{"schemaVersion":"jobsearcher.job.v1","id":"63e1c1b2e0d200bee88d71f4","url":"https://jobsearcher.com/jobs/63e1c1b2e0d200bee88d71f4","canonicalUrl":"https://jobsearcher.com/jobs/63e1c1b2e0d200bee88d71f4","title":"Infrastructure Engineer","description":"Job Summary\nThe Infrastructure Engineer is responsible for the design, configuration, installation, maintenance, and support of the US-based RTC technology infrastructure, including servers and storage, local and wide area networks, operating systems, and application software. This role also establishes and communicates standards and governance for technology across all RTC global sites. This position is a hands-on role that will require excellent communication skills, problem-solving and analytical skills, and a strong customer focus.\n\nESSENTIAL DUTIES AND RESPONSIBILITIES\nEvaluate, architect, and participate in the implementation of new and existing technologies, services, and platforms supporting the corporate technology infrastructure.\nAnticipate and remediate issues, react to problems, and prioritize actions to maintain reliable technology infrastructure operations 24/7/365.\nEnsure high availability of the enterprise technology infrastructure, and assist with capacity planning and risk management activities including evaluating alternatives for resiliency and redundancy, and developing disaster recovery solutions.\nDesign and support network and voice-over-IP infrastructure, including wide area and local area networks, MPLS, VPN, firewalls, switches, routers, and associated monitoring tools.\nPerform upgrades and patch management activities on a timely basis for critical technology infrastructure including firewalls, network devices, servers, storage devices, and VMWare.\nTune and optimize performance, monitor and react to issues with technology assets, including servers and storage, local and wide area networks, operating systems, and application software.\nServe as the primary point of contact for IT service providers.\nMonitor industry trends, identify opportunities to improve performance, reduce cost, simplify the environment, and/or reduce risk; make recommendations and prepare proposals and plans for implementation.\nDevelop and document standards, policies, and procedures, and follow best practices for change management to ensure a stable predictable environment.\nShare knowledge and experience with other IT team members, and be willing to learn new things.\n\nREQUIRED PROFESSIONAL QUALIFICATIONS:\nDegree in Computer Science, Information Technology, or technology-related degree, or equivalent experience.\n3-5 years of experience configuring, managing, supporting, monitoring, and maintaining multi-site enterprise TCP/IP networks, including MPLS, VPN, firewalls, VOIP, and wireless technologies.\n3-5 years of experience administering and supporting VMWare virtualization solutions in an enterprise environment, including vCenter, HA, DRS, scripting, and disaster recovery.\n3- 5 years of experience managing infrastructure for Microsoft Windows Server and SUSE Linux.\n3-5 years of experience with Microsoft Windows Server technology including Azure AD, Active Directory, DFS, DHCP, DNS, RDS, GPOs, PowerShell, software deployment tools, and security.\n3-5 years of experience with Microsoft Azure or Amazon Web Services (AWS).\nExperience managing data storage environments, including SANs, provisioning LUNS, and real-time replication.\nKnowledge and understanding of technology infrastructure security concepts, including Azure AD, Web Application Firewalls, penetration testing, vulnerability management, application code scanning, and data loss prevention.\nExperience in a 24/7/365 work schedule environment.\nPERSONAL ATTRIBUTES:\nDemonstrated efficient and effective use of problem-solving and task prioritization to solve complex challenges and deal with high pressure situations.\nStrong understanding of the organization’s goals and objectives.\nProven project management skills.\nExcellent communication skills and experience effectively communicating with technical and non-technical audiences.\nHighly self-motivated and directed.\nStrong organizational skills.\nExcellent attention to detail.\nAble to work in a team-oriented, collaborative environment.\nMust live in the Chicago area. No relocation or sponsorship is offered for the role.\nRTC is an equal opportunity employer. Women, individuals of all ethnicities, people with disabilities (intellectual and physical), and Veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment. All qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, sex (including gender identity, sexual orientation, and pregnancy), age (40 or older), disability or genetic information, marital status, citizenship status, religion or any other basis prohibited by law.\n\nAbout RTC\nRTC focuses on continual improvement, evolving our capabilities, and reinvesting in our business to deliver higher-performing solutions for our clients. Brands and retailers require more strategic thinking on the shopper experience, higher levels of innovation, a more effective process for managing customer-specific requirements, access to a broader array of manufactured solutions, and the capability to orchestrate a broader and more complex supply chain.\nWhy should you consider a career at RTC?\nBenefits\n401(K) Plan with company match (we also offer a Roth option!\nHybrid work from home program offered\nHealth Insurance through Blue Cross Blue Shield (choose from two PPO plans and one HMO plan based on your deductible comfort level)\nDental Insurance with two plan options (both PPO Plans)\nFlexible Spending for Health and/or Dependent Care\nCommuter Transit benefit\nCritical illness benefit\nLife Insurance (we cover 3 times your salary - you can purchase more)\nShort-Term Disability Coverage (we'll cover this for you too - you can choose to purchase long-term disability)\n2 weeks of paid Parental Leave\n16 PTO Days (full year)\n9 Paid Holidays\nTuition Assistance\nPerks\nFun Friday Hours - get a head start on your weekend by leaving at 2:30 every Friday (year-round!)\nVolunteer Time Off (VTO) plus company-sponsored volunteer events.\nWellness\nPTO is encouraged not only for vacations but mental health breaks.\nWork/Life resources such as Legal, Financial, and Counseling are available through our Employee Assistance Program.\nDiscounts to eligible fitness centers for associates enrolled with Blue Cross.\nPreventative Care is covered at 100% (annual check-ups and screenings).\nLactation rooms are available for new mothers at Rolling Meadows location.\nAnnual flu clinic at Romeoville and Rolling Meadows for our associates and any dependents covered on our health plan. Flu shots are covered by insurance if associate elects to go elsewhere.\n.\nCareer Development & Training\nWe encourage your professional growth and development. We offer mentors with deep industry experience, and management who will assist you in defining and realizing your short and long term career goals and a variety of opportunities for training and advancement.\nExperience\nRequired\n3 - 5 years: Experience using Microsoft Active Directory & Azure\n3 - 5 years: Knowledge of TCP/IP networks, including VPN and MPLS\n3 - 5 years: Linux operating software knowledge\nEducation\nPreferred\nBachelors or better in Information Technology or related field\nBachelors or better in Computer Science or related field\nSkills\nRequired\nMicrosoft Azure\nMicrosoft Exchange\nMicrosoft O365\nMultitasking Skills\nPowerShell\nvmware\nLinux\nComputer Skills\ncommunication skills\nBehaviors\nRequired\nThought Provoking: Capable of making others think deeply on a subject\nDetail Oriented: Capable of carrying out a given task with all details necessary to get the task done well\nTeam Player: Works well as a member of a group\nLoyal: Shows firm and constant support to a cause\nFunctional Expert: Considered a thought leader on a subject\nDedicated: Devoted to a task or purpose with loyalty or integrity\nMotivations\nRequired\nFlexibility: Inspired to perform well when granted the ability to set your own schedule and goals\nSelf-Starter: Inspired to perform without outside help\nGoal Completion: Inspired to perform well by the completion of tasks","company":"Rtc","rawCompany":"rtc","city":"Rolling Meadows","state":"IL","isRemote":false,"isActive":false,"createdAt":"2026-04-12T20:32:14.905Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"518210","title":"Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services","slug":"computing-infrastructure-providers-data-processing-web-hosting-and-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Infrastructure Engineer","description":"Job Summary\nThe Infrastructure Engineer is responsible for the design, configuration, installation, maintenance, and support of the US-based RTC technology infrastructure, including servers and storage, local and wide area networks, operating systems, and application software. This role also establishes and communicates standards and governance for technology across all RTC global sites. This position is a hands-on role that will require excellent communication skills, problem-solving and analytical skills, and a strong customer focus.\n\nESSENTIAL DUTIES AND RESPONSIBILITIES\nEvaluate, architect, and participate in the implementation of new and existing technologies, services, and platforms supporting the corporate technology infrastructure.\nAnticipate and remediate issues, react to problems, and prioritize actions to maintain reliable technology infrastructure operations 24/7/365.\nEnsure high availability of the enterprise technology infrastructure, and assist with capacity planning and risk management activities including evaluating alternatives for resiliency and redundancy, and developing disaster recovery solutions.\nDesign and support network and voice-over-IP infrastructure, including wide area and local area networks, MPLS, VPN, firewalls, switches, routers, and associated monitoring tools.\nPerform upgrades and patch management activities on a timely basis for critical technology infrastructure including firewalls, network devices, servers, storage devices, and VMWare.\nTune and optimize performance, monitor and react to issues with technology assets, including servers and storage, local and wide area networks, operating systems, and application software.\nServe as the primary point of contact for IT service providers.\nMonitor industry trends, identify opportunities to improve performance, reduce cost, simplify the environment, and/or reduce risk; make recommendations and prepare proposals and plans for implementation.\nDevelop and document standards, policies, and procedures, and follow best practices for change management to ensure a stable predictable environment.\nShare knowledge and experience with other IT team members, and be willing to learn new things.\n\nREQUIRED PROFESSIONAL QUALIFICATIONS:\nDegree in Computer Science, Information Technology, or technology-related degree, or equivalent experience.\n3-5 years of experience configuring, managing, supporting, monitoring, and maintaining multi-site enterprise TCP/IP networks, including MPLS, VPN, firewalls, VOIP, and wireless technologies.\n3-5 years of experience administering and supporting VMWare virtualization solutions in an enterprise environment, including vCenter, HA, DRS, scripting, and disaster recovery.\n3- 5 years of experience managing infrastructure for Microsoft Windows Server and SUSE Linux.\n3-5 years of experience with Microsoft Windows Server technology including Azure AD, Active Directory, DFS, DHCP, DNS, RDS, GPOs, PowerShell, software deployment tools, and security.\n3-5 years of experience with Microsoft Azure or Amazon Web Services (AWS).\nExperience managing data storage environments, including SANs, provisioning LUNS, and real-time replication.\nKnowledge and understanding of technology infrastructure security concepts, including Azure AD, Web Application Firewalls, penetration testing, vulnerability management, application code scanning, and data loss prevention.\nExperience in a 24/7/365 work schedule environment.\nPERSONAL ATTRIBUTES:\nDemonstrated efficient and effective use of problem-solving and task prioritization to solve complex challenges and deal with high pressure situations.\nStrong understanding of the organization’s goals and objectives.\nProven project management skills.\nExcellent communication skills and experience effectively communicating with technical and non-technical audiences.\nHighly self-motivated and directed.\nStrong organizational skills.\nExcellent attention to detail.\nAble to work in a team-oriented, collaborative environment.\nMust live in the Chicago area. No relocation or sponsorship is offered for the role.\nRTC is an equal opportunity employer. Women, individuals of all ethnicities, people with disabilities (intellectual and physical), and Veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment. All qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, sex (including gender identity, sexual orientation, and pregnancy), age (40 or older), disability or genetic information, marital status, citizenship status, religion or any other basis prohibited by law.\n\nAbout RTC\nRTC focuses on continual improvement, evolving our capabilities, and reinvesting in our business to deliver higher-performing solutions for our clients. Brands and retailers require more strategic thinking on the shopper experience, higher levels of innovation, a more effective process for managing customer-specific requirements, access to a broader array of manufactured solutions, and the capability to orchestrate a broader and more complex supply chain.\nWhy should you consider a career at RTC?\nBenefits\n401(K) Plan with company match (we also offer a Roth option!\nHybrid work from home program offered\nHealth Insurance through Blue Cross Blue Shield (choose from two PPO plans and one HMO plan based on your deductible comfort level)\nDental Insurance with two plan options (both PPO Plans)\nFlexible Spending for Health and/or Dependent Care\nCommuter Transit benefit\nCritical illness benefit\nLife Insurance (we cover 3 times your salary - you can purchase more)\nShort-Term Disability Coverage (we'll cover this for you too - you can choose to purchase long-term disability)\n2 weeks of paid Parental Leave\n16 PTO Days (full year)\n9 Paid Holidays\nTuition Assistance\nPerks\nFun Friday Hours - get a head start on your weekend by leaving at 2:30 every Friday (year-round!)\nVolunteer Time Off (VTO) plus company-sponsored volunteer events.\nWellness\nPTO is encouraged not only for vacations but mental health breaks.\nWork/Life resources such as Legal, Financial, and Counseling are available through our Employee Assistance Program.\nDiscounts to eligible fitness centers for associates enrolled with Blue Cross.\nPreventative Care is covered at 100% (annual check-ups and screenings).\nLactation rooms are available for new mothers at Rolling Meadows location.\nAnnual flu clinic at Romeoville and Rolling Meadows for our associates and any dependents covered on our health plan. Flu shots are covered by insurance if associate elects to go elsewhere.\n.\nCareer Development & Training\nWe encourage your professional growth and development. We offer mentors with deep industry experience, and management who will assist you in defining and realizing your short and long term career goals and a variety of opportunities for training and advancement.\nExperience\nRequired\n3 - 5 years: Experience using Microsoft Active Directory & Azure\n3 - 5 years: Knowledge of TCP/IP networks, including VPN and MPLS\n3 - 5 years: Linux operating software knowledge\nEducation\nPreferred\nBachelors or better in Information Technology or related field\nBachelors or better in Computer Science or related field\nSkills\nRequired\nMicrosoft Azure\nMicrosoft Exchange\nMicrosoft O365\nMultitasking Skills\nPowerShell\nvmware\nLinux\nComputer Skills\ncommunication skills\nBehaviors\nRequired\nThought Provoking: Capable of making others think deeply on a subject\nDetail Oriented: Capable of carrying out a given task with all details necessary to get the task done well\nTeam Player: Works well as a member of a group\nLoyal: Shows firm and constant support to a cause\nFunctional Expert: Considered a thought leader on a subject\nDedicated: Devoted to a task or purpose with loyalty or integrity\nMotivations\nRequired\nFlexibility: Inspired to perform well when granted the ability to set your own schedule and goals\nSelf-Starter: Inspired to perform without outside help\nGoal Completion: Inspired to perform well by the completion of tasks","datePosted":"2026-04-12T20:32:14.905Z","dateModified":"2026-04-12T20:32:14.905Z","hiringOrganization":{"@type":"Organization","name":"Rtc","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Rolling Meadows","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"63e1c1b2e0d200bee88d71f4"},"url":"https://jobsearcher.com/jobs/63e1c1b2e0d200bee88d71f4"}}