{"schemaVersion":"jobsearcher.job.v1","id":"63d5f67b51ac000fe0a8fe2f","url":"https://jobsearcher.com/jobs/63d5f67b51ac000fe0a8fe2f","canonicalUrl":"https://jobsearcher.com/jobs/63d5f67b51ac000fe0a8fe2f","title":"Customer Service Representative","description":"TechOp Solutions International is looking for Customer Service Representatives (CSRs) to provide high-quality customer service and administrative support. The CSR will serve as a primary point of contact for customers, responding to inquiries, resolving issues, and providing accurate information in accordance with established policies and procedures of customer satisfaction and operational performance.\nDuties:\nProvide professional customer service and administrative support.\nRespond to and resolve complex customer questions by researching issues and applying established policies and procedures.\nDocument customer interactions accurately and maintain detailed records in applicable systems.\nEscalate complex issues when appropriate and ensure timely resolution.\nProcess requests, verify information, and maintain data accuracy across various systems.\nCollaborate with internal teams to resolve customer concerns and improve service delivery.\nMaintain confidentiality of sensitive financial and personnel information.\nMeet established productivity, quality, and customer satisfaction standards.\nPerforms additional duties as assigned\n\nRequirements\n\nHigh school diploma or equivalent required; Associates preferred.\nMinimum 2 years of relevant experience with Associates degree; minimum of 4 years of relevant experience with HS diploma\nMinimum of one (1) year of customer service or help desk support experience.\nProficiency with Microsoft Office Suite.\nMust meet security eligibility requirements.\n\nBenefits\n\nTechOp Solutions is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.","company":"Techopsolutions","rawCompany":"techopsolutions","city":"Austin","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-08-04T23:27:18.146Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-9061.00","title":"Office Clerks, General","slug":"office-clerks-general"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"811210","title":"Electronic and Precision Equipment Repair and Maintenance","slug":"electronic-and-precision-equipment-repair-and-maintenance"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Service Representative","description":"TechOp Solutions International is looking for Customer Service Representatives (CSRs) to provide high-quality customer service and administrative support. The CSR will serve as a primary point of contact for customers, responding to inquiries, resolving issues, and providing accurate information in accordance with established policies and procedures of customer satisfaction and operational performance.\nDuties:\nProvide professional customer service and administrative support.\nRespond to and resolve complex customer questions by researching issues and applying established policies and procedures.\nDocument customer interactions accurately and maintain detailed records in applicable systems.\nEscalate complex issues when appropriate and ensure timely resolution.\nProcess requests, verify information, and maintain data accuracy across various systems.\nCollaborate with internal teams to resolve customer concerns and improve service delivery.\nMaintain confidentiality of sensitive financial and personnel information.\nMeet established productivity, quality, and customer satisfaction standards.\nPerforms additional duties as assigned\n\nRequirements\n\nHigh school diploma or equivalent required; Associates preferred.\nMinimum 2 years of relevant experience with Associates degree; minimum of 4 years of relevant experience with HS diploma\nMinimum of one (1) year of customer service or help desk support experience.\nProficiency with Microsoft Office Suite.\nMust meet security eligibility requirements.\n\nBenefits\n\nTechOp Solutions is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.","datePosted":"2026-08-04T23:27:18.146Z","dateModified":"2026-08-04T23:27:18.146Z","hiringOrganization":{"@type":"Organization","name":"Techopsolutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Austin","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"63d5f67b51ac000fe0a8fe2f"},"url":"https://jobsearcher.com/jobs/63d5f67b51ac000fe0a8fe2f"}}