{"schemaVersion":"jobsearcher.job.v1","id":"632d003fdafaec0e818eddff","url":"https://jobsearcher.com/jobs/632d003fdafaec0e818eddff","canonicalUrl":"https://jobsearcher.com/jobs/632d003fdafaec0e818eddff","title":"Help Desk Analyst I","description":"Job Summary\nThe Help Desk Analyst will provide technical support and assistance to end-users, resolving software, hardware, and network issues in a timely manner. Looking for someone that doesn't necessarily need the most prior on the job experience, but is willing to learn and collaborate with others. A flexible weekly schedule and lots of opportunity awaits. If this interests you, we'd love for you to apply today!\nDuties\n- Respond to user inquiries via phone, email, or in-person\n- Troubleshoot and resolve technical problems related to software applications, hardware, and network configurations\n- Install, configure, and maintain computer systems and software\n- Assist with network administration tasks\n- Provide desktop support for various operating systems\n- Perform software troubleshooting and provide guidance on computer management\n- Collaborate with the IT team to ensure smooth operation of all systems\n- Document all support activities and resolutions\nJob Type: Full-time\nPay: $50,000.00 - $53,000.00 per year\nBenefits:\n401(k)\n401(k) matching\nDental insurance\nFlexible schedule\nHealth insurance\nPaid time off\nRetirement plan\nTuition reimbursement\nVision insurance\nSchedule:\nMonday to Friday\nPeople with a criminal record are encouraged to apply\nWork Location: In person","company":"It Solution Services","rawCompany":"it solution services","city":"Pittsburgh","state":"PA","isRemote":false,"isActive":false,"createdAt":"2026-04-12T21:14:07.072Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Help Desk Analyst I","description":"Job Summary\nThe Help Desk Analyst will provide technical support and assistance to end-users, resolving software, hardware, and network issues in a timely manner. Looking for someone that doesn't necessarily need the most prior on the job experience, but is willing to learn and collaborate with others. A flexible weekly schedule and lots of opportunity awaits. If this interests you, we'd love for you to apply today!\nDuties\n- Respond to user inquiries via phone, email, or in-person\n- Troubleshoot and resolve technical problems related to software applications, hardware, and network configurations\n- Install, configure, and maintain computer systems and software\n- Assist with network administration tasks\n- Provide desktop support for various operating systems\n- Perform software troubleshooting and provide guidance on computer management\n- Collaborate with the IT team to ensure smooth operation of all systems\n- Document all support activities and resolutions\nJob Type: Full-time\nPay: $50,000.00 - $53,000.00 per year\nBenefits:\n401(k)\n401(k) matching\nDental insurance\nFlexible schedule\nHealth insurance\nPaid time off\nRetirement plan\nTuition reimbursement\nVision insurance\nSchedule:\nMonday to Friday\nPeople with a criminal record are encouraged to apply\nWork Location: In person","datePosted":"2026-04-12T21:14:07.072Z","dateModified":"2026-04-12T21:14:07.072Z","hiringOrganization":{"@type":"Organization","name":"It Solution Services","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Pittsburgh","addressRegion":"PA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"632d003fdafaec0e818eddff"},"url":"https://jobsearcher.com/jobs/632d003fdafaec0e818eddff"}}