Lincoln Park - Part Time Key Holder

DescriptionWho We AreAt Rhone, we cultivate a work culture that is empowering and rooted in our core values. We are gritty, approaching challenges with resilience and determination. We are responsible, holding ourselves accountable to each other and the work we do. We strive for excellence, pushing boundaries to deliver our best every day. We remain authentic, embracing honesty, humility, and individuality. And above all, we are team centered, knowing that true success comes from collaboration and shared purpose.About The RoleThe Retail Key Holder will work on the frontlines ensuring that every customer has a positive and comfortable experience. They will be an ambassador of Rhone and a representation of its principles (Gritty, Responsible, Excellent, Authentic, and Team Centered). The Key Holder will oversee other team members and open and close the store as needed. They should have a passion for fitness and living a healthy lifestyle.What You’ll DoAct as the leader on the floor, driving store vision and purpose on the floor, as well as acting as the point of contact for all customer service and operational questionsMentor team members by being visible and setting an example for what great customer experience and product knowledge looks likeDeliver in-the-moment feedback and recognition to Retail Sales Associates as needed, both new and tenuredFoster and support a productive employee culture Gather feedback from customers, store team members, and via observation to report to store management teamDeliver results while putting the customer first and applying an omni-channel mindsetBuild relationships with customers, team members and business partnersBe a Rhone product knowledge expert educating customers on features and benefitsAssess the customer’s individual needs providing product recommendationsMaintain presentation of the sales floor, product, signage, and displays in accordance with Rhone’s visual merchandising standardsWork with store management to ensure shipping and receiving are processed in accordance with Company standardsMaintain a neat and organized stockroom in accordance with Rhone’s organizational standardsTake initiative by jumping in on any task, asking questions and sharing ideasDemonstrate inclusive behavior across team and customersWhat You’ll BringStrong interpersonal communication and customer service skillsStrong organizational, time management and multitasking skillsA positive attitude and an upbeat personalityThe ability to utilize technology effectively and engage with customers and your team to meet goalsThe willingness to learn, be open to feedback and take action as requiredAbility to learn procedural knowledge acquired through on-the-job trainingAbility to handle customer interactions and potential issues/concerns courteously and professionallyAbility and desire to work in a tight-knit team environmentJob RequirementsWilling to work a flexible schedule including evenings, weekends, and holidaysAvailable to work a minimum of 3 4-hours shifts per week Must adhere to scheduled shifts with punctualityAbility to lift 25 poundsComfortable climbing ladders, moving around regularly, and standing for extended periodsMust be legally authorized to work in the United StatesMust be 18 years of age or olderWhat You’ll GetGenerous clothing discount and quarterly clothing allowanceBonus Incentive Program401(k) plan with Company matchingOther DetailsPrimary location: Chicago, ILReports to: Store ManagerThe pay range for this position is $18 - $24 per hour Our CommitmentRhone Apparel, Inc is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, gender identity, age, national origin, disability, veteran status, or any other protected characteristic under applicable law. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.