{"schemaVersion":"jobsearcher.job.v1","id":"6490e2ebd0df2eb59f33e088","url":"https://jobsearcher.com/jobs/6490e2ebd0df2eb59f33e088","canonicalUrl":"https://jobsearcher.com/jobs/6490e2ebd0df2eb59f33e088","title":"Guest Experience Associate","description":"Job Description\nWhy You’ll Love this Guest Experience Associate Job!\nDeliver First-Class Service in a Luxury Hospitality Environment\n\nIf you thrive in high-end, fast-paced environments and have a passion for luxury hospitality, guest experience, and personalized service, Go Rentals is the place for you. Join us as a Guest Experience Associate, also known as a Carcierge in Berkeley, MO, and become part of a team known for delivering white-glove service to private aviation guests, high-profile travelers, and luxury clientele!\n\nThe Guest Experience Associate - Carcierge is the face of Go Rentals, a guest-facing luxury hospitality role responsible for delivering five-star, personalized service at every touchpoint of the rental journey. Operating from premier airport, FBO, hotel, and resort locations across the country, this position serves as the trusted point of contact for high-net-worth guests, traveling executives, and aviation partners, ensuring every interaction reflects Go Rentals’ commitment to elevated guest experiences, refined attention to detail, and seamless luxury service.\n\nGo Rentals exists to create deep, meaningful relationships with our clients by going that extra mile in the form of unparalleled, customized one-on-one service.\n\nPay: $18 / hour + earned, unlimited monthly commission!\n\nWhy Go Rentals?\nWhen you join our team, you’ll gain:\nA career where you’ll deliver luxury, five-star guest experiences through personalized, one-on-one service\nCompetitive pay + unlimited monthly commission to maximize your earnings\nComprehensive benefits package, including medical coverage, 100% employer-paid dental and vision, and a 401(k) retirement - plus the company covers a significant portion of medical benefits!\nPaid time off, including vacation (with cash-out option), sick time, holidays, and birthday leave\nEmployee discounts and lifestyle perks (auto rentals, vehicle purchase program, pet insurance, and Perks@Work)\nProfessional development and training to grow your career in hospitality, service, and sales\nHealth and wellness support, including coaching, fitness programs, and maternity resources\nFinancial protection and support, including life insurance, disability coverage, and legal/identity protection services\nAdditional perks, including travel assistance and a $40 monthly cell phone stipend\nIf you’re passionate about working in a high-end, guest-focused environment, Go Rentals is the place to build your career. Join our team as a Carcierge - Guest Services Associate in Berkeley, MO, and deliver high-touch, first-class service to guests who expect the very best!\nResponsibilities\nEnsure each and every guest entering the FBO/hotel has an exceptional experience\nAnswer incoming guest telephone calls in a courteous and professional manner\nNegotiate rental contracts with guests\nOpen and close rental contracts; ensuring all required client paperwork is complete and accurate\nRespond to and investigate guest inquiries, concerns, and issues via phone, fax, mail, and e-mail in a timely and courteous manner\nAssist all guests with inquiries and concerns in a professional and friendly manner both on the telephone and in person\nUnderstand and communicate information regarding Go Rentals products, services, and policies to new and existing clients\nEnsure that all cars are cleaned by the close of business; wash and detail vehicles as needed\nPrepare and present vehicles for guest rental; ensuring each vehicle is thoroughly cleaned\nPerform pick‐up and drop‐off service for guests either renting or returning vehicles\nGrow and expand guest base by building and maintaining rapport with key guests, identifying new guest opportunities, and delivering exemplary guest service\nSkills & Qualifications\nMinimum of a high school diploma or GED equivalent\nValid unrestricted driver’s license\nMust have one to two years of driving experience and be insurable\nExperience in sales and customer service\nMust be 21 years of age or older\nExcellent communication skills\nExperience in aviation, auto rental, guest services, or hospitality, preferred\nWillingness to travel for extended periods\nSmartphone/tablet/technology savvy, preferred\nCollege degree, preferred\nMust be able to speak and understand basic English sufficient to communicate effectively with management, team members, FBO and Hotel Partners, and leads, follow verbal and written instructions, and understand safety protocols.\nPAY RANGES: Pay ranges may vary based on multiple factors, including, without limitation, skill sets, education, shift covered, responsibilities, seniority, geographical market, merit, output, productivity, prior training or experience, and travel.\n\nEEO STATEMENT: Go Rentals provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. At Go Rentals, we believe in a skills-first approach to recruitment and employment. This means focusing on what you can do and how you can grow, rather than traditional metrics alone. We are committed to anti-exclusionary practices, removing barriers to access, and enhancing opportunities for all individuals based on merit and potential.\n\nAT-WILL EMPLOYMENT DISCLAIMER: Employment with the Company is at-will. This means that either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.\n\nJOB DESCRIPTION DISCLAIMER: This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties may be modified at any time based on business needs.\n\nBACKGROUND AND DRUG CHECK NOTICE: Any offer of employment is contingent upon completion of a background check and drug test, conducted in compliance with applicable federal, state, and local laws, including fair chance hiring regulations. Your skills, experience, and perspective are valuable, and we want to empower you to make your mark here with us.","company":"Go Rentals","rawCompany":"go rentals","city":"Berkeley","state":"MO","isRemote":false,"isActive":false,"createdAt":"2026-08-05T13:48:49.461Z","occupations":[{"code":"39-6012.00","title":"Concierges","slug":"concierges"},{"code":"41-2021.00","title":"Counter and Rental Clerks","slug":"counter-and-rental-clerks"},{"code":"53-6021.00","title":"Parking Attendants","slug":"parking-attendants"}],"industries":[{"code":"532111","title":"Passenger Car Rental","slug":"passenger-car-rental"},{"code":"532120","title":"Truck, Utility Trailer, and RV (Recreational Vehicle) Rental and Leasing","slug":"truck-utility-trailer-and-rv-recreational-vehicle-rental-and-leasing"},{"code":"532112","title":"Passenger Car Leasing","slug":"passenger-car-leasing"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Guest Experience Associate","description":"Job Description\nWhy You’ll Love this Guest Experience Associate Job!\nDeliver First-Class Service in a Luxury Hospitality Environment\n\nIf you thrive in high-end, fast-paced environments and have a passion for luxury hospitality, guest experience, and personalized service, Go Rentals is the place for you. Join us as a Guest Experience Associate, also known as a Carcierge in Berkeley, MO, and become part of a team known for delivering white-glove service to private aviation guests, high-profile travelers, and luxury clientele!\n\nThe Guest Experience Associate - Carcierge is the face of Go Rentals, a guest-facing luxury hospitality role responsible for delivering five-star, personalized service at every touchpoint of the rental journey. Operating from premier airport, FBO, hotel, and resort locations across the country, this position serves as the trusted point of contact for high-net-worth guests, traveling executives, and aviation partners, ensuring every interaction reflects Go Rentals’ commitment to elevated guest experiences, refined attention to detail, and seamless luxury service.\n\nGo Rentals exists to create deep, meaningful relationships with our clients by going that extra mile in the form of unparalleled, customized one-on-one service.\n\nPay: $18 / hour + earned, unlimited monthly commission!\n\nWhy Go Rentals?\nWhen you join our team, you’ll gain:\nA career where you’ll deliver luxury, five-star guest experiences through personalized, one-on-one service\nCompetitive pay + unlimited monthly commission to maximize your earnings\nComprehensive benefits package, including medical coverage, 100% employer-paid dental and vision, and a 401(k) retirement - plus the company covers a significant portion of medical benefits!\nPaid time off, including vacation (with cash-out option), sick time, holidays, and birthday leave\nEmployee discounts and lifestyle perks (auto rentals, vehicle purchase program, pet insurance, and Perks@Work)\nProfessional development and training to grow your career in hospitality, service, and sales\nHealth and wellness support, including coaching, fitness programs, and maternity resources\nFinancial protection and support, including life insurance, disability coverage, and legal/identity protection services\nAdditional perks, including travel assistance and a $40 monthly cell phone stipend\nIf you’re passionate about working in a high-end, guest-focused environment, Go Rentals is the place to build your career. Join our team as a Carcierge - Guest Services Associate in Berkeley, MO, and deliver high-touch, first-class service to guests who expect the very best!\nResponsibilities\nEnsure each and every guest entering the FBO/hotel has an exceptional experience\nAnswer incoming guest telephone calls in a courteous and professional manner\nNegotiate rental contracts with guests\nOpen and close rental contracts; ensuring all required client paperwork is complete and accurate\nRespond to and investigate guest inquiries, concerns, and issues via phone, fax, mail, and e-mail in a timely and courteous manner\nAssist all guests with inquiries and concerns in a professional and friendly manner both on the telephone and in person\nUnderstand and communicate information regarding Go Rentals products, services, and policies to new and existing clients\nEnsure that all cars are cleaned by the close of business; wash and detail vehicles as needed\nPrepare and present vehicles for guest rental; ensuring each vehicle is thoroughly cleaned\nPerform pick‐up and drop‐off service for guests either renting or returning vehicles\nGrow and expand guest base by building and maintaining rapport with key guests, identifying new guest opportunities, and delivering exemplary guest service\nSkills & Qualifications\nMinimum of a high school diploma or GED equivalent\nValid unrestricted driver’s license\nMust have one to two years of driving experience and be insurable\nExperience in sales and customer service\nMust be 21 years of age or older\nExcellent communication skills\nExperience in aviation, auto rental, guest services, or hospitality, preferred\nWillingness to travel for extended periods\nSmartphone/tablet/technology savvy, preferred\nCollege degree, preferred\nMust be able to speak and understand basic English sufficient to communicate effectively with management, team members, FBO and Hotel Partners, and leads, follow verbal and written instructions, and understand safety protocols.\nPAY RANGES: Pay ranges may vary based on multiple factors, including, without limitation, skill sets, education, shift covered, responsibilities, seniority, geographical market, merit, output, productivity, prior training or experience, and travel.\n\nEEO STATEMENT: Go Rentals provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. At Go Rentals, we believe in a skills-first approach to recruitment and employment. This means focusing on what you can do and how you can grow, rather than traditional metrics alone. We are committed to anti-exclusionary practices, removing barriers to access, and enhancing opportunities for all individuals based on merit and potential.\n\nAT-WILL EMPLOYMENT DISCLAIMER: Employment with the Company is at-will. This means that either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.\n\nJOB DESCRIPTION DISCLAIMER: This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties may be modified at any time based on business needs.\n\nBACKGROUND AND DRUG CHECK NOTICE: Any offer of employment is contingent upon completion of a background check and drug test, conducted in compliance with applicable federal, state, and local laws, including fair chance hiring regulations. Your skills, experience, and perspective are valuable, and we want to empower you to make your mark here with us.","datePosted":"2026-08-05T13:48:49.461Z","dateModified":"2026-08-05T13:48:49.461Z","hiringOrganization":{"@type":"Organization","name":"Go Rentals","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Berkeley","addressRegion":"MO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"6490e2ebd0df2eb59f33e088"},"url":"https://jobsearcher.com/jobs/6490e2ebd0df2eb59f33e088"}}