{"schemaVersion":"jobsearcher.job.v1","id":"63bfb0da6672eae954f27aa9","url":"https://jobsearcher.com/jobs/63bfb0da6672eae954f27aa9","canonicalUrl":"https://jobsearcher.com/jobs/63bfb0da6672eae954f27aa9","title":"Customer Support Representative","description":"This is a remote position.ScheduleFull-timeMonday to Friday, 11:30 am to 8:30 pm EST1-hour unpaid breakTimezone: Eastern TimeClient OverviewJoin a rapidly growing national staffing powerhouse that’s revolutionizing the temporary workforce industry. This dynamic company connects talented individuals with exciting short-term and temp-to-hire opportunities across the United States. With a commitment to innovation and employee satisfaction, they’re seeking passionate professionals to support their expanding team.Job DescriptionEmbark on an exciting career as a Customer Support / Help Desk Representative for a cutting-edge staffing firm. In this pivotal role, you’ll be the linchpin between the company and its diverse workforce, ensuring smooth operations and exceptional employee experiences. You’ll leverage your problem-solving skills and tech-savvy nature to address a wide range of inquiries, from time clock usage to app functionality. This position offers a unique blend of HR support, technical troubleshooting, and customer service, providing you with a dynamic work environment and opportunities for professional growth.Responsibilities Provide prompt, friendly support to employees via a state-of-the-art ticketing system Guide workers through time tracking processes and app usage, enhancing their work experience Troubleshoot technical issues related to company applications, showcasing your tech expertise Manage and update employee information in various databases with meticulous attention to detail Identify complex issues and collaborate with specialized teams for resolution Potentially handle phone support, offering real-time solutions to urgent employee needs Contribute to administrative tasks during quieter periods, demonstrating your versatility Wil handle interviews from time to time and have discussions with applicant's/staff Requirements Written and verbal communication skills, with a talent for explaining complex concepts simply Proven track record in customer service or help desk support roles Familiarity with modern ticketing systems and willingness to master new technologies Basic understanding of HR processes and payroll systems, with a keen interest in learning more Self-motivated with excellent time management skills and ability to work independently Creative problem-solver with a knack for thinking outside the box Tech-savvy individual who thrives on learning new systems and applications Adaptability to handle varying workloads and changing priorities in a fast-paced environment","company":"BruntWork","rawCompany":"bruntwork","city":"Phillips","state":"WI","isRemote":false,"isActive":false,"createdAt":"2026-08-14T11:03:05.481Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"43-4161.00","title":"Human Resources Assistants, Except Payroll and Timekeeping","slug":"human-resources-assistants-except-payroll-and-timekeeping"}],"industries":[{"code":"561320","title":"Temporary Help Services","slug":"temporary-help-services"},{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"561311","title":"Employment Placement Agencies","slug":"employment-placement-agencies"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Support Representative","description":"This is a remote position.ScheduleFull-timeMonday to Friday, 11:30 am to 8:30 pm EST1-hour unpaid breakTimezone: Eastern TimeClient OverviewJoin a rapidly growing national staffing powerhouse that’s revolutionizing the temporary workforce industry. This dynamic company connects talented individuals with exciting short-term and temp-to-hire opportunities across the United States. With a commitment to innovation and employee satisfaction, they’re seeking passionate professionals to support their expanding team.Job DescriptionEmbark on an exciting career as a Customer Support / Help Desk Representative for a cutting-edge staffing firm. In this pivotal role, you’ll be the linchpin between the company and its diverse workforce, ensuring smooth operations and exceptional employee experiences. You’ll leverage your problem-solving skills and tech-savvy nature to address a wide range of inquiries, from time clock usage to app functionality. This position offers a unique blend of HR support, technical troubleshooting, and customer service, providing you with a dynamic work environment and opportunities for professional growth.Responsibilities Provide prompt, friendly support to employees via a state-of-the-art ticketing system Guide workers through time tracking processes and app usage, enhancing their work experience Troubleshoot technical issues related to company applications, showcasing your tech expertise Manage and update employee information in various databases with meticulous attention to detail Identify complex issues and collaborate with specialized teams for resolution Potentially handle phone support, offering real-time solutions to urgent employee needs Contribute to administrative tasks during quieter periods, demonstrating your versatility Wil handle interviews from time to time and have discussions with applicant's/staff Requirements Written and verbal communication skills, with a talent for explaining complex concepts simply Proven track record in customer service or help desk support roles Familiarity with modern ticketing systems and willingness to master new technologies Basic understanding of HR processes and payroll systems, with a keen interest in learning more Self-motivated with excellent time management skills and ability to work independently Creative problem-solver with a knack for thinking outside the box Tech-savvy individual who thrives on learning new systems and applications Adaptability to handle varying workloads and changing priorities in a fast-paced environment","datePosted":"2026-08-14T11:03:05.481Z","dateModified":"2026-08-14T11:03:05.481Z","hiringOrganization":{"@type":"Organization","name":"BruntWork","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Phillips","addressRegion":"WI","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"63bfb0da6672eae954f27aa9"},"url":"https://jobsearcher.com/jobs/63bfb0da6672eae954f27aa9"}}