Table Games Team Manager

At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.Job Title: Table Games Team ManagerSalary: $85,000Department: Table GamesReports To: Director of Table GamesPosition SummaryThe Table Games Team Manager is responsible for the administrative and operational support functions of the Table Games department, with a primary focus on workforce management, scheduling, and compliance tracking. This role ensures optimal staffing levels to meet business demands while maintaining adherence to regulatory requirements, company policies, and labor guidelines. The position also plays a key role in analyzing table games spread and limits to support revenue optimization and operational efficiency.Key ResponsibilitiesDevelop, manage, and publish weekly and monthly staff schedules based on business volumes, special events, and operational needsMonitor daily staffing levels and make real-time adjustments to ensure appropriate coverage across all shiftsAdminister and track all Paid Time Off (PTO) requests, ensuring proper documentation and alignment with departmental guidelinesManage and maintain accurate records related to Family and Medical Leave Act (FMLA), ensuring compliance with all applicable laws and company policiesMaintain attendance records, track occurrences, and communicate trends or concerns to leadershipAnalyze table games spread, utilization, and betting limits to recommend adjustments that maximize revenue while maintaining guest experience and game protectionPartner with Table Games leadership to forecast staffing needs based on historical data, seasonal trends, and business projectionsPrepare and distribute reports related to labor costs, scheduling efficiency, staffing ratios, and operational performanceEnsure all team member records, documentation, and administrative processes are accurate, current, and audit-readySupport recruitment, onboarding, and training coordination for new hires within the departmentAct as a liaison between Table Games leadership, Human Resources, and Payroll regarding scheduling, leave management, and employee recordsAssist in the development and implementation of departmental policies, procedures, and best practicesProvide administrative support for disciplinary tracking, performance documentation, and compliance auditsPerform other duties as assignedQualificationsMinimum 2–3 years of experience in casino operations, preferably within Table GamesPrevious experience in scheduling, workforce management, or administrative operations strongly preferredStrong understanding of table games operations, including game spread and limit strategiesWorking knowledge of labor laws, FMLA, and attendance tracking practicesProficiency in scheduling and workforce management systemsAdvanced skills in Microsoft Excel and data analysisStrong organizational skills with high attention to detailAbility to manage multiple priorities in a fast-paced, dynamic environmentExcellent communication and interpersonal skillsAbility to handle confidential information with professionalism and discretionWork Environment & ExpectationsMust be flexible to work varying shifts, including nights, weekends, and holidays as neededAbility to respond to operational needs in real-time and adjust staffing accordinglyConsistent presence on the casino floor and in the office to support team members and leadershipPhysical RequirementsAbility to sit, stand, and walk for extended periodsAbility to use standard office equipment, including computers and scheduling systemsKey CompetenciesAnalytical thinking and decision-makingAttention to detail and accuracyTime management and organizational skillsCommunication and collaborationProblem-solving and adaptabilityThis role is critical to ensuring the Table Games department operates efficiently, remains compliant, and is staffed appropriately to deliver a high-quality guest experience while maximizing revenue opportunities.An Estimated Salary For This Position Would BeWe believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.