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Career Center HomeSearch JobsRetail Store Manager5 mi/8 km 10 mi/15 km 25 mi/40 km 50 mi/80 km 100 mi/160 km 200 mi/320 kmResultsJob DetailsExplore LocationRetail Store ManagerShare Print Call UsCAZA CollectiveAliso Viejo, California, United States+1Denver, Colorado, United States(on-site)Retail Store ManagerShare Print Call UsCAZA CollectiveAliso Viejo, California, United States(on-site)Posted 9 hours agoRetail Store ManagerShare Print Call UsCAZA CollectiveAliso Viejo, California, United States+1Denver, Colorado, United States(on-site)Job TypeFull-TimeJob DurationIndefiniteSalary$75,000.00 - $85,000.00Min Experience5-7 YearsMin EducationBA/BS/UndergraduateRequired TravelNoneSalary - TypeYearly SalaryJob FunctionExecutive/ManagementRetail Store ManagerThe insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.Retail Store ManagerThe insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.DescriptionJob DescriptionPosition SummaryWe are seeking an experienced Retail Store Manager to lead a high-volume flagship location for a growing fine jewelry organization. This is a critical role responsible for driving business performance, elevating the client experience, developing high-performing teams, and fostering a culture of accountability and operational excellence.This position will oversee a team of approximately 10-12 employees within a fast-paced, high-volume, multi-million-dollar flagship location. The ideal candidate is a proven jewelry leader who thrives in dynamic environments and can immediately step into a complex operation, balancing team development, sales performance, customer experience, and day-to-day business execution.Essential Job ResponsibilitiesLeadership and Team DevelopmentLead, coach, and develop a team of approximately 10-12 employees.Create a positive, collaborative, and high-performance team culture.Provide ongoing coaching, training, accountability conversations, and performance feedback.Participate in interviewing, hiring, onboarding, and developing top talent.Build strong leadership presence while maintaining professional boundaries with the team.Identify performance gaps and create actionable development plans.Foster team engagement while maintaining accountability and operational standards.Serve as a hands-on leader who actively models expectations and behaviors.Sales Performance and Business GrowthLead and mentor team members to achieve and exceed store sales goals.Drive business performance through KPI ownership, accountability, and coaching initiatives.Establish, monitor, and reinforce key performance indicators including:Sales volumeConversionTeam productivityAverage transaction valueClienteling activityAppointment performanceCustomer experience metricsAnalyze store performance data and identify opportunities for improvement.Implement strategic initiatives that improve overall store results and team effectiveness.Monitor sales goals and business objectives while ensuring strong financial performance.Client Experience And Relationship DevelopmentDeliver and model an elevated, luxury customer experience.Lead by example through in-person appointments and consultative selling experiences.Drive clienteling efforts and establish relationship-building best practices.Support and coach the team around closing strategies and customer engagement.Partner with internal teams to resolve customer concerns and escalations effectively.Ensure every customer interaction reflects high-touch service standards and brand values.Store Operations and OwnershipMaintain ownership of day-to-day store operations and overall business performance.Support scheduling, staffing, team productivity, and operational execution.Monitor adherence to store goals, budgets, and business initiatives.Implement operational efficiencies, policies, and process improvements.Maintain luxury showroom standards and visual merchandising presentation.Support planogram execution, seasonal rollouts, and showroom updates.Partner with leadership regarding higher-level approvals and escalated matters as needed.Operate effectively within a rapidly evolving, growth-oriented business environment.Candidate Attributes IncludeStrong leadership presence with the ability to inspire and develop teams.Experience having accountability conversations and delivering difficult feedback professionally.Strong understanding of KPIs and performance management.Ability to create structure while maintaining a positive and engaging environment.Excellent communication and relationship-building skills.Strong emotional intelligence and leadership maturity.Entrepreneurial mindset with strong ownership mentality.Ability to maintain professional boundaries while fostering team camaraderie.Highly organized with strong operational instincts.Comfortable working in a fast-paced, high-volume retail environment.QualificationsRequired:Minimum 5+ years of fine jewelry industry experience required.Minimum 3+ years of jewelry management experience required.Experience managing and developing retail teams.Proven success driving sales performance and operational execution.Strong understanding of KPIs and performance metrics.Experience coaching, mentoring, and developing team members.Experience with CRM systems and clienteling initiatives.Strong business and financial acumen.Excellent written and verbal communication skills.PreferredBridal jewelry experience.Experience supporting custom jewelry sales processes.Experience leading flagship or high-volume retail environments.College degree preferred.WORKING CONDITIONS / ENVIRONMENTLocation: On-site, Denver, ColoradoFlagship retail showroom environmentFull-time positionReports to: Director of Store Performance & OperationsVariable scheduling modelFriday and Saturday availability requiredOne Sunday off per monthFlexibility to support evolving business needs and operational prioritiesCompensationBase Salary: $75,000-$85,000 annually, depending on experienceBonus eligibility availableExisting company-wide sales bonus structure paid bi-weeklyAdditional store-performance incentive program currently being developedBenefits & PerksMedical, dental, and vision insurancePTO and paid holidays401(k) company matchParental leaveEmployee discount programOpportunity to lead a flagship location within a growing fine jewelry organizationHigh visibility leadership role with opportunity for long-term growthAbout The CompanyOur client is an established and growing fine jewelry organization known for exceptional craftsmanship, elevated customer experiences, and a highly personalized approach to luxury retail. The organization is entering an exciting phase of growth and evolution and is seeking leaders who can bring structure, accountability, and strong people leadership while supporting the next chapter of expansion.This role requires U.S. work authorization, as it is based in the United States. Please be advised that sponsorship for employment visas is not available through CAZA Collective or our clients.CAZA Collective proudly represents leading organizations across the diamond, gem, jewelry, and luxury industries. We celebrate diversity and are committed to fostering an inclusive and equitable hiring process.Job ID: 84412761CAZA CollectiveHuman Resources/StaffingAliso Viejo , CA , USCAZA Collective: Matching the Diamond, Gem & Jewelry Industry with Top Talent The CAZA Collective is a staffing and recruiting company with a dedicated focus on the Diamond, Gem, and Jewelry industry. We take pride in offering tailored talent solutions that cover all facets of this specialized field, ensuring that businesses and professionals alike find the perfect match to foster growth and success. Our expertise spans across a wide range of industry sectors, including Diamond Mining and Trading, Jewelry Manufacturing...View Full ProfileMore Jobs from CAZA CollectiveDirector of Merchandising & Inventory StrategyDenver, Colorado, United States7 days agoCustom Jewelry Production LeadLos Angeles, California, United States15 days agoDirector of OperationsMetairie, Louisiana, United States15 days agoSee all JobsJobs You May LikeDirector of Merchandising & Inventory StrategyCAZA CollectiveDenver, CO, United States (on-site)CVP Personal Lines ManagerChubbEnglewood, CO, United States (on-site)SCBench JewelerShane Co.CO, United States (on-site)Territory Sales RepresentativeCAZA CollectiveNY, United States (remote)Contact120 Broadway, Suite 2820New York, New York 10271(646) 658-0249Quick LinksSite MapTerms of UsePrivacy PolicyAs the leading non-profit jewelry association in the United States, Jewelers of America is your resource on how to shop for jewelry with confidence.© 2026 Jewelers of America, Inc.. All Rights Reserved.Job LocationAliso Viejo, California, United States Denver, Colorado, United StatesMedian SalaryNet Salary per month$7,972Median Apartment Rent in City Center(1-3 Bedroom)$2,867 - $4,167$3,517Safety Index58/10058UtilitiesBasic(Electricity, heating, cooling, water, garbage for 915 sq ft apartment)$150 - $325$215High-Speed Internet$52 - $120$73TransportationGasoline(1 gallon)$4.96Taxi Ride(1 mile)$3.32Data is collected and updated regularly using reputable sources, including corporate websites and governmental reporting institutions.Loading...