{"schemaVersion":"jobsearcher.job.v1","id":"642f3ec6c2e33963e2b5edd8","url":"https://jobsearcher.com/jobs/642f3ec6c2e33963e2b5edd8","canonicalUrl":"https://jobsearcher.com/jobs/642f3ec6c2e33963e2b5edd8","title":"Customer Service Associate","description":"YOUR NEXT OPPORTUNITY IS WITH USAbout the CompanyWe're ruby Life, the innovative tech company behind Ashley Madison, a leading global dating platform. We're all about smart tech, big ideas, and challenging the status quo in modern relationships.Customer Service Associate - 6 Month Contract We have immediate opportunity for a Customer Service Associate. Working remotely, this role moderates content and helps support our customers around the world. This is a six month contract role and candidates must be willing to work shift work (mornings, afternoons and overnights) as well as some weekends and holidays.Responsibilities:Responsible for reviewing member-posted content on our sites and ensuring it is in accordance with our website policiesReview profiles for fraudModerate large incoming volume of photo and text changes made on members' account in an accurate and timely mannerExpected to be well versed on our billing practices and company policies in order to complete their daily tasksIdentify and escalate new type of fraud found during the moderation processSuspend and escalate any illegal activity detected during moderationFollow communication procedures, guidelines and policiesRequired Skills:To be able to work independently with direction to meet strict targets and deadlinesThe ability to multitask and work in a fast-paced environmentStrong organizational skillsAttention to detail and good troubleshooting skillsAbove average computer and internet skills - particularly typing, working with various internet browsers, and the ability to learn and navigate new computer applications quicklyPrevious customer service is highly preferredWhat we provide:A competitive compensation package including bonus based on performanceRemote workPrivate health careThe opportunity to work with a dedicated team in an entrepreneurial, forward thinking environmentCandidates must currently live and be legally able to work in Cyprus.","company":"Ruby","rawCompany":"ruby","city":"Cyrus","state":"MN","isRemote":false,"isActive":false,"createdAt":"2026-11-07T07:29:31.083Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"516210","title":"Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers","slug":"media-streaming-distribution-services-social-networks-and-other-media-networks-and-content-providers"},{"code":"561320","title":"Temporary Help Services","slug":"temporary-help-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Service Associate","description":"YOUR NEXT OPPORTUNITY IS WITH USAbout the CompanyWe're ruby Life, the innovative tech company behind Ashley Madison, a leading global dating platform. We're all about smart tech, big ideas, and challenging the status quo in modern relationships.Customer Service Associate - 6 Month Contract We have immediate opportunity for a Customer Service Associate. Working remotely, this role moderates content and helps support our customers around the world. This is a six month contract role and candidates must be willing to work shift work (mornings, afternoons and overnights) as well as some weekends and holidays.Responsibilities:Responsible for reviewing member-posted content on our sites and ensuring it is in accordance with our website policiesReview profiles for fraudModerate large incoming volume of photo and text changes made on members' account in an accurate and timely mannerExpected to be well versed on our billing practices and company policies in order to complete their daily tasksIdentify and escalate new type of fraud found during the moderation processSuspend and escalate any illegal activity detected during moderationFollow communication procedures, guidelines and policiesRequired Skills:To be able to work independently with direction to meet strict targets and deadlinesThe ability to multitask and work in a fast-paced environmentStrong organizational skillsAttention to detail and good troubleshooting skillsAbove average computer and internet skills - particularly typing, working with various internet browsers, and the ability to learn and navigate new computer applications quicklyPrevious customer service is highly preferredWhat we provide:A competitive compensation package including bonus based on performanceRemote workPrivate health careThe opportunity to work with a dedicated team in an entrepreneurial, forward thinking environmentCandidates must currently live and be legally able to work in Cyprus.","datePosted":"2026-11-07T07:29:31.083Z","dateModified":"2026-11-07T07:29:31.083Z","hiringOrganization":{"@type":"Organization","name":"Ruby","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Cyrus","addressRegion":"MN","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"642f3ec6c2e33963e2b5edd8"},"url":"https://jobsearcher.com/jobs/642f3ec6c2e33963e2b5edd8"}}