{"schemaVersion":"jobsearcher.job.v1","id":"63ca45c3fd1fd6fce94d4b00","url":"https://jobsearcher.com/jobs/63ca45c3fd1fd6fce94d4b00","canonicalUrl":"https://jobsearcher.com/jobs/63ca45c3fd1fd6fce94d4b00","title":"Client Support Representative","description":"Client Support Representative\n\nGap, PA\n\nBring your customer service and tech skills together in a role where you'll make an impact from day one – serving as the first point of contact for customers and guiding them through technical support, sales, and onboarding.\n\nWhy You'll Love Working with Us\n\nPurpose-Driven Work: Help families and individuals use technology in ways that support their values and make a meaningful difference in their daily lives.\nDirect Customer Impact: Work one-on-one with customers, solve real problems, and see how your support makes a difference.\nOpportunity to Make Your Mark: Become part of a growing company where your ideas, contributions, and customer relationships can have a direct impact on our future.\nVariety in Your Day: Balance customer service, technical support, sales conversations, and onboarding instead of doing the same task all day.\nFlexibility That Matters: Join a company that values family time and works with team members to accommodate their needs.\n\nAbout Us\n\nAt TruNorth Solutions, we develop technology solutions that help families, individuals, churches, and businesses use technology in ways that align with their values. We're a growing Lancaster County company committed to integrity, service, and living out our Christian values in how we serve our customers and community. We're building a team of people who share our mission and want their work to have a meaningful purpose.\n\nWhat You'll Do as a Client Support Representative\n\nRespond to customer phone calls and emails, providing timely, professional support and a helpful first point of contact.\nGuide customers through initial sales conversations, handle straightforward sales, and connect more complex opportunities with management.\nTroubleshoot filtering questions, software settings, and common technical issues to help customers get the most from their services.\nCoordinate more complex technical concerns by creating support tickets and connecting customers with the appropriate technical resources.\nOnboard new customers by entering accurate account information and assisting with phone setup, software installation, and SIM card configuration.\nFollow up with sales leads and prospective customers to answer questions and help move conversations forward.\nMaintain customer records and marketing email lists so information stays accurate, organized, and up to date.\nSupport our growing team with additional customer-focused and administrative tasks as needed.\n\nOur Ideal Client Support Representative\n\nExperienced: 5+ years of customer service, inside sales, or other customer-facing experience and a genuine desire to help people.\nTech-Savvy: Feel comfortable working with computers, learning new software quickly, and helping customers navigate technology with confidence.\nCommunicative: Communicate clearly, professionally, and patiently with customers by phone and email, even when working through questions or technical concerns.\nReliable: Manage your responsibilities independently, stay on top of customer follow-up, and maintain accurate information and records.\nAdaptable: Experience with CRM or customer management systems, basic technical troubleshooting, mobile device setup, phone systems, or bookkeeping is a plus.\nValues-Aligned: Share our commitment to Christian values and represent our faith-based mission with integrity and genuine care for the customers and community we serve.\n\nWhat We Offer Our Client Support Representative\n\nPay Range: $25-$30/hour\nHealth Insurance Options\nPaid Time Off\nPaid Holidays\nFlexible Full-Time or Part-Time Hours (at least 24 hours per week)\nCell Phone and Laptop Provided\n\nTo Apply\n\nCustomer Service Representatives, Client Support Representatives, Inside Sales Representatives, and Technical Support Specialists seeking a flexible, faith-based opportunity to combine customer service, technology, sales support, and client onboarding are encouraged to explore opportunities with TruNorth Solutions.\n\nBy submitting this application, you agree to receive recurring informational text messages (e.g., appointment alerts) that may be automated to the mobile number used at opt-in from Team Builder Recruiting, LLC. Msg frequency may vary. Msg & data rates may apply. Reply HELP for help and STOP to cancel. See Terms and Conditions & Privacy Policy.\n\nRequirements:\n\n5+ years of customer service, inside sales, or other customer-facing experience\nExperience with computers and learning new software\nExperience with CRM systems","company":"Team Builder Recruiting","rawCompany":"team builder recruiting","city":"Wind Gap","state":"PA","isRemote":false,"isActive":false,"createdAt":"2026-08-22T11:30:46.505Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Support Representative","description":"Client Support Representative\n\nGap, PA\n\nBring your customer service and tech skills together in a role where you'll make an impact from day one – serving as the first point of contact for customers and guiding them through technical support, sales, and onboarding.\n\nWhy You'll Love Working with Us\n\nPurpose-Driven Work: Help families and individuals use technology in ways that support their values and make a meaningful difference in their daily lives.\nDirect Customer Impact: Work one-on-one with customers, solve real problems, and see how your support makes a difference.\nOpportunity to Make Your Mark: Become part of a growing company where your ideas, contributions, and customer relationships can have a direct impact on our future.\nVariety in Your Day: Balance customer service, technical support, sales conversations, and onboarding instead of doing the same task all day.\nFlexibility That Matters: Join a company that values family time and works with team members to accommodate their needs.\n\nAbout Us\n\nAt TruNorth Solutions, we develop technology solutions that help families, individuals, churches, and businesses use technology in ways that align with their values. We're a growing Lancaster County company committed to integrity, service, and living out our Christian values in how we serve our customers and community. We're building a team of people who share our mission and want their work to have a meaningful purpose.\n\nWhat You'll Do as a Client Support Representative\n\nRespond to customer phone calls and emails, providing timely, professional support and a helpful first point of contact.\nGuide customers through initial sales conversations, handle straightforward sales, and connect more complex opportunities with management.\nTroubleshoot filtering questions, software settings, and common technical issues to help customers get the most from their services.\nCoordinate more complex technical concerns by creating support tickets and connecting customers with the appropriate technical resources.\nOnboard new customers by entering accurate account information and assisting with phone setup, software installation, and SIM card configuration.\nFollow up with sales leads and prospective customers to answer questions and help move conversations forward.\nMaintain customer records and marketing email lists so information stays accurate, organized, and up to date.\nSupport our growing team with additional customer-focused and administrative tasks as needed.\n\nOur Ideal Client Support Representative\n\nExperienced: 5+ years of customer service, inside sales, or other customer-facing experience and a genuine desire to help people.\nTech-Savvy: Feel comfortable working with computers, learning new software quickly, and helping customers navigate technology with confidence.\nCommunicative: Communicate clearly, professionally, and patiently with customers by phone and email, even when working through questions or technical concerns.\nReliable: Manage your responsibilities independently, stay on top of customer follow-up, and maintain accurate information and records.\nAdaptable: Experience with CRM or customer management systems, basic technical troubleshooting, mobile device setup, phone systems, or bookkeeping is a plus.\nValues-Aligned: Share our commitment to Christian values and represent our faith-based mission with integrity and genuine care for the customers and community we serve.\n\nWhat We Offer Our Client Support Representative\n\nPay Range: $25-$30/hour\nHealth Insurance Options\nPaid Time Off\nPaid Holidays\nFlexible Full-Time or Part-Time Hours (at least 24 hours per week)\nCell Phone and Laptop Provided\n\nTo Apply\n\nCustomer Service Representatives, Client Support Representatives, Inside Sales Representatives, and Technical Support Specialists seeking a flexible, faith-based opportunity to combine customer service, technology, sales support, and client onboarding are encouraged to explore opportunities with TruNorth Solutions.\n\nBy submitting this application, you agree to receive recurring informational text messages (e.g., appointment alerts) that may be automated to the mobile number used at opt-in from Team Builder Recruiting, LLC. Msg frequency may vary. Msg & data rates may apply. Reply HELP for help and STOP to cancel. See Terms and Conditions & Privacy Policy.\n\nRequirements:\n\n5+ years of customer service, inside sales, or other customer-facing experience\nExperience with computers and learning new software\nExperience with CRM systems","datePosted":"2026-08-22T11:30:46.505Z","dateModified":"2026-08-22T11:30:46.505Z","hiringOrganization":{"@type":"Organization","name":"Team Builder Recruiting","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Wind Gap","addressRegion":"PA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"63ca45c3fd1fd6fce94d4b00"},"url":"https://jobsearcher.com/jobs/63ca45c3fd1fd6fce94d4b00"}}