{"schemaVersion":"jobsearcher.job.v1","id":"64fff79d1ddab5b2673e7795","url":"https://jobsearcher.com/jobs/64fff79d1ddab5b2673e7795","canonicalUrl":"https://jobsearcher.com/jobs/64fff79d1ddab5b2673e7795","title":"Customer Relations Representative","description":"Description:\nSafely and effectively procures new business and maintains existing customer base.\nPlease see our website for more information regarding Baker Commodities, Inc. www.bakercommodities.com\n\nBenefits\nMedical, dental and vision coverage offered\n401(k) With employer contribution\nPaid holidays, vacation and sick time\nCompany sponsored life insurance\nCompany sponsored short and long-term disability\nPet Insurance\nDuties and Responsibilities\nResponsible for soliciting new business and maintaining the existing customer base. This will include the various aspects of the meat, fish, food processing, and restaurant industries for hard material, grease trap services, used cooking oil collection, and repair and maintenance of drains and grease traps.\nResponsible for communicating with customers on an ongoing basis to determine if they are receiving proper service, require additional services or equipment, and are overall satisfied with their service.\nResponsible for meeting with cancelled accounts to determine the reasons for the canceling and try and to attempt to get the accounts back.\nSchedule meetings with customers and set-up cold calls in areas identified by the Division Manager and Procurement Operations Manager.\nPosition requires the ability to properly communicate orally and in writing with customers and all levels of Company personnel, which could include the business owners and Officers, Division management, Division staff in various departments, etc.\nMay be required to meet/communicate with various City and/or County inspectors involved in the regulating and enforcement of laws and regulations pertaining to the services provided by the Company.\n75-90 percent of the day will require being in the field visiting new and existing customers. depending on the tasks assigned for the day/week.\nPrepare customer setup sheets and possibly enter new customer information into the Company’s routing system.\nProvide daily reports to the Division General Manager and Procurement Operations Manager.\nFollow up on stops with no material picked up as identified by the drivers to determine why the stop of routed and if it needs to be re-routed.\nInteract with others in a professional and ethical manner\nFollow department and company procedures\nKeep up regular attendance and punctuality; regular attendance and punctuality are essential for the smooth operation of this company\nOther duties as assigned for the purpose of ensuring the efficient and effective operation of the business. These responsibilities may change from time to time are business needs evolve over time.\nRequirements:\nKnowledge, Skills, Abilities, Professional Certifications, Education, Experience and Travel Requirements\nTravel requirements 75-90% travel requirement\nValid Drivers License with acceptable MVR\n3 to 5 years’ experience and contacts in the restaurant/food industry.\nAble to work independently.\nWorking knowledge of Microsoft Office including Outlook, Excel and Word.\nHigh school diploma\nPhysical Demands/Requirements:\nConstantly (over 2/3):\nTravels to customer locations and moves throughout customer facilities such as kitchen and areas where grease collection occurs\nMoves materials or documents up to 40 lb.\nOperates computer and other office productivity machinery such as calculator, copy machine and printer.\nReview documents, organizes data and detects accuracy of information\nCommunicates with customers and co-workers and exchanges accurate information in-person, telephonically and via electronic devices/e-mail\nFrequently (1/3-2/3):\nMoves throughout office accessing files, office machinery, etc.\nRemain in a stationary position for up to 50% or more of the time\nAbout Baker Commodities, Inc.\nBaker Commodities Inc. has been in business for over 80 years. We are a privately owned company with manufacturing facilities strategically located within the United States providing quality products and services worldwide. Much of our success is due to our outstanding employees. Through their careful attention to quality, service, innovation and integrity, we will continue to be one of the world's premier rendering companies.\nEOE STATEMENT\nWe are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability status, protected veteran status or any other characteristic protected by applicable federal, state or local law.\nCo ID: Baker Commodities,\nJob ID: 13B 072426 129 1\nJD: Customer Relations Representative 129 13-072326A","company":"Baker Commodities","rawCompany":"baker commodities","city":"Southwick","state":"MA","isRemote":false,"isActive":false,"createdAt":"2026-08-01T02:42:31.889Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"41-4012.00","title":"Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-except-technical-and-scientific-products"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"}],"industries":[{"code":"311812","title":"Commercial Bakeries","slug":"commercial-bakeries"},{"code":"425120","title":"Wholesale Trade Agents and Brokers","slug":"wholesale-trade-agents-and-brokers"},{"code":"541820","title":"Public Relations Agencies","slug":"public-relations-agencies"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Relations Representative","description":"Description:\nSafely and effectively procures new business and maintains existing customer base.\nPlease see our website for more information regarding Baker Commodities, Inc. www.bakercommodities.com\n\nBenefits\nMedical, dental and vision coverage offered\n401(k) With employer contribution\nPaid holidays, vacation and sick time\nCompany sponsored life insurance\nCompany sponsored short and long-term disability\nPet Insurance\nDuties and Responsibilities\nResponsible for soliciting new business and maintaining the existing customer base. This will include the various aspects of the meat, fish, food processing, and restaurant industries for hard material, grease trap services, used cooking oil collection, and repair and maintenance of drains and grease traps.\nResponsible for communicating with customers on an ongoing basis to determine if they are receiving proper service, require additional services or equipment, and are overall satisfied with their service.\nResponsible for meeting with cancelled accounts to determine the reasons for the canceling and try and to attempt to get the accounts back.\nSchedule meetings with customers and set-up cold calls in areas identified by the Division Manager and Procurement Operations Manager.\nPosition requires the ability to properly communicate orally and in writing with customers and all levels of Company personnel, which could include the business owners and Officers, Division management, Division staff in various departments, etc.\nMay be required to meet/communicate with various City and/or County inspectors involved in the regulating and enforcement of laws and regulations pertaining to the services provided by the Company.\n75-90 percent of the day will require being in the field visiting new and existing customers. depending on the tasks assigned for the day/week.\nPrepare customer setup sheets and possibly enter new customer information into the Company’s routing system.\nProvide daily reports to the Division General Manager and Procurement Operations Manager.\nFollow up on stops with no material picked up as identified by the drivers to determine why the stop of routed and if it needs to be re-routed.\nInteract with others in a professional and ethical manner\nFollow department and company procedures\nKeep up regular attendance and punctuality; regular attendance and punctuality are essential for the smooth operation of this company\nOther duties as assigned for the purpose of ensuring the efficient and effective operation of the business. These responsibilities may change from time to time are business needs evolve over time.\nRequirements:\nKnowledge, Skills, Abilities, Professional Certifications, Education, Experience and Travel Requirements\nTravel requirements 75-90% travel requirement\nValid Drivers License with acceptable MVR\n3 to 5 years’ experience and contacts in the restaurant/food industry.\nAble to work independently.\nWorking knowledge of Microsoft Office including Outlook, Excel and Word.\nHigh school diploma\nPhysical Demands/Requirements:\nConstantly (over 2/3):\nTravels to customer locations and moves throughout customer facilities such as kitchen and areas where grease collection occurs\nMoves materials or documents up to 40 lb.\nOperates computer and other office productivity machinery such as calculator, copy machine and printer.\nReview documents, organizes data and detects accuracy of information\nCommunicates with customers and co-workers and exchanges accurate information in-person, telephonically and via electronic devices/e-mail\nFrequently (1/3-2/3):\nMoves throughout office accessing files, office machinery, etc.\nRemain in a stationary position for up to 50% or more of the time\nAbout Baker Commodities, Inc.\nBaker Commodities Inc. has been in business for over 80 years. We are a privately owned company with manufacturing facilities strategically located within the United States providing quality products and services worldwide. Much of our success is due to our outstanding employees. Through their careful attention to quality, service, innovation and integrity, we will continue to be one of the world's premier rendering companies.\nEOE STATEMENT\nWe are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability status, protected veteran status or any other characteristic protected by applicable federal, state or local law.\nCo ID: Baker Commodities,\nJob ID: 13B 072426 129 1\nJD: Customer Relations Representative 129 13-072326A","datePosted":"2026-08-01T02:42:31.889Z","dateModified":"2026-08-01T02:42:31.889Z","hiringOrganization":{"@type":"Organization","name":"Baker Commodities","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Southwick","addressRegion":"MA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"64fff79d1ddab5b2673e7795"},"url":"https://jobsearcher.com/jobs/64fff79d1ddab5b2673e7795"}}