-aligned incident management and platform support. This role will ensure cohesiveness between all Tiers and manage the day-to-day operations of services, including incident, service requests, and end-user support. This key role will ensure the smooth operation of the Salesforce platform, providing essential support to various application development teams, and maintaining data integrity and system efficiency. A core part of this role involves managing incoming support requests and meeting established SLAs for incident resolution.\r\nThis position requires an active Top Secret clearance and/or active DHS clearance\r\n.\r\nU.S Citizenship is required.\r\nSalary will be based on the number of years of experience.\r\nWhat to Expect (Job Responsibilities): Oversee the generation and management of service request and incident tickets, ensuring timely resolution and closure while maintaining accurate tracking of action items and referrals\r\nLeverage problem-solving skills to diagnose, identify, and analyze issues using standard operating procedures, established knowledge base, and historical data\r\nConfigure and customize Salesforce to meet business requirements, including but not limited to workflow rules, process builder, validation rules, and custom objects\r\nOwn release management and SecDevOps practices (e.g., managing sandbox refreshes, change sets, and CI/CD pipelines)\r\nManage user profiles, roles, permissions sets, and sharing rules to ensure data security and integrity.\r\nCollaborate with IT Security and compliance teams to conduct audits, manage system access control, perform data cleansing and maintenance activities, and adhere to strict government data governance protocols\r\nCollaborate with stakeholders to gather and document business requirements and translate them into technical solutions within Salesforce\r\nTroubleshoot and resolve issues reported by users in a timely manner\r\nDevelop and maintain custom reports and dashboards to provide insights into key metrics and performance indicators\r\nConduct regular system audits and perform data cleansing and maintenance activities as needed\r\nStay current with Salesforce releases and new features and provide recommendations for optimization and enhancement\r\nProvide ongoing training and support to end-users to maximize adoption and utilization of Salesforce\r\nCreating and maintaining clear documentation to support users and internal teams\r\nWhat is Required (Qualifications): Salesforce Certified Platform Administrator II (formerly Advanced Administrator) with experience in advanced system configuration, complex business logic, and reporting is required\r\n8+ years of experience as a Salesforce Administrator, with a solid understanding of Salesforce configuration and customization\r\nBachelor's degree in Computer Science, Information Systems, or a related field\r\nProficiency in Salesforce Lightning Experience and familiarity with Salesforce Classic. Additional certifications such as Platform App Builder are a plus\r\nExperience with Salesforce integrations, knowledge Apex and API-based integrations\r\nSalesforce Proficiency with Sales Cloud, Service Cloud, Field Service+, Shield, Own (formerly OwnBackup)\r\nStrong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.\r\nProficiency with Agile Project Management and use of JIRA and Confluence\r\nAbility to communicate effectively (written and oral) with all levels within the organization\r\nExcellent Organizational Skills and ability to troubleshoot and resolve issues reported by users in a timely manner\r\nNice to Have (Preferred): Experience with DHS programs\r\nKnowledge of enterprise governance, TRM processes, and AI/automation initiatives\r\nFamiliarity with Section 508, FISMA, and FedRAMP requirements\r\nITIL Certification\r\nEligibility Requirements: U.S. Citizenship\r\nActive DHS clearance or Top Secret DoD Clearance\r\nLocation: Ashburn, VA; Hybrid (1-2 days on site)\r\nFlexible work from home options available.\r\nJ-18808-Ljbffr","company":"Socket","rawCompany":"socket","city":"Fairfax","state":"VA","isRemote":false,"isActive":false,"createdAt":"2026-08-08T01:49:45.294Z","occupations":[{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Senior Salesforce System Administrator - GovCloud/GovCloud Plus","description":"Benefits: 401(k)\r\n401(k) matching\r\nDental insurance\r\nEmployee discounts\r\nHealth insurance\r\nPaid time off\r\nTraining & development\r\nVision insurance\r\nVeloz is seeking a Senior Salesforce System Administrator to manage, optimize and support a federal Salesforce Center of Innovation (CoI) as the Platform Support Lead. The COI comprises of over 50 applications across 10 organizations. The ideal candidate will play a multifaceted role and be responsible for user management, system configurations, reporting, SecDevOps monitoring and ITIL-aligned incident management and platform support. This role will ensure cohesiveness between all Tiers and manage the day-to-day operations of services, including incident, service requests, and end-user support. This key role will ensure the smooth operation of the Salesforce platform, providing essential support to various application development teams, and maintaining data integrity and system efficiency. A core part of this role involves managing incoming support requests and meeting established SLAs for incident resolution.\r\nThis position requires an active Top Secret clearance and/or active DHS clearance\r\n.\r\nU.S Citizenship is required.\r\nSalary will be based on the number of years of experience.\r\nWhat to Expect (Job Responsibilities): Oversee the generation and management of service request and incident tickets, ensuring timely resolution and closure while maintaining accurate tracking of action items and referrals\r\nLeverage problem-solving skills to diagnose, identify, and analyze issues using standard operating procedures, established knowledge base, and historical data\r\nConfigure and customize Salesforce to meet business requirements, including but not limited to workflow rules, process builder, validation rules, and custom objects\r\nOwn release management and SecDevOps practices (e.g., managing sandbox refreshes, change sets, and CI/CD pipelines)\r\nManage user profiles, roles, permissions sets, and sharing rules to ensure data security and integrity.\r\nCollaborate with IT Security and compliance teams to conduct audits, manage system access control, perform data cleansing and maintenance activities, and adhere to strict government data governance protocols\r\nCollaborate with stakeholders to gather and document business requirements and translate them into technical solutions within Salesforce\r\nTroubleshoot and resolve issues reported by users in a timely manner\r\nDevelop and maintain custom reports and dashboards to provide insights into key metrics and performance indicators\r\nConduct regular system audits and perform data cleansing and maintenance activities as needed\r\nStay current with Salesforce releases and new features and provide recommendations for optimization and enhancement\r\nProvide ongoing training and support to end-users to maximize adoption and utilization of Salesforce\r\nCreating and maintaining clear documentation to support users and internal teams\r\nWhat is Required (Qualifications): Salesforce Certified Platform Administrator II (formerly Advanced Administrator) with experience in advanced system configuration, complex business logic, and reporting is required\r\n8+ years of experience as a Salesforce Administrator, with a solid understanding of Salesforce configuration and customization\r\nBachelor's degree in Computer Science, Information Systems, or a related field\r\nProficiency in Salesforce Lightning Experience and familiarity with Salesforce Classic. Additional certifications such as Platform App Builder are a plus\r\nExperience with Salesforce integrations, knowledge Apex and API-based integrations\r\nSalesforce Proficiency with Sales Cloud, Service Cloud, Field Service+, Shield, Own (formerly OwnBackup)\r\nStrong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.\r\nProficiency with Agile Project Management and use of JIRA and Confluence\r\nAbility to communicate effectively (written and oral) with all levels within the organization\r\nExcellent Organizational Skills and ability to troubleshoot and resolve issues reported by users in a timely manner\r\nNice to Have (Preferred): Experience with DHS programs\r\nKnowledge of enterprise governance, TRM processes, and AI/automation initiatives\r\nFamiliarity with Section 508, FISMA, and FedRAMP requirements\r\nITIL Certification\r\nEligibility Requirements: U.S. Citizenship\r\nActive DHS clearance or Top Secret DoD Clearance\r\nLocation: Ashburn, VA; Hybrid (1-2 days on site)\r\nFlexible work from home options available.\r\nJ-18808-Ljbffr","datePosted":"2026-08-08T01:49:45.294Z","dateModified":"2026-08-08T01:49:45.294Z","hiringOrganization":{"@type":"Organization","name":"Socket","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Fairfax","addressRegion":"VA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"667d1db1f147c2837231dfd4"},"url":"https://jobsearcher.com/jobs/667d1db1f147c2837231dfd4"}}