{"schemaVersion":"jobsearcher.job.v1","id":"6619bde2ecd38eb905e3ca25","url":"https://jobsearcher.com/jobs/6619bde2ecd38eb905e3ca25","canonicalUrl":"https://jobsearcher.com/jobs/6619bde2ecd38eb905e3ca25","title":"Tier 2 Technical Support Engineer - Hardware & Cloud","description":"A leading technology company in Austin is seeking a Technical Support Engineer (Tier 2) to support customers and resolve technical issues involving hardware, firmware, networking, and cloud systems. This role demands strong communication skills and technical expertise, along with a dedication to enhancing customer experience. The company offers a competitive salary, flexible working hours, and opportunities for professional growth. If you're a proactive thinker ready to tackle complex challenges, this is the position for you.\r\nJ-18808-Ljbffr","company":"Factbird","rawCompany":"factbird","city":"Austin","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-04-09T09:06:24.760Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Tier 2 Technical Support Engineer - Hardware & Cloud","description":"A leading technology company in Austin is seeking a Technical Support Engineer (Tier 2) to support customers and resolve technical issues involving hardware, firmware, networking, and cloud systems. This role demands strong communication skills and technical expertise, along with a dedication to enhancing customer experience. The company offers a competitive salary, flexible working hours, and opportunities for professional growth. If you're a proactive thinker ready to tackle complex challenges, this is the position for you.\r\nJ-18808-Ljbffr","datePosted":"2026-04-09T09:06:24.760Z","dateModified":"2026-04-09T09:06:24.760Z","hiringOrganization":{"@type":"Organization","name":"Factbird","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Austin","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"6619bde2ecd38eb905e3ca25"},"url":"https://jobsearcher.com/jobs/6619bde2ecd38eb905e3ca25"}}