{"schemaVersion":"jobsearcher.job.v1","id":"649de5f9d78adcef195dbe47","url":"https://jobsearcher.com/jobs/649de5f9d78adcef195dbe47","canonicalUrl":"https://jobsearcher.com/jobs/649de5f9d78adcef195dbe47","title":"GenAI Analytics Program Lead","description":"At ADP, we always put our clients first and our approach to GenAI is no different. Across Sales & Marketing teams, we will leverage GenAI, Data and Machine Learning to identify the next best action, create tailored messaging to address specific client problems, provide real time support with relevant content and context and hyper personalize our outreaches so that clients receive the most relevant and latest information about solutions that can help them overcome very specific challenges and grow their business. In this role, you will have access to the most unique and one of the largest HCM Data Sets and do exploratory analysis & build machine learning models. It’s more than digits and dials you’re making huge decisions that impact millions of clients.\nADP is searching for a Technical Product Owner/Project Manager. The position is primarily responsible for managing the product roadmap and delivery of Data as a Service (‘DaaS’) and Analytic solutions for the Enterprise Service Data and Analytics teams. This role will drive product evolution by working with key stakeholders to prioritize project and feature delivery while managing the activities of technology teams responsible for execution. The successful candidate must have a clear understanding of data as a product with the same needs for reliability, accuracy, and ease of use of consumer-based technology products. This highly visible role continuously aligns and balances product direction with ADP’s Service Modernization Program, Business Unit needs and CDO policies/guidelines.\nPrimary Responsibilities:\nCreate and maintain product roadmaps.\nDevelop and maintain project plans and/or user stories/features/capabilities (may vary by project).\nCommunicate quarterly program accomplishments to ADP senior leaders and executives.\nTrack and report project status.\nHelp technology teams navigate challenges and roadblocks.\nWork with stakeholders to clearly define expectations and success criteria.\nWork with department counterparts to align DaaS and Analytic solutions to strategic Service initiatives.\nSkills Required:\n10 + years of experience\nBachelor’s degree\nMaster, PMP Certifications\nExcellent product management and solution delivery skills.\nUnderstanding of Agile/Scrum methodology (e.g. backlog and sprint planning, retrospectives, etc.).\nKnowledge of cloud big data platforms such as Databricks, Snowflake and AWS.\nKnowledge of AI/ML, including GenAI/LLM based solutions.\nKnowledge of BI solutions such as PowerBI, Tableau and Salesforce CRMa\nKnowledge of Salesforce Service Cloud and DataCloud.\nKnowledge of traditional and digital contact center technologies including Chatbots, the Genesys Product Suite and contact center concepts a big plus.\nSolid analytical, problem determination and resolution skills\nExcellent oral and written Communications\nAbility to work under pressure\nFlexible and professional\nSolid organization skills\nExcellent interpersonal skills/team player\nA little about ADP: We are a global leader in HR technology, offering the latest AI and machine learning-enhanced payroll, tax, HR, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. ADP has a deep commitment to diversity, equity, and inclusion as a global Best Places to Work, DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more.\nLearn more about ADP’s commitment on our YouTube channel: http://adp.careers/DEI_Videos\nYOU’LL LOVE WORKING HERE BECAUSE YOU CAN:\nHave courageous team collaboration. Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another’s ideas to net out the best solution.\nDeliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We’re obsessed with the art of achieving simplicity with a focus on client happiness and productivity.\nBe surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.\nAct like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.\nGive back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP’s Philanthropic Foundation.\nJoin a company committed to equality and equity. Our goal is to impact lasting change through our actions.\n\n#J-18808-Ljbffr","company":"Automatic Data Processing","rawCompany":"automatic data processing","city":"Roseland","state":"NJ","isRemote":false,"isActive":true,"createdAt":"2026-07-16T04:03:17.860Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"GenAI Analytics Program Lead","description":"At ADP, we always put our clients first and our approach to GenAI is no different. Across Sales & Marketing teams, we will leverage GenAI, Data and Machine Learning to identify the next best action, create tailored messaging to address specific client problems, provide real time support with relevant content and context and hyper personalize our outreaches so that clients receive the most relevant and latest information about solutions that can help them overcome very specific challenges and grow their business. In this role, you will have access to the most unique and one of the largest HCM Data Sets and do exploratory analysis & build machine learning models. It’s more than digits and dials you’re making huge decisions that impact millions of clients.\nADP is searching for a Technical Product Owner/Project Manager. The position is primarily responsible for managing the product roadmap and delivery of Data as a Service (‘DaaS’) and Analytic solutions for the Enterprise Service Data and Analytics teams. This role will drive product evolution by working with key stakeholders to prioritize project and feature delivery while managing the activities of technology teams responsible for execution. The successful candidate must have a clear understanding of data as a product with the same needs for reliability, accuracy, and ease of use of consumer-based technology products. This highly visible role continuously aligns and balances product direction with ADP’s Service Modernization Program, Business Unit needs and CDO policies/guidelines.\nPrimary Responsibilities:\nCreate and maintain product roadmaps.\nDevelop and maintain project plans and/or user stories/features/capabilities (may vary by project).\nCommunicate quarterly program accomplishments to ADP senior leaders and executives.\nTrack and report project status.\nHelp technology teams navigate challenges and roadblocks.\nWork with stakeholders to clearly define expectations and success criteria.\nWork with department counterparts to align DaaS and Analytic solutions to strategic Service initiatives.\nSkills Required:\n10 + years of experience\nBachelor’s degree\nMaster, PMP Certifications\nExcellent product management and solution delivery skills.\nUnderstanding of Agile/Scrum methodology (e.g. backlog and sprint planning, retrospectives, etc.).\nKnowledge of cloud big data platforms such as Databricks, Snowflake and AWS.\nKnowledge of AI/ML, including GenAI/LLM based solutions.\nKnowledge of BI solutions such as PowerBI, Tableau and Salesforce CRMa\nKnowledge of Salesforce Service Cloud and DataCloud.\nKnowledge of traditional and digital contact center technologies including Chatbots, the Genesys Product Suite and contact center concepts a big plus.\nSolid analytical, problem determination and resolution skills\nExcellent oral and written Communications\nAbility to work under pressure\nFlexible and professional\nSolid organization skills\nExcellent interpersonal skills/team player\nA little about ADP: We are a global leader in HR technology, offering the latest AI and machine learning-enhanced payroll, tax, HR, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. ADP has a deep commitment to diversity, equity, and inclusion as a global Best Places to Work, DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more.\nLearn more about ADP’s commitment on our YouTube channel: http://adp.careers/DEI_Videos\nYOU’LL LOVE WORKING HERE BECAUSE YOU CAN:\nHave courageous team collaboration. Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another’s ideas to net out the best solution.\nDeliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We’re obsessed with the art of achieving simplicity with a focus on client happiness and productivity.\nBe surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.\nAct like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.\nGive back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP’s Philanthropic Foundation.\nJoin a company committed to equality and equity. Our goal is to impact lasting change through our actions.\n\n#J-18808-Ljbffr","datePosted":"2026-07-16T04:03:17.860Z","dateModified":"2026-07-16T04:03:17.860Z","hiringOrganization":{"@type":"Organization","name":"Automatic Data Processing","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Roseland","addressRegion":"NJ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"649de5f9d78adcef195dbe47"},"url":"https://jobsearcher.com/jobs/649de5f9d78adcef195dbe47"}}