Vice President of Marketing

OverviewService Champions is currently seeking a Vice President of Marketing to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. The VP of Marketing plays a critical role in driving the company's growth and success by developing and executing effective marketing strategies that resonate with target audiences and drive results. If you are a dynamic and strategic thinker with a passion for marketing, we encourage you to apply for this exciting opportunity.Founded in 2003, Service Champions is a $100M+ Home Services Company in Northern California that specializes in heating, air-conditioning, electrical, water, and insulation. We service the greater Bay Area and Sacramento. This position is based out of our company headquarters located in Pleasanton, CA. It is a professional support center environment where we work hard and have fun.What's In It For Me?$145K - $160K Annual Compensation, plus Bonus OpportunityPaid Time off for: vacation, sick, holidays & birthdayHealth, Vision and Dental plans401K Retirement Plan with company match up to 30%Life Insurance, Short-Term and Long-Term DisabilitySpecial Program Options: FSA, EPA, Legal Services, and Identity TheftContinuous Training for your Professional DevelopmentWorking in a dynamic, collaborative, and fun environment ResponsibilitiesWhat Will I Do?The Vice President of Marketing owns marketing execution, spend discipline, and results for Service Champions. This role translates Service Champions strategy into local execution, partners tightly with Operations, and ensures marketing drives profitable growth.This leader is also the single owner of the MVP (Maintenance Value Plan) program, responsible for growth, performance, and cross-functional execution.This is a results role, not a brand roleYou own the number, not just the messageYou'll be trusted and measuredYou'll sit at the table with Operations, not outside the room What this role is accountable for:Department LeadershipSpend & ROI management:Vendor management:Project leadership:Operations partnership:MVP program ownership:CORE KPIs (aligned to Wrench Group expectations)Financial & growthMVP performanceOperational alignmentExecution & leadership WRENCH GROUP ALIGNMENT EXPECTATIONSExecute within Wrench Group brand and strategic frameworksShare reporting and insights regularly with Wrench Group marketing leadershipAdopt Wrench Group best practices while adapting to local market realitiesBe a strong local operator who elevates enterprise level performanceAct as a reliable, data driven marketing leader in the Wrench system QualificationsDo I Have What It Takes?Strong organizational skills - track communications with other departments, vendors, and event organizersParticipating in community outreach and sponsorshipsHelp the team with organizational tasks such as creating asset libraries and ordering print assets for the various centersCreate simple campaign summaries and reportsCreate presentation decks for internal and external stakeholdersBe passionate about writing clear and concise copyA critical thinker who can work both independently and collaborativelyUnderstanding of social media platforms and the latest trendsA positive attitude and willingness to learn new skills and processes Essential Skills and Experience: 7-10+ years in marketing leadershipProven ownership of meaningful budgetsExperience managing multiple vendors at onceStrong project management track recordDirect experience partnering with operations or service delivery teamsHome services, construction, or multilocation experience strongly preferredMembership or subscription program experience is a plusESSENTIAL JOB FUNCTIONS REQUIREMENTS: (per ADA)Mental and Physical Demands and Work Environment: The characteristics described here are representative of those that must be met by a person to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions per the American with Disabilities Act (ADA). This job description is subject to change and does not restrict management from assigning or reassigning duties and responsibilities to this job at any time.Physical Demands: While performing the duties of this job, the person is frequently sitting for long periods of time, repetitive hand movements for typing and using a mouse, reaching with arms, talking on the phone with or without a headset, and listening attentively, with occasional need to stand or walk short distances. Frequent use of computer systems on multiple screens, typing/clicking and using mouse on computer. Prolonged focus on computer screens.Mental Demands: Must be able to perceive and distinguish emotions as well as deal with adversarial confrontations. Requires the ability to concentrate and prioritize multiple tasks at once. Conscious attention to detail is required to safely perform tasks.Work Environment: This is an in-person office position at our Pleasanton HUB. You will be working in our support center in a cubicle/bullpen with others around.Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.