{"schemaVersion":"jobsearcher.job.v1","id":"633f521801491e6df4f1f6f3","url":"https://jobsearcher.com/jobs/633f521801491e6df4f1f6f3","canonicalUrl":"https://jobsearcher.com/jobs/633f521801491e6df4f1f6f3","title":"Remote Technical Support Advisor","description":"Encoura seeks a remote Customer Support Associate to serve as the first contact for students and educators, guiding them on products and setup. You will troubleshoot hardware and software, manage tickets, and escalate when needed to ensure a smooth user experience.\r\nYou will work from home with required internet specs, pass identity verification, and complete paid training. Prior customer service experience and strong English communication are preferred.\r\nJ-18808-Ljbffr","company":"Socket","rawCompany":"socket","city":"New York","state":"NY","isRemote":true,"isActive":false,"createdAt":"2026-08-08T01:22:35.518Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"611710","title":"Educational Support Services","slug":"educational-support-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"923110","title":"Administration of Education Programs","slug":"administration-of-education-programs"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Remote Technical Support Advisor","description":"Encoura seeks a remote Customer Support Associate to serve as the first contact for students and educators, guiding them on products and setup. You will troubleshoot hardware and software, manage tickets, and escalate when needed to ensure a smooth user experience.\r\nYou will work from home with required internet specs, pass identity verification, and complete paid training. Prior customer service experience and strong English communication are preferred.\r\nJ-18808-Ljbffr","datePosted":"2026-08-08T01:22:35.518Z","dateModified":"2026-08-08T01:22:35.518Z","hiringOrganization":{"@type":"Organization","name":"Socket","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"New York","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"633f521801491e6df4f1f6f3"},"url":"https://jobsearcher.com/jobs/633f521801491e6df4f1f6f3"}}