{"schemaVersion":"jobsearcher.job.v1","id":"652ce736362caf5517d5b6b7","url":"https://jobsearcher.com/jobs/652ce736362caf5517d5b6b7","canonicalUrl":"https://jobsearcher.com/jobs/652ce736362caf5517d5b6b7","title":"Operations Assistant","description":"Operations AssistantArk is looking for an energetic and customer-focused Operations Assistant to join our growing team. The Operations Assistant plays a vital role in the customer's experience at Ark as they are often the first point of contact with our customers. In addition, the Operations Assistant, while under general supervision, will provide administrative support along with clerical tasks for the Data Center Operations group, clients, staff and/or contractors.This is a full-time position, located on site at the Duluth Data Center.Essential Duties and Responsibilities:Manages a ticket queue and escalate issues to appropriate team membersManages ordering and stocking of office and break room suppliesPerforms immediate cleaning duties necessary to maintain a clean and safe facilityPerforms other maintenance duties as assigned by the Director of Data Center OperationsResponsible for managing incoming and outgoing shipments. This includes the preparation of outgoing packages, return shipments and receipt of deliveries.Manages bi-annual physical access audits for colocation customersManages conference room reservations requested by internal team members or by customersCreates purchase orders and places material orders with vendorsAssists with coordinating planned PM events with DC ManagerHandles new customer security registration for physical access to facilityHandles temporary badging for visitors/vendors/contractorsSupports escort of visitors/vendors per ticket request, as neededAssists with documenting circuit handoffs utilizing DC Operations cross connect record workbookAssists with document management and quality assurance for all DC Operations informationChecks PO Box at least weekly and sorts/delivers mail to everyone in the officeStays current with Data Center training on processes and procedures as they are created or revised and as directed by the Director of Data Center OperationsAbility to support Data Center Audits and CertificationsAdditional duties, as assignedRequirements:2+ years of customer service experienceProficient with Microsoft Office applicationsEffectively communicate, orally and in writingUnderstand and follow oral and written instructionsAbility to prioritize and manage multi-functional tasksAbility to work effectively under pressure, and against strict time constraintsAbility to work individually or as a team member in a cooperative work environmentWorking Conditions:Office based with access to areas of the data centerRegularly lifting up to 20 poundsCompensation: The compensation for this position is $33,990-45,000 annually. Final offer amounts are determined by multiple factors including experience and skillsets.","company":"Ark Data Centers","rawCompany":"ark data centers","city":"Duluth","state":"MN","isRemote":false,"isActive":false,"createdAt":"2026-08-25T06:33:01.240Z","occupations":[{"code":"43-9061.00","title":"Office Clerks, General","slug":"office-clerks-general"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"},{"code":"43-9199.00","title":"Office and Administrative Support Workers, All Other","slug":"office-and-administrative-support-workers-all-other"}],"industries":[{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"518210","title":"Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services","slug":"computing-infrastructure-providers-data-processing-web-hosting-and-related-services"},{"code":"561110","title":"Office Administrative Services","slug":"office-administrative-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Operations Assistant","description":"Operations AssistantArk is looking for an energetic and customer-focused Operations Assistant to join our growing team. The Operations Assistant plays a vital role in the customer's experience at Ark as they are often the first point of contact with our customers. In addition, the Operations Assistant, while under general supervision, will provide administrative support along with clerical tasks for the Data Center Operations group, clients, staff and/or contractors.This is a full-time position, located on site at the Duluth Data Center.Essential Duties and Responsibilities:Manages a ticket queue and escalate issues to appropriate team membersManages ordering and stocking of office and break room suppliesPerforms immediate cleaning duties necessary to maintain a clean and safe facilityPerforms other maintenance duties as assigned by the Director of Data Center OperationsResponsible for managing incoming and outgoing shipments. This includes the preparation of outgoing packages, return shipments and receipt of deliveries.Manages bi-annual physical access audits for colocation customersManages conference room reservations requested by internal team members or by customersCreates purchase orders and places material orders with vendorsAssists with coordinating planned PM events with DC ManagerHandles new customer security registration for physical access to facilityHandles temporary badging for visitors/vendors/contractorsSupports escort of visitors/vendors per ticket request, as neededAssists with documenting circuit handoffs utilizing DC Operations cross connect record workbookAssists with document management and quality assurance for all DC Operations informationChecks PO Box at least weekly and sorts/delivers mail to everyone in the officeStays current with Data Center training on processes and procedures as they are created or revised and as directed by the Director of Data Center OperationsAbility to support Data Center Audits and CertificationsAdditional duties, as assignedRequirements:2+ years of customer service experienceProficient with Microsoft Office applicationsEffectively communicate, orally and in writingUnderstand and follow oral and written instructionsAbility to prioritize and manage multi-functional tasksAbility to work effectively under pressure, and against strict time constraintsAbility to work individually or as a team member in a cooperative work environmentWorking Conditions:Office based with access to areas of the data centerRegularly lifting up to 20 poundsCompensation: The compensation for this position is $33,990-45,000 annually. Final offer amounts are determined by multiple factors including experience and skillsets.","datePosted":"2026-08-25T06:33:01.240Z","dateModified":"2026-08-25T06:33:01.240Z","hiringOrganization":{"@type":"Organization","name":"Ark Data Centers","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Duluth","addressRegion":"MN","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"652ce736362caf5517d5b6b7"},"url":"https://jobsearcher.com/jobs/652ce736362caf5517d5b6b7"}}